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BEST WESTERN Raleigh North-Downtown Hotel

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BEST WESTERN Raleigh North-Downtown

2.5 of 5
2715 Capital Boulevard, Raleigh, NC 27604
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BEST WESTERN Raleigh North-Downtown
29 traveller photos
Ranked #48 of 79 hotels in Raleigh
3.0 of 5 stars 102 Reviews
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102 reviews from our community

    Trip type
Traveller rating
    17
    32
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    21
    15
Date Rating
Raleigh, North Carolina, United States
1 review
“The Great Staff At Best Western”
5 of 5 stars Reviewed 11 April 2013

I recently had to meet a client in Raleigh and I stayed at the Best Western Raleigh North Downtown, the service first of all was amazing, the room was immaculate and very clean, the breakfast was wonderful, and I had a great time. The most significant part of the stay was a young man who helped me named Maury. He... More

Was this review helpful? Yes
BWRaleigh, General Manager at BEST WESTERN Raleigh North-Downtown, responded to this review
18 April 2013

Thank you for your comments regarding your recent stay. I was thrilled to read about the great service that the Front Desk staff gave you. Maury is a brand new employee of our hotel and I am very pleased that he made such a great impression on you. I will be sure to share your comments with him and the... More

Fredericksburg, Virginia
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
“Other Reviews - Not Substantiated During My Stay!”
4 of 5 stars Reviewed 7 April 2013

Check in very smooth. Maury not the happiest young man but efficient, Had a sidekick who saved his day with personality and good information. Looks like rooms have been renovated. I had a king and it was very comfortable. Plenty of hot water. Free breakfast nothing to rave about but fresh bananas, yogurt, and waffles seemed to be the big... More

Was this review helpful? Yes
BWRaleigh, General Manager at BEST WESTERN Raleigh North-Downtown, responded to this review
10 April 2013

Thank you for your recent review of the Best Western Raleigh North. I was pleased that you enjoyed your stay and the staff was helpful and efficient. We have had a great working relationship with Lifetime Family Fitness and I was pleased that you enjoyed your workout at their facility. This is a great amenity for our guests to use... More

2 reviews
1 helpful vote 1 helpful vote
“An okay hotel”
3 of 5 stars Reviewed 31 March 2013 via mobile

I've stayed at this hotel over 10 times and the service is TERRIBLE!! I like the room rate I pay at the hotel but the service is highly frowned opon. I feel the bathrooms need a lot of improvements and the decor could improve some. I've noticed the changes in some rooms which look nice. I was a little disappointed... More

Was this review helpful? Yes
BWRaleigh, General Manager at BEST WESTERN Raleigh North-Downtown, responded to this review
2 April 2013

Thank you for your recent review of your stay at the Best Western Raleigh North Downtown. I want to apologize for the service issues that you stated in your review. We take every Guest Comment very seriously and address all of your concerns with the team. The attitude at the Front Desk is critical to our success and having unfriendly... More

A TripAdvisor Member
“Good value for your basic needs”
3 of 5 stars Reviewed 14 March 2013

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Was this review helpful? Yes 1

Review collected in partnership with Best Western

BWRaleigh, General Manager at BEST WESTERN Raleigh North-Downtown, responded to this review
18 March 2013

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Thomasville, North Carolina, Usa
1 review
1 helpful vote 1 helpful vote
“Repeat customer still happy...”
4 of 5 stars Reviewed 13 March 2013

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Was this review helpful? Yes 1

Review collected in partnership with Best Western

BWRaleigh, General Manager at BEST WESTERN Raleigh North-Downtown, responded to this review
18 March 2013

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New York City, New York
1 review
“Focus your attention on customer service”
2 of 5 stars Reviewed 1 March 2013

From the time of check in, when the guy refused to give me a receipt because he stated I had one sent to me in my email because I paid in advance, I frowned on his response and the coldness that he rendered in his communication. I surmise that the cleaning lady working the 3rd floor that knocked on my... More

Was this review helpful? Yes
BWRaleigh, General Manager at BEST WESTERN Raleigh North-Downtown, responded to this review
7 March 2013

Thank you for your review regarding your recent stay at the Best Western Raleigh North Downtown. I want to apologize for the lack of service that you received during your stay. Since you reserved through Expedia/Hotels.Com the room is charged directly to your card from Expedia. The desk agent is unable to give a receipt for these reservations because they... More

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Raleigh, North Carolina, Usa
1 review
“Good Sleep”
4 of 5 stars Reviewed 22 February 2013

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Was this review helpful? Yes

Review collected in partnership with Best Western

BWRaleigh, General Manager at BEST WESTERN Raleigh North-Downtown, responded to this review
7 March 2013

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Atlantic Beach, North Carolina
1 review
“Great Stay”
5 of 5 stars Reviewed 7 February 2013

My girlfriend and I recently stayed at this Hotel for the weekend. The building was being renovated but the staff made everything wonderful and we will stay there again in the future. Our only complaint with anything was the waffle machine was out of service for breakfast.

Was this review helpful? Yes
BWRaleigh, General Manager at BEST WESTERN Raleigh North-Downtown, responded to this review
12 February 2013

Thank you for your recent review of the Best Western Raleigh North Downtown. I was glad to hear the staff made your stay an enjoyable experience. I apologize for the Waffle Maker not working but we have since fixed the problem and have plenty of waffles for our guests to enjoy. I hope you stay with us again the next... More

Raleigh, North Carolina
1 review
1 helpful vote 1 helpful vote
“Greatly Improved”
5 of 5 stars Reviewed 3 February 2013

I recently stayed at this Hotel and it was much better then my previous stay. The rooms have been renovated and are very modern and nice. Staff was very friendly and I will stay here again in the future.

Was this review helpful? Yes 1
Charlotte, North Carolina
1 review
“The Worst (not) Best Western”
1 of 5 stars Reviewed 2 January 2013

Our stay at "The Worst Western" was one of the worst experiences if not The worst experience I have ever had at a hotel. Everything about the service from this hotel was bad but here are a few things that stood out the most. The bed sheets were ill-fitting sheets and popped off the corners as soon as I sat... More

Was this review helpful? Yes
BWRaleigh, General Manager at BEST WESTERN Raleigh North-Downtown, responded to this review
3 January 2013

Thank you for your recent review of your stay at the Best Western Raleigh North Downtown. I apologize that you had an unsatisfactory stay. We pride ourselves on giving great service and providing clean rooms. I will share your comments with the staff to provide and provide more training. We are in the process of renovating the entire hotel and... More

 
 
BEST WESTERN Raleigh North-Downtown
BEST WESTERN Raleigh North-Downtown
3.0 of 5 stars 102 reviews
Enter dates 1 night 2 nights
 
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Additional Information about BEST WESTERN Raleigh North-Downtown

Also Known As:
Best Western Raleigh North Hotel
Best Western Raleigh North Hotel Raleigh
Best Western Raleigh
Raleigh Best Western
Address: 2715 Capital Boulevard, Raleigh, NC 27604
Phone Number:
Region: United States > North Carolina > Raleigh
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #48 of 79 hotels in Raleigh
Price range (per night): $63 - $86
Hotel Class:2.5 star (2.5*)
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Venere, Best Western, Olotels, Agoda, Cheap Tickets, Hotwire, Priceline, Expedia, HotelsClick and Tingo so you can book your BEST WESTERN Raleigh North-Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

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BEST WESTERN Raleigh North-Downtown
2715 Capital Boulevard
Raleigh, NC 27604
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