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All 43 Wilmington hotels »

Hilton Wilmington Riverside

3.5 of 5
301 North Water Street, Wilmington, NC 28401
Hotel amenities
Hilton Wilmington Riverside
Ranked #29 of 43 hotels in Wilmington
3.5 of 5 stars 182 Reviews
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182 reviews from our community

Traveller rating
    36
    50
    38
    37
    21
See reviews for
Families
27
 
Couples
56
 
Solo
7
 
Business
49
 
What travellers say
  • Very comfortable(5)
  • Great location(5)
  • Valet parking(4)
  • River view(4)
  • Ruth Chris Steak(4)
Date Rating
Munich, Germany
Senior Contributor
43 reviews 43 reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 17 May 2012

We had fantastic weather, so we could just walk to a number of restaurants in the evening at the river walk in Wilmington. We were very happy with the the hotel indeed. The room was very clean and spacious and so was the bath. We wanted to explore the historic sights and the hotel was perfectly situated for that, you... More

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See 2 more reviews by kauniit for Wilmington
WilmingtonHiltonGirl, Director of Sales at Hilton Wilmington Riverside, responded to this review
24 May 2012

Thank you for such a great review. It sounds like you were able to enjoy many of the amenities Wilmington has to offer. It is a wonderful town to visit. We are glad you enjoyed your stay and we look forward to your return soon. Have a great weekend. More

1 review
5 of 5 stars Reviewed 16 May 2012

My experience with Mrs Ericia on the phone I called and she was very helpful and took the time to explain everything to me , her tone was very sweet and professional, she made sure I was satisflied with everything not only that it was just the compassion she showed towards me , and she went that extra mile ,... More

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WilmingtonHiltonGirl, Director of Sales at Hilton Wilmington Riverside, responded to this review
24 May 2012

What a wonderful review. Thank you for your stay and taking the time to post your positive experience. We will be sure to forward your comments onto Erica. We hope to see you again soon. Have a great weekend. More

High Point, North Carolina
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 14 May 2012

location great . rooms comfortable...only problem? toilet seats! first room very loose, second room completely broken off. we did tell front desk but was leaving next day so didnt insist on repair that night. overall a good stay but hotel seems in need of some TLC More

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See 5 more reviews by bevann r for Wilmington
WilmingtonHiltonGirl, Director of Sales at Hilton Wilmington Riverside, responded to this review
14 May 2012

Thank you for your recent stay and response. I appreciate your feedback on the toilet seats and we will have engineering address it immediately. We look forward to your return! More

Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed 10 May 2012
1
person found this review helpful

The poor customer service started immediately at check-in. The front desk clerk lied to us when we asked about the parking options both in and around our hotel. We asked about the self-park lot accross the street. She told us it was the same price as the Hilton's $9.00 per day. It was actually half the price! When we asked... More

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WilmingtonHiltonGirl, Director of Sales at Hilton Wilmington Riverside, responded to this review
14 May 2012

Thank you for your recent stay. I was disappointed to hear of your experience. We pride ourselves on our service and your experience is not typical. I think there may have been a misunderstanding on the parking- as the lot across the street charges by the hour and our parking covers the 24 hour period. So I apologize for that.... More

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5 of 5 stars Reviewed 5 May 2012

Great location, with a Ruth Chris steak house in the hotel. You step out and you are on a river walk boardwalk. walk to shops and dining. Easy for retires to walk, relax, and savor the flavor of the South. More

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WilmingtonHiltonGirl, Director of Sales at Hilton Wilmington Riverside, responded to this review
14 May 2012

Thank you for your stay! We are so glad you enjoyed it. We are so proud of our location and view. We hope to see you again soon! More

New York, NY
Top Contributor
53 reviews 53 reviews
Reviews in 28 cities Reviews in 28 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 5 May 2012

I stayed at the Hilton Wilmington Riverside for a family wedding, which also happened to be the same weekend as the River Festival. The hotel is in a great location if you plan to do a lot within the downtown area. We actually were able to walk to the church and reception venue from the hotel. Also, the River Festival... More

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WilmingtonHiltonGirl, Director of Sales at Hilton Wilmington Riverside, responded to this review
14 May 2012

Thank you for visiting us and we are glad you enjoyed your stay. Riverfest is great and I hope you enjoyed the wedding. We love the pictures you posted. Now you just need to come back for Azalea Festival! More

Saratoga Springs, New York
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
3 of 5 stars Reviewed 5 May 2012

The lobby and restaurants earn a passing grade but the hotel is old. The north tower is newer but I did not get a room there so this review concerns the older south tower. The corridors are small with ceilings low enough to touch the cheap suspended ceiling tiles. The rooms facing the street are smaller than those facing the... More

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WilmingtonHiltonGirl, Director of Sales at Hilton Wilmington Riverside, responded to this review
14 May 2012

Thank you for your recent stay and your feedback. It is true that one tower is newer than the other so when we renovated it was our goal that all rooms were completely redone to all be the same. Some rooms do have better views than others, however we always try to provide a great guest experience. We appreciate the... More

Elon College, North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed 3 May 2012

This hotel has the Hilton name on it but thats about it! the rooms are outdated and in need of repair. I had to change rooms after the first night due to issues with the bathroom, a running toilet all night long, mold in the bathroom, and a shower head that did not work! I would have changed hotels except... More

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Charlotte
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 25 April 2012

My husband and I were here for just one night for a seminar. It is an older Hilton with a view... if you are lucky. We were not so lucky! Check in was fast and the front desk people were friendly. I tried to get our room moved over to the other side of the hotel with the river view,... More

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Hendersonville, North Carolina
Contributor
19 reviews 19 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 24 April 2012

I was here for a conference. This is a great hotel location. Downtown is easy to walk to and the river is right there and is nice to look at. My room had an obstructed view of the river because of an AC unit on the roof below but it was still nice. My only complaint is that parking was... More

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See 3 more reviews by fishandwassabi for Wilmington
WilmingtonHiltonGirl, Director of Sales at Hilton Wilmington Riverside, responded to this review
14 May 2012

Thank you for your recent stay. We appreciate all your positive feedback and we will look into the issues you experienced with the smoke smell. We hope you will come see us again soon! More

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Additional Information about Hilton Wilmington Riverside

  • Hilton Hotel Wilmington
  • Hilton Wilmington
  • Wilmington Hilton
Address: 301 North Water Street, Wilmington, NC 28401
Price range (per night):* 156 AUD - 231 AUD

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