Great place, wonderful room (it was exactly like the brochure)!!!! The location was perfect, but full credit of this review goes to the staff. This is the 4th Mantra property we have stayed at (others were Mantra Coolangatta, Mantra Mooloolabah & Mantra Hervey Bay and all set the bar high for the next and once again we were not disappointed....
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Thank you for taking the time to provide feedback on your recent stay. We are very happy that you enjoyed staying with us and we were able to assist in providing you with a memorable stay.
We look forward to welcoming you back again soon.
Regards
Allan Julius
General Manager
BreakFree Rainbow Shores
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A real gem and great value for money in Rainbow beach
We arrived late at night to a beautiful large flat in the Badden building, # 71 ( this unit has aircon as i know not all have it). Parking is available opposit the unit. We were on the ground floor in front of the lap pool with a great...
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Thank you for taking the time to provide feedback on your recent stay. We are very happy that both you and your family enjoyed staying with us and we were able to assist in providing you with a memorable holiday.
We look forward to welcoming you back again soon.
Regards
Allan Julius
General Manager
BreakFree Rainbow Shores
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Such a Shame! The potential for a truly beautiful and quality resort is being completely ignored in the fairly obvious deterioration and general rundown tiredness of Breakfree Rainbow Shores……
To say we were disappointed in the standard of accommodation here is nothing less than understatement! I will itemise just a few of the many things we found to be unacceptable...
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Thank you for taking the time to provide feedback on your recent stay. Some of our facilities and fixtures are a few years old and are currently undergoing a review, however all are clean and in good working order, therefore I regret the shortcomings in service you have reported from housekeeping and our Executive Housekeeper will certainly address this with...
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We booked a 1 bedroom Baden suite for 4 nights over Easter and were pleasantly surprised to find we were given a 2 bedroom Baden apartment, on the top floor, overlooking the lap pool. The apartment was very spacious, extremely comfortable and and well equipped with everything we wanted for our stay in Rainbow Beach. The only hitch was the...
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Thank you for taking the time to provide feedback on your recent stay. I'm pleased we were able to attend to your issue promptly. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon.
Regards
Allan Julius
General Manager
BreakFree Rainbow Shores
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Our family stayed in room 39 of the Baden units which was on the top floor and could comfortably bed 8, but not house more than three with one shower, small kitchen and living spaces. The cleanliness of the unit was well below par, as my wife and I had to sweep and wipe surfaces clean. All beds had dust...
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Thank you for taking the time to provide feedback on your recent stay. I regret the shortcomings in service you have reported from housekeeping and I will certainly address this with staff. All rooms are booked as un serviced however as noted on the bedside and in room compendium a daily service is available on request. All common areas including...
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We have just stayed at here for a long weekend and had a great time over the weekend. The accomodation is good quality and comfortable and the pools and spa are lovely. The location is excellent for the beach and not too far to drive into the town.
But the real service started when we tried to leave on the...
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Thank you for taking the time to provide feedback on your recent stay. I'm pleased we were able to make your stay with us a memorable holiday. It was unfortunate about the weather. We are very happy we were able to assist with the information you required. We look forward to welcoming you back again soon.
Regards
Allan Julius
General...
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Stayed in Baden Apartment No. 70 for 3 nights with our 3 year old. Apartment was very well furnished and great position right opposite the lap pool. Other lagoon pool is nice too. Overall a lovely stay, albeit not a lot to do in Rainbow Beach itself.. but a good spot to just relax. Managers and staff at property were...
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Thank you for taking the time to provide feedback on your recent stay. We are very happy we were able to assist in providing you with a memorable holiday and look forward to welcoming you back again soon.
Regards
Allan Julius
General Manager
BreakFree Rainbow Shores
More
We booked a 2 bedroom apartment - Baden apartments. We booked for 5 people and arrived and was only bedding for 4. We went to reception and they were most apologetic and organised for another bed straight away - was resolved in no time.
We were very happy with the accommodation and location to the beach and town. Our 3...
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Thank you for taking the time to provide feedback on your recent stay. I'm pleased we were able to attend to the issue you had promptly.
We are very happy we were able to assist in providing you with a memorable holiday and look forward to welcoming you back again soon.
Regards
Allan Julius
General Manager
BreakFree Rainbow Shores
More
Four of us stayed in a 2 bedroom, top floor unit in the Baden apts. First impression as fantastic then some things bothered us. The patio (which was a good size), was covered in sand, thankfully they had a broom in the closet, but it was covered in hair! We asked for a highchair on check in, received it on...
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Thank you for taking the time to provide feedback on your recent stay. I regret the shortcomings in service you have reported from housekeeping and I will certainly address this with staff. This is not up to our usual standard and I apologise for any disappointment you experienced during your stay.
Regards
Allan Julius
General Manager
BreakFree Rainbow Shores
More
We stayed in a 2bdr apartment in the Baden Apartments for three nights. Check-in was easy & lady was friendly & helpful. Our apartment was on the top floor (3 levels). Plenty of space & very clean. Glad we had air-con too. The only kitchen facilities we used were the fridge, microwave,toaster & jug. All were clean & worked well....
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Thank you for taking the time to provide feedback on your recent stay. I'm disapointed you were not able to use some of the resort facilities during your stay. All units are currently undergoing a review process with an endeavour to address the blinds keeping out the sun.
We are glad you enjoyed your stay with us and look forward...
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34 Reviews
74 Reviews
34 Reviews
