WORST hotel I have ever been to. The room smelt so musty you could hardly catch your breath in there. Then I called to have my money refunded, and because they said we were there for sure an hour they were only refunding me for one day. I had booked for two nights. They said the beds were Queen. There...
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We have stayed there on at least 4 occasions in the last year and a half.
Now, if you want to pay the $$$$ go to the $$$$ hotels and inns which give you bells and whistles and charge you $$$$$$$$ for them but the service is not even close to the personal service we've experienced here for fact.
It...
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Paid $35 with Military coupon. Worst decision ever. Complete crackhouse. Barking dogs. Police activity. Filthy cold rooms. Thin walls. Slamming doors. Civilian's flophouse.
Reviewed 3 September 2010
Bogus review. This guy never stayed here. Guest was refused service at front desk because of his offensive behavior. He threatened negative review if we did not comply with a 35 dollar room. I doubt very seriously, this man has ANY affiliation with any branch of the service. Guest has been flagged in our computer system.
Budget Inn Express values...
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Would never stay again. I reserved a room early in the day. I asked the rate and he said $49, $55 with taxes. I then repeated the rate back to him and he confirmed. I gave card info and reserved. When I checked in at 8pm they charged me $66. I told her that I was told a cheaper price....
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Booked reservation through, hotels.com on the wednesday b4, showed up on the Friday, the OWNERS, claimed there was no reservation, to bad and that I would have to take it up will hotels.com. VERY RUDE! did not even offer to help me find a new hotel. was stranded in Grand Forks on the long weekend. Would NOT even let my...
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Let's set the record straight. This guest was caught on security camera urinating by our pool area and was asked to leave by security. Guest THEN tried to come and check in, demanding use of a restroom and flashing an online line reservation printout. My Front Desk Manager refused this sale because of this womans demeanor and scary behavior. I...
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We stayed here because my friend had her teaching licensing exam at UND early Saturday morning.
Reasons we would not stay here again:
1. when called to ask directions to the hotel....receptionist was extremely rude: could not give detailed directions on how to get to hotel
2. lots of flies in the room on check-in
3. stayed in a non-smoking...
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I have read the reviews of other guests and think they are exaggerated. The gentleman at the front desk was very pleasant, the room was clean and spacious although a little dark and it is in a pretty decent location. The only problem I had was the tv remote-which was not the hotel's fault, I just messed it up myself,...
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The #1 reason why I'm writing this is to prevent someone else from going through what I went through. When you first check in, you have to know what to ask because they don't offer up any information. When you do ask, the front office staff would talk in a condescending manner and certainly with no "smiles" in their voices...
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OK. We saw this one coming. This guest is very familiar to all of us here at Budget Inn Express. First off, Guest checked into an extended stay room and failed to inform us of the "pet". That's ok, we made available a room so guest could could have her dog. My front desk people knew upon check in that...
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I needed an extended stay hotel. The rate was good. $175 a week, plus tax. Was able to check in at 9am. I asked for a renovated room. Even though the parking lot was empty. I was told that they were all full. Checking in on a Wednesday. I was informed, that my room would not receive housekeeping; until the...
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I have reviewed this room and this guest. I appreciate this guest giving an honest, and I believe fair review. Thank you. To address the issue of maid service, I have spoken to my housekeeping staff and we will be offering linen exchange daily and twice a week cleaning for our weekly rentals. We offer the best rate in Grand...
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The absolute worst hotel/motel I have ever stayed at. The bathroom was dirty and moldy with missing tiles on the floor and the vanity was dirty and disgusting. The toilet banged against the wall everytime you sat down and there was no toilet paper. Curtains were missing hangers and were half off the window. To top it off, our neighbor...
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I researched this guest and room. We did find a loose tile in the bathroom which was replaced. I personally apologize for that. This room DID have all curtains and maintenance could not find any issues with the toilet. This guest never alerted me or my staff of any issues, and we do remember her many visits to our lobby...
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