My experience with Mrs Ericia on the phone I called and she was very helpful and took the time to explain everything to me , her tone was very sweet and professional, she made sure I was satisflied with everything not only that it was just the compassion she showed towards me , and she went that extra mile ,... More

location great . rooms comfortable...only problem? toilet seats! first room very loose, second room completely broken off. we did tell front desk but was leaving next day so didnt insist on repair that night. overall a good stay but hotel seems in need of some TLC More

The poor customer service started immediately at check-in. The front desk clerk lied to us when we asked about the parking options both in and around our hotel. We asked about the self-park lot accross the street. She told us it was the same price as the Hilton's $9.00 per day. It was actually half the price! When we asked... More

Great location, with a Ruth Chris steak house in the hotel. You step out and you are on a river walk boardwalk. walk to shops and dining. Easy for retires to walk, relax, and savor the flavor of the South. More

I stayed at the Hilton Wilmington Riverside for a family wedding, which also happened to be the same weekend as the River Festival. The hotel is in a great location if you plan to do a lot within the downtown area. We actually were able to walk to the church and reception venue from the hotel. Also, the River Festival... More

The lobby and restaurants earn a passing grade but the hotel is old. The north tower is newer but I did not get a room there so this review concerns the older south tower. The corridors are small with ceilings low enough to touch the cheap suspended ceiling tiles. The rooms facing the street are smaller than those facing the... More

This hotel has the Hilton name on it but thats about it! the rooms are outdated and in need of repair. I had to change rooms after the first night due to issues with the bathroom, a running toilet all night long, mold in the bathroom, and a shower head that did not work! I would have changed hotels except... More

My husband and I were here for just one night for a seminar. It is an older Hilton with a view... if you are lucky. We were not so lucky! Check in was fast and the front desk people were friendly. I tried to get our room moved over to the other side of the hotel with the river view,... More

I was here for a conference. This is a great hotel location. Downtown is easy to walk to and the river is right there and is nice to look at. My room had an obstructed view of the river because of an AC unit on the roof below but it was still nice. My only complaint is that parking was... More