We had booked this hotel for the peace & tranquility and as a good base for trekking in the atlas mountains plus it is only an hour (approx) via Taxi to Marrakech! The setting is beautiful and the hotel is stunning, nestled amongst the misty peaks of the Atlas. Rooms were very nice, my only complaint was the A/C seemed... More

We have travelled extensively and this was without doubt one of the most perfect beautiful holdays we have ever had. The location is beautiful and wonderful, peace, harmony wonderful service, the hotel is beautifully and tastefully designed and stays happily within a traditional and natural Morrocan aesthetic. This is a perfect place for people who want a lovely comfortable hotel... More

just returned from a weeks stay and was pleasantly surprised after reading some previous reviews. checkin- problemless and quick. any other time we needed somebody at the front desk we were attended to immidiately. rooms- large rustic styled rooms that are comfy but basic so bring a hairdryer and a reading light because these rooms are dark to shield of... More

Dirty unkept pool, unfriendly staff, rubbish food, dirty rooms, etc, etc etc. This hotel is a fine, well-kept small hotel situated ideally in the mountains. OK, the pool is not perfect, but it is NOT dirty or unkept. We stayed 7 nights and twice the pool-boys added chlorine and everyday cleaned the pool. The breakfast is not perfect but you... More

We came to Ouirgane to unwind after work and couldn't get to stay where we wanted because of a local marriage and everything else was booked. You come to Ouirgane for the views - an intensive olive tree planting meant we could see nothing from our terraces. From the moment we arrived, where the rather disinterested front desk couldn't find... More

we have just returned from a weeks holiday at the ksar shama hotel we had a wonderful time the rooms were of a good standard and the food was excellent the gardens were a treat to be in and are kept in a beautiful condition the staff were very helpful and friendly as were the management we would recommend this... More

We arrived at the so called 'Boutique and Stylish' Ksar Shama at midday 29th May 2011. our Junior Suite was a joke it had a flying ants nest, smelt damp and the bath tub was a disgrace. The pool was mouldy with thick green algae on all the tiles. I didn't dare dip further than my ankles. The reception staff... More

A group of us stayed at Ksar Shama for 4 nights. The hotel and grounds are delighful with masses of flowers everywhere. The staff were extremely helpful arranging guides and transport and dealing efficiently with any small problems. Breakfast and dinner were very good and it was a pleasure to eat out by the pool.

It's such a shame. It's very beautiful setting and styling but the everything needed work doing to it. The pool was very dirty and the room had water dripping down the wall. we walked around the spa which included a hammam going mouldy - not really what you want to steam in! The food was fairly authentic, but lazy and... More