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All 9 York B&Bs / inns »

The York Heritage Hotel & Terraces

145 Avon Terrace, York, Western Australia 6302, Australia
Hotel amenities
The York Heritage Hotel & Terraces
Ranked #7 of 9 York B&B and Inns
3.5 of 5 stars 11 Reviews
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11 reviews from our community

    Trip type
Traveller rating
    4
    2
    1
    4
    0
Date Rating
Perth, Australia
Contributor
20 reviews 20 reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 18 March 2012
4
people found this review helpful

The 'only room available' when we booked was a Terrace Room which is a motel room. However the hotel was almost empty. This property is up for sale and there are no facilities open, no staff apart from a manager who lets you in and takes you to your room. This was not reflected on the website which is still... More

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Western Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 24 November 2011
2
people found this review helpful

It is the first time we have ever had to ring someone to come and open a hotel to let us in. The hotel is up for sale and obviously struggling. We were asked to make sure we lock all the doors and not to set the alarm off! If by chance we were to leave the key in the... More

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Hua Hin, Thailand
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 29 October 2011
1
person found this review helpful

Maybe because this great property is up for sale, little attention is given to making your stay comfortable. Restaurant is closed, rooms aren't serviced (although they do come in to clean your wine glasses and your tea cup and saucer) but refrain from entering your bathroom and touching your bed...hmmm? Lets wait till its sold and new owners are hopefully... More

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ManagementTeam01, Guest Relations Manager at The York Heritage Hotel & Terraces, responded to this review
19 November 2011

Please accept our apologies for the quality of stay you experienced. While the Hotel is for sale and the F&B offerings are now closed for the Season, it is unacceptable that your room was so poorly attended to. It showed a significant weakness in our Housekeeping Operations and as such we have now removed further opportunity for such poor attendance... More

Perth, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 September 2011
1
person found this review helpful

After staying at this beautifully restored hotel i left completely refreshed..The polite and friendly staff were not only happy to chat to an old timer like me,but were happy to refer my wife and i on to other little restaurants and sightseeing spots. In short I found the service I recieved there second to none,and i would be quite disapointed... More

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Melbourne
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 20 September 2011

We stayed for one night in the Lord Forrest Suite. The room and bathroom were quite nice and clean and old fashioned, which is what we were after, however the tv was a very old CRT with a few basic free channels with a poor signal. There were few amenities in the room, like no hair dryer or phone. There... More

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ManagementTeam01, Guest Relations Manager at The York Heritage Hotel & Terraces, responded to this review
23 September 2011

Dear MissDMelborne, The team at The York Heritage Hotel where saddened to read your review of our property. We did feel that it was important to respond to your comments. The Hotel and its Restaurant are well sought after as a result of the excellent Service and Product the team offers, which is documented in most of the other reviews... More

Singapore
Contributor
19 reviews 19 reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 September 2011
1
person found this review helpful

An overall under-whelming experience, and one which I can't recommend. I have stayed in better campsites in Eastern Europe. After having booked at (and received a confirmation from) the hotel's own website, we were met with blank stares upon arrival. No record of our booking existed. This is after us having traveled 500kms to stay specifically here. Embarrassingly (for me),... More

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Perth, Australia
Senior Contributor
22 reviews 22 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 7 May 2011
1
person found this review helpful

My husb and I stayed for an overnighter. In need of some brief R&R, this was just what we needed. What we didn't expect was to be blown away by the friendliness in this town and in particular the York. We had champagne and a cheese platter on our balcony. Watching the locals and assortment of people on the street... More

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Western Australia
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 24 April 2011
2
people found this review helpful

We booked a Terrace Room with the 7 course Degustation Dinner and Breakfast Deal ($299 with 5% discount for cash = $285) and it was FANTASTIC. The York has been renovated beautifully and the addition of new terrace rooms at the back is just fabulous. The restaurant is also very beautiful and the staff were lovely (service was friendly and... More

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Waroona, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 November 2010
1
person found this review helpful

We were looking for somewhere to go for a very rare romantic night away from our children on my husband's recent R&R. As neither of us had visited York we decided to drive the 2 and a half hours from home and booked into one of the Terrace Rooms with the Degustation Dinner and Breakfast Deal. It was so worth... More

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Perth
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 October 2010
1
person found this review helpful

What a pleasure it is to get decent service and value for money in a hotel in Western Australia. It really is a rarity in hospitality in this state, but we certainly got that at The York. Our room was clean and a good size with very comfy king bed. The restaurant was first class, food great and not too... More

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Additional Information about The York Heritage Hotel & Terraces

145 Avon Terrace, York, Western Australia 6302, Australia
Price range (per night):* 174 AUD - 174 AUD

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