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Comfort Inn Matthews

2.5 of 5
9701 E Independence Blvd, Matthews, NC 28105
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Comfort Inn Matthews
Ranked #5 of 12 hotels in Matthews
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34 reviews from our community

    Trip type
Traveller rating
    13
    16
    4
    1
    0
Date Rating
Maryville, TN
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

My wife and stayed at the Comfort Inn In Matthews on May 4, 2013 as we have several times per year for last several years. This hotel continues to excell in comfort and cleanliness. The staff is friendly and helpful and the location is perfect. There are several restaurants within walking distance as well as lots of shopping that is... More

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See 4 more reviews by SCBeachLover8 for Matthews
Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review
18 May 2013

Thank you Sir! We love our loyal customers like you. We look forward to give you even better service next time you come as we are renovating and upgrading our hotel. Thank you again!!! More

Matthews
1 review
5 of 5 stars Reviewed 29 April 2013

Nice clean hotel, comfortable beds and good breakfast. Good value for your money. Cinema and restaurants close by. And if you like Harley-Davidson pay a visit to the Harley-Davidson of Charlotte shop just a few blocks away :-)

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Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review
15 May 2013

Thank you so much for a great review! We were happy you found Harley Davidson near by to spend time at. We hope to serve you again soon!!! More

Winston Salem, North Carolina
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 8 April 2013

The hotel is outdated. The service was, for most part is, was nonexistant. I wont be staying here again. When I checked in the first night I had to ask for my room number and key!!! It seemed to me like I was inconveniceing the lady at the front desk when I came in. Never have I seen service this... More

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Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review
9 April 2013

Hello, I am extremly sorry for the inconvenince you have. I will make sure and take action on the desk cler that chcked you in. We are undergoing major renovatioin this year for our hotel from Exterior to Interior. We hope you can come see us back again. Thank you, Chet Patel More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 6 March 2013

We were their for the CIAA and the hotel is conveniently located to the arena. The rooms and staff were amazing!! Lots of restaurants withing walking distance. Great breakfast with sausage and eggs!!! We will come back again next year:))))

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Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review
2 April 2013

Thank you so much for sharing this feedback with us. We are glad that your weekend getaway was awesome at our hotel. We look forward to serve guest like you who comes for leisure or business. We hope to see you again in the near future. Chet Patel More

San Diego
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 March 2013 via mobile

Pleasantly surprised. Stayed here CIAA weekend. The room was as big as my apartment and it wasn't even a suite. Very impressed. Not a 5-star but definitely top of its class. Lots of restaurants near by and close proximity to all of the action of the CIAA events.

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Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review
2 April 2013

Thank you so much for sharing this feedback with us. We are glad that you enjoyed your weekend stay at our hotel when you arrived for the CIAA. We hope to see you again in the near future with the same or better customer service. Chet Patel More

Bristol, PA
Top Contributor
74 reviews 74 reviews
49 hotel reviews
Reviews in 44 cities Reviews in 44 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 26 January 2013

Even though room was supposed to be renovated in the last past couple of years, the rugs on first floor. are dirty and old looking. Room was large, but the antiquated heater/ac unit either blows cold air constantly or hot air uncomfortably. Towels are thin and get wet quickly...You have to use two to dry off. Internet is poor and... More

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Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review
30 January 2013

Hello, Thank you for your review. Our carpets are fairly 2 years or so old. If the AC unit did not work properly, we could of changed your room if it was reported to the front desk. About the breakfast, we offer all items that Comfort Brand required and every day we have 3 fruits to select from. We are... More

Kissimmee, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 27 November 2012

A Great place to stay, very clean and spacious. Breakfast was better than expected and the attendant did keeping the offerings stocked and clean while managing a friendly smile. The hotel was quiet. Location was a little difficult in finding but we came off of 485 onto Independance Blvd and looked for the Exxon station and Aztec restaurant.

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Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review
22 December 2012

Hey Mr.Carl, Thanks for the great compliment. We're glad you enjoyed your stay at our hotel. We hope to see you again in the near future. Thank you once again! Chet Patel General Manager More

Myrtle Beach, South Carolina
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 November 2012

Rooms were clean and well appointed--the Inn appears to have been recently renovated. The breakfast was typical for a Comfort Inn, and the attendant did an outstanding job of keeping all the offerings fully stocked and was continuously working to keep the serving and dining areas very clean.

Was this review helpful? Yes 1
Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review
15 November 2012

I want to take this opportunity to thank you for your great compliment that you left for us with Choice Hotels. It is compliments like yours that helps us rank in the top 10% for the best Comfort Inn in the chain. It was great having you at our hotel. Hope to see you again soon! More

Hilton Head Island, SC
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 18 September 2012

I am a choice privileges "Gold" member and about 90% of my travel is entertainment to several car races throughtout the year. I found this a very nice Comfort Inn property with very large comfortable rooms. The hotel was quiet even though there were many other race fans that were staying here. I found the check in process was quick... More

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Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review
8 October 2012

I want to take this opportunity to thank you for your great compliment that you left for us with Choice Hotels. It is compliments like yours that helps us rank in the top 10% for the best Comfort Inn in the chain. It was great having you at our hotel. Hope to see you again soon!! More

Tennessee
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 20 June 2012

Rating would have been higher if it was not so hard to find, located in a shopping center behind an Azteca restaurant. Evidently the city won't allow them to (as yet) put up a sign. Entering from Independence Blvd next to an Exxon Station I drove all around the center and still did not find it, the GPS street address... More

Was this review helpful? Yes 1
Chet_Patel, General Manager at Comfort Inn Matthews, responded to this review
8 October 2012

I want to take this opportunity to thank you for your great compliment that you left for us with Choice Hotels. It is compliments like yours that helps us rank in the top 10% for the best Comfort Inn in the chain. It was great having you at our hotel. Hope to see you again soon!! More

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Additional Information about Comfort Inn Matthews

Also Known As:
Matthews Comfort Inn
Address: 9701 E Independence Blvd, Matthews, NC 28105
Region: United States > North Carolina > Matthews
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in Matthews
Price range (per night): 85 AUD - 93 AUD
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Situated in the heart of beautiful Matthews in the Windsor Square Shopping Center. The Comfort Inn is the perfect location, whether traveling on business or pleasure. The hotel is minutes from uptown Charlotte and only footsteps from the Matthews' area's finest shops and restaurants. ... more   less 
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Comfort Inn Matthews
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