Booked 10+ rooms for a wedding party in May of 2013. Only half the rooms were available at the check in time of 3pm. When we asked the front desk they told us the rooms would not be available till 5pm. In addition, champagne ordered by the bride was never delivered. And extra chairs for the bride and groom's suite... More

Just have had experienced with this NC hotel and would like to share some thoughts regarding this hotel. On the positive side, the hotel looks upscale, all employees appear to be courteous, the location is excellent and the amenities are good. On the flip side, the following are the areas that brought down its grading: 1) My reservation was messed... More

Renaissance is located in north hills and has lots to to do right outside the front door. I have stayed here over 30 days and have neverbhad a been experience. Great art, great bar tucked away, great lounge and incredible staff. Of special note: John at the front desk is always helpful and goes above and beyond what is normally... More

I have stayed in this hotel on business more than 20 times in the last two years for between 3 and 5 nights at a time. It is always clean and tidy, most of the staff are very pleasant and helpful. The rooms are well equipped with a t.v embedded in the mirror in the bathroom as well as a... More

We had large room on the 9th floor with jacuzzi (whirlpool bath). It was great! The service is very nice, the room very clean, the bed is very comfortable. Great room service. Besides, you are practiclally inside shopping mall :)) Cinema theatre is 3 minutes walk. Lots of restaraunts nearby. Convenient free parking. The only minus - you had to... More

This was my first stay, however my daughter has stayed here on business and highly recommended the hotel. Excellent service, great hospitality in the restaurant. The bed was superbly comfortable and the room was very clean and quiet. The location was perfect for getting to know Raleigh--interesting shops, spas, and a variety of restaurants. We had breakfast at the hotel... More

I've stayed here twice, both times business trips, both times arriving a bit late in the evening. Each time I was remarkably surprised by the friendliness and quality of the service teams at check-in, the valet, the restaurants, everywhere. Located in a small, upscale shopping area with several restaurant options, this properly combines boutique-quality service with a large hotel chain.... More

We are Marriott Platinum members and we chose to stay at Marriott properties wherever our travels take us around the world. The Renaissance Raleigh North Hills was a great choice for our stay in North Carolina for a family wedding. We booked 3 rooms for our family and were warmly greeted the minute we stepped out of our cabs upon... More

It was the second time for me to stay at the hotel and confirmed my first impression: the rooms clean and comfortable and an excellent service by the hotel staff - friendly, efficient and going the extra step to exceed your expectation. My favorite in Raleigh!