It's an exceptional place. Room was really huge. Furtnuture and everything was mint new. If I wouldn't know the name of the hotel I would say it was a St. Regis. No joke. Bathtub has an open window right above it (we stayed at last floor). Good amenities. Service is quite slow. It took time to get a wine list... More

Place looks really nice - but then the service kicks in. Given the wrong room key, swimming pool not open because they dont have a lifeguard, you get to hear toilets being flushed all night as walls are thin, and thats after you've been disturbed by the 1030pm call from the 'massage centre' girl. Food nothing special. And don't ask... More

Stayed in Samantha Resort for 4 nights. Great location, easy access to all major scenery points. Very nice resort in terms of rooms and other facilities. Its still within new openning period, but the service level is already there. The professional resort team was willing to go extra mile to make customer happy. The resort car airport pick up was... More

Four of us stayed in two rooms over two nights during the soft opening, when it was about 5 months old....and the spa, gift shop and Chinese restaurant were not yet open. Ms Mandy Fu, Sales Coordinator, met us on arrival and eased our check-in process; she had personally responded to my e-mail enquiry about two months earlier when my... More

Samantha Resort & Spa has good service and it is a nice resort with a beautiful garden. The location of the resort is excellent and just several minutes walking distance to the Baofeng lake and very convenient to go to the tourist attractions. The room is very spacious and I was very relaxed. The breakfast is mixed with Western and... More

Before starting this review, I’d like to mention the fact that I stayed at the Samantha Resort & Spa in July, just a short while after the opening of the hotel, which opened in May 2010. Therefore I was expecting the hotel to be perfected, but I still hoped its amenities and services offered would reflect its 5 star rating.... More