After careful reading of the TripAdvisor reviews for Maryborough and coming to the conclusion that the motel currently ranked number 1 probably has fake reviews, I decided to book into the Arkana Motel because its reviews seemed more believable and it looked rather decent in the photos.
I stayed 3 nights in a standard room, and although the rooms are...
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Dear A S
Thank you for taking the time to provide your feedback regarding our hotel. We value all constructive feedback. I am certainly disappointed that your stay was not all that it could
have been.
I would like to apologize on behalf of the hotel and its team for your stay. Whilst we are continually maintaining the property, being...
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stayed here on our way home south. the lady at reception was very friendly and welcoming. the rooms are standard basic with comfortable beds and clean room. we had a corner room so our parking were a few spots away, all ground floor which is a plus. they had a restaurant on site, but we didn't dine there that night....
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Hi dchiu
Thank you for taking the time to leave a review of the Arkana Motel. We're glad you enjoyed your stay and would love to welcome you back again.
Cheers Kim & Mark
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This is a convenience stop on the way north from Brisbane to Cairns. It is on the main road but on one level with car at the door.It was a weekend when I stopped and very quiet. I was made very welcome. There is a small pool and a sitting area once for the restaurant which is now closed. There...
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Hi dunera
Thanks for your review and we appreciate the time you took to write it.
Yes I agree the rooms are a bit on the small side but unfortunately thats the way they built them 40+ years ago.
Enjoy life and if you are ever in the area again - please drop in.
Cheers
Kim & Mark
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We booked this hotel based on their website which claims to have "luxury" accomodations. The room they gave us was very , very small, the furniture was old and nothing like the pictures on the website, in fact it had a built in radio probably from the 1960's that didn't work of course, the bathroom was very long and narrow,...
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We are so sorry you had a bad experience here. There was one form of marketing that used the word "luxurious", but hasn't been used in quite a while. We now market ourselves as clean & comfortable. It is totally unacceptable to us to have any rooms not in a clean state and sometimes we don't know until the guest...
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