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Residence Inn Raleigh Crabtree Valley

3.0 of 5
2200 Summit Park Lane, Raleigh, NC 27612
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Residence Inn Raleigh Crabtree Valley
Ranked #11 of 79 hotels in Raleigh
4.5 of 5 stars 46 Reviews
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46 reviews from our community

    Trip type
Traveller rating
    25
    15
    6
    0
    0
Date Rating
1 review
5 of 5 stars Reviewed 28 May 2012 NEW via mobile

After cutting my Memorial weekend trip to Wilmington NC due to over booking, my friends and I decided Raleigh would be a great to visit again. We stayed at this hotel and loved it from the very start. The staff is so friendly and ALWAYS willing to help you with whatever you need! The amenities were up to date and... More

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Cincinnati, Ohio
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 28 March 2012
2
people found this review helpful

Stayed here for two weeks on business. Hotel was clean and the staff very courteous and firendly. They were not always staffed appropriately (the bartender was also the cook and sometimes the front desk employee). However, they were always very nice. Rooms were clean and comfortable. Did not get WIFI in the rooms until the second week and it did... More

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See 4 more reviews by Maddog0121 for Raleigh
Ontario
Senior Contributor
34 reviews 34 reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 12 March 2012
2
people found this review helpful

We stopped here on our way back to Canada from Myrtle Beach to take a Carolina Hurricane hockey game. The staff were very efficient and friendly. The parking was free. Free Wi Fi in the rooms. The hotel was within 5 min walk of the excellent Crabtree mall. It was a nice leisurely 13min drive to the hockey game. The... More

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Charlotte, NC
Senior Contributor
26 reviews 26 reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 29 February 2012
1
person found this review helpful

As noted on other reviews, Marriott has not done a good job with WiFi. The good news - the hotel provided hard-wired connection cables for our 2 laptops and there were 2 outlets in the room. The maid service was above average for Marriott properties. The room decor is the new residence inn style with granite countertops. Hotel is very... More

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GeneralManager121, General Manager at Residence Inn Raleigh Crabtree Valley, responded to this review
5 March 2012

Thank you for staying with us here at Residence Inn Crabtree. Wi Fi has been something that we have been working on for a while. We acually went live with the Wi Fi on March 1 2012. We now have a wired and a wireless option for the hotel. I apologize that we were not able to have this process... More

Philadelphia, PA
Top Contributor
96 reviews 96 reviews
Reviews in 51 cities Reviews in 51 cities
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed 1 February 2012

The entire hotel is very nice. The only problem is that there is no WiFi unless you want to go sit in the lobby to do work. A hotel as new as this should absolutely have WiFi available for people that stay a long time. Customers I work with have told me they stopped staying there becuase it just makes... More

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See 6 more reviews by Celling for Raleigh
Sandra Benton, Director of Marketing at Residence Inn Raleigh Crabtree Valley, responded to this review
7 February 2012

Fine Hotel, Thank you so much for your review. This has been an issue that we have addressed. We will begin the process of installing the wireless access points this week. We are hoping to have this process completed in the next few weeks. I apologize that this process has taken so long, we do value your business and your... More

New Jersey
Senior Contributor
24 reviews 24 reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 16 November 2011
1
person found this review helpful

I recently stayed at the hotel for work and was very pleasantly surprised. The people were great, from check in where I was upgraded to a 2 bedroom, to the rooms which are spotless and have all the room you need for a short or long stay. The breakfast was great and they even offered food and drinks in the... More

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Sophia Antipolis, France
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 10 November 2011
2
people found this review helpful

The Residence Inn is a comfortable choice for your business stay in Raleigh. The hotel is in a quiet area, within walking distance of a shopping center. Not much entertainment around and you are 10 minutes away from downtown. But a complimentary and very friendly shuttle service takes you anywhere and back whenever you want. Rooms are quiet and spacious.... More

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Cleveland
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 20 October 2011
1
person found this review helpful

My husband & I attended a family wedding on Oct. 15 and we had requested early check-ins. Our room was a 1 bedroom/queen, room #318. The room was very nice. Because we flew, we couldn't bring our own soaps/shampoos, but I wish they would use something that had a better smell to them. It is a great location. The Crabtree... More

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nc
Senior Contributor
26 reviews 26 reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 17 September 2011
1
person found this review helpful

well, what can i tell u other than PErFECT! Greeted by name, nice pool and great free meals including a local bar-b-que one night. rooms that are well appointed and clean.stylish decor.

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See 4 more reviews by cheerseddie for Raleigh
Kuwait
Senior Contributor
43 reviews 43 reviews
Reviews in 27 cities Reviews in 27 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 September 2011
4
people found this review helpful

Checked in to room 427 (queen studio) for 2 nights. Friendly check-in and they let us take the room early. The room was a good size and comfortably appointed although the furniture and decor is strating to look tired and dated. But it was clean and well stocked. The a/c unit was particularly noisy when running - too loud for... More

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Additional Information about Residence Inn Raleigh Crabtree Valley

  • Residence Inn Raleigh
  • Raleigh Residence Inn
Address: 2200 Summit Park Lane, Raleigh, NC 27612
Price range (per night):* 126 AUD - 214 AUD

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Residence Inn Raleigh Crabtree Valley
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