Spent one night here passing through town, every single hotel in Bismarck was booked solid with the exception of this Best Western so even though I don't typically stay in BW's I decided to give it a shot given that I really had no other choice. I honestly didn't have very high expectations but in the end I was pleasantly...
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We had an event at the Best Western Doublewood Inn and everyone we worked with was excellent! Thank you to Dan, Elmer, Nora and Kari!!
Thank you for your feedback! I am pleased to here that your event went well. We will recognize the employees that you mentioned! We look forward to having you come and stay with us again soon. We would also love to host your next event!
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My wife and I stayed at Doublewood Inn for one night. The hotel desk staff were excellent. We were put in a room on the ground floor close to the lobby upon request with no problem due to my handicap. The rib-eye steak in the restaurant ( I think,) came from the sole of somebody's work boot, but on the...
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Thank you for your feedback, I am extremely sorry that your steak for dinner was not good. That is definitley not what we are striving for. I was glad to hear that your breakfast experience was good and that enjoyed your overall stay. Thank you for stating that you would recommend us to anyone. We value your feedback and will...
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I have stayed at this hotel for severtal months for work and, by far, I have never stayed at any hotel throughout this country where I have been treated better or with more personnal professionalism. The hospitality of the staff from the front desk to the houskeepers made me feel as if I were at home amoung family. Thank You...
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Thank you Alan for your feedback! Our goal is exactly that to make you feel like you are at home at our hotel. We strive to deliver a superior experience to our guest, by sharing with us what you liked about your stay helps us to make that experince for other guests in the future.
It was our pleasure to...
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A perfect atmosphere to meet the needs of anyone! Whether to meet friends, family, business or romantic night away. The atmosphere in the lounge and dining room are tremendously soothing! You wouldn't even need to visit the hot tub after enjoying this experience; however, that option is definitely available as well. We recommend you get there soon and you won't...
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Thank you for your feedback, so glad to hear that you enjoyed your stay at our hotel! We look forward to having you again, hope to see you back soon!
Thank you for your business.
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There for a conference - very clean. Nice place to stay. I like the set up for conferences, too. Staff is very friendly and went out of their way. Would definitely book another conference or go back for leisure.
Thank you for your review! So glad to hear that your conference went well and that you are satisfied with our facilities. We value your feedback and look forward to having with us again whether for business or leisure!
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I just wanted to share that I stayed at the Doublewood Inn a couple of weeks ago and they definitely know what customer service is all about ----anything that I needed they helped me with ----they have EXCELLENT food and "kudos" to the CHef ----Keep up the Great Quality Food and Excellent Customer Service. That is what it is all...
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Thank you for taking the time to give us your feedback! Your satisfaction is very important to us. We are delighted to hear that we exceeded your expectations. We hope to have you as a guest in our hotel again soon!
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Great hotel and would definitely stay again. We were very impressed with this hotel, the room was great, the staff friendly, and it is one of the cleanest hotels I've ever stayed in. This hotel was nicely decorated and had great amenities. We enjoyed the pool including quite possibly the best hot tub we've ever used. Will definetly stay here...
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Thank you for your feedback! We are very happy to hear that we exceeded your expectations. We hope that you will come and stay with us again soon!
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Rooms are clean, our sink backed up, trucks running in the am woke us,rate has doubled since last year, foods still so-so.
Thank you for completing the survey your satisfaction is very important to us, I apologize for the noise with the truck in the parking lot. We fixed the slow draining sink, our apologies for that. Your feedback helps us to enusre a better experience for guests in the future.
I hope that you will give us another chance to provide...
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Doublewood Inn has Excellent hospitality and serivce. Recently had christmas party their and all the staff was friendly, and the food was great! Was a very professional environment!! Also went to a wedding their and was very well organized and again the food and staff was great!!! Will definitely go back!
Thank you, your business is very important to us. We take pride in providing excellent customer service. By telling us what you liked about your experience we can continue to deliver a great experience for you and other guests. We hope you will come back and see us again soon.
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