I came to Colombo for a short holiday from Switzerland with my friends and i had stayed in your hotel for 3 nights and we had a really good experience with your service and staff members the room i stayed was very good n well cleaned the service of house keeping was excellent n quick. I had asked Mr Thanura... More

We initially booked the room only for two nights. Because of the EXCELLENT service by the Front Office Manager Ayantha Indika we extended our stay for three weeks in this hotel. From the front office Brito greeted us so well and just all through our stay; he was so pleasant, courteous. The front office, Dimuth and Madushanka’s service was great.... More

Starting with my check-in. The man at the reception tried to cheat me into a standard room when i had already pre-paid for a deluxe room. When i raised this issue out of suspicion, they made me wait more than hour in the lobby just to check in. I figured this is how badly they treat locals! Once in the... More

Very good location and view.. Nice and pecefull.. Loved my room great view to the ocean

This has to be one of the worst hotels we have ever stayed at. Firstly, on the net, the pictures of the hotel look great, but once you get inside its a whole different story. We were quickly greeted, but the whole check in process was far to rushed, like there was something better or someone better to attend to.... More

Very difficult to relax. Noise from trains, music from the beach bar and doors banging made sleep difficult except from 1.00am until 5.00 am. Did not have facilities stated in deluxe room, staff on reception not interested. Various managers promised to resolve the problems but never did. No bath, No double bed, no safe, no tea / coffee facilities. Mini... More

The visual attractions offered by this hotel on it's web site are quite stunning to lure your into it's web but upon arrival you are quickly shown the truth. From the reception down to the restaurant to the room service the whole place is sub standard. The reception is ran by schoolboys who think it is funny to send you... More

I had booked a standard room for myself and two children, thinking that we could fit into the double bed. The website says that the difference between a standard and a deluxe room is the floor space. The picture for both of these rooms is of a double bed. When we arrived, we were told that the standard room is,... More

1) this hotel has no elevators, so it's stairs up to the 3rd floor if need be 2) it is by the railway track, you can feel the tremor and hear loud roars when trains go by every 5 to 10 minutes. trains start as early as 5am and the last train as late as 11pm 3) filthy room and... More