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Sandcastles 1770 Motel & Resort

Cnr Captain Cook Drive & Ocean Beach Drive, Agnes Water, Queensland 4677, Australia
Hotel amenities
Ranked #4 of 5 hotels in Agnes Water
3.5 of 5 stars 35 Reviews
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35 reviews from our community

    Trip type
Traveller rating
    14
    7
    6
    3
    5
Date Rating
Whaia
Port Douglas
Senior Reviewer
8 reviews
5 helpful votes
2 of 5 stars Reviewed 15 January 2012

The location is stunning. The customer service was ok. Our 3 bedroom beach house looked fabulous AFTER we CLEANED it. We scrubbed everything incl: the bbq, all the crockery, pots and cutlery,the filthy steps leading up to the apartment andwe sterilised the dishwasher which had an old onion ring in the bottom of it. The washing machine lint filters were... More

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Sandcastles1770, Manager at Sandcastles 1770 Motel & Resort, responded to this review
28 January 2012

Dear Whaia, Thank you for your feedback, we take all guest feedback, both positive and negative, very seriously. We are sorry that your experience of our Beach Home accommodation wasn't to a standard of your liking. We have a professional and meticulous cleaning team at Sandcastles 1770 Motel & Resort who take pride in their work. I have informed the... More

Brett W
Brisbane, Australia
1 review
1 helpful vote
1 of 5 stars Reviewed 4 January 2012
1
person found this review helpful

Will definitely be going back to Agnes Water and 1770 as it is the perfect holiday destination with beautiful beaches, awesome weather, great activities and laid back relaxed atmosphere. However will DEFINATLEY NOT be staying at Sandcastles 1770 ever again, which is a shame as I loved the resort/beach house location and facilities (apart from the fan not working in... More

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Sandcastles1770, Manager at Sandcastles 1770 Motel & Resort, responded to this review
9 January 2012

Brett W, Firstly, thank you for your comments. We can only improve through both positive and negative feedback. We at Sandcastles 1770, pride ourselves on going the extra mile when it comes to customer service! I would like to extend my apologies for the service, you felt, was unacceptable and would also like to make you aware that this sort... More

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Chris H
Brisbane
1 review
5 of 5 stars Reviewed 28 December 2011

After a long hot trip in the hot summer heat it was all about first impressions when we arrived @ sandcastles 1770. To say we were shocked is an understatement. We were presented with a number of accommodation options, from air conditioned motel rooms to luxury beach-homes. The staff are amazing and I have never felt so welcome. It wasn't... More

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Clements68
Okotoks, Canada
1 review
5 of 5 stars Reviewed 25 October 2011

Our 2 families showed up here very late in the evening after a long drive up the coast from Brisbane. Antony and his partner helped us with all our children, keeping them entertained while we unloaded our cases and then brought us some champagne and sat and chatted with us for awhile giving us all kinds of recommendations on what... More

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Tracey E
Brisbane, Australia
1 review
5 of 5 stars Reviewed 7 October 2011

From your first turn of the key you will experience a beautiful island feel accomodation. The self contained ( Beach House ) is perfect for families or even a few couples holidaying together. All you need to pack is your towel and Togs as a quick 2 minute walk and you are walking on the beautiful white sandy beaches of... More

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thebrowns_11
Gladstone, Australia
2 reviews
5 of 5 stars Reviewed 24 September 2011

our family and friends recently celebrated our son and daughter in laws wedding at sandcastles...there are times when your looking for that ''Special '' place and we found it.. managed by antony o'dwyer ....who went out of his way to make sure that we had the most amazing time.. antony and his staff are wonderful .. nothing is too much... More

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James W
Sydney
2 reviews
1 helpful vote
5 of 5 stars Reviewed 30 August 2011
1
person found this review helpful

After hearing about the town of 1770 from a friend, my mother and I thought it would be great to get away for a few days up north. After stopping in bunderberg for a few days, we arrived at sandcastles beach homes in 1770 late that night. This was not a problem as the manager was very helpful and arranged... More

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Karyn I
Mollymook, Australia
1 review
2 helpful votes
5 of 5 stars Reviewed 24 August 2011
2
people found this review helpful

My partner and I had heard that 1770 was a great place, and so when we wanted a week away we decided to check it out for ourselves. So pleased we chose Sandcastles as our accommodation. I chose it because it was quite new and it was great value for money, clean and friendly. We checked out the beach house... More

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Sandcastles1770, Manager at Sandcastles 1770 Motel & Resort, responded to this review
25 August 2011

Karyn, Thanks for your lovely comments, we are pleased that you found our establishment and region suitable! So many times, our guests describe their experience here as an 'escape'. We all need to escape at times - it's called 'equal work/life balance'! All of our return guests receive a 10% discount on stays for 3 nights and more. Remember to... More

willywipeout
Bundaberg, Australia
1 review
1 helpful vote
2 of 5 stars Reviewed 21 August 2011
1
person found this review helpful

We went Agnes Water in August to go fishing, it is a stunning destination. I booked a garden villa room directly thru the motel, as there was 3 men to sleep in different rooms. As we were arriving late we had to get our room keys out of the night safe. The intercom which went to melbourne kept dropping out... More

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Sandcastles1770, Manager at Sandcastles 1770 Motel & Resort, responded to this review
25 August 2011

G'day boys! Glad you enjoyed our little slice of paradise! Hope the fishing trip was successful? As I mentioned during your stay, we had quite a busy weekend with a number of Birthday party bookings! We have checked our afterhours intercom system, all seems well. Again, sorry for the inconvenience upon arrival and the added noise of the Birthday celebrations... More

selina41
Sydney, Australia
1 review
1 helpful vote
5 of 5 stars Reviewed 20 July 2011
1
person found this review helpful

We had a fabulous trip to Agnes waters, staying in a spotless appartment within the Sandcastle complex. Nothing like an early morning ocean swim just a short walk away to start the day. Hopefully one day we will return to Agnes Waters and would happily stay at Sandcastles again. More

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Sandcastles1770, Manager at Sandcastles 1770 Motel & Resort, responded to this review
21 July 2011

Thank you for staying with us at Sandcastles! We are glad you had the chance to make full use of your stay with a swim out the front of the resort. Nothing beats a dip in the pristine waters of the Southern Great Barrier Reef! More

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Sandcastles 1770 Motel & Resort Also Known As

  • Sandcastles 1770 Hotel
  • Sandcastles 1770 Motel
Address: Cnr Captain Cook Drive & Ocean Beach Drive, Agnes Water, Queensland 4677, Australia

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