My husband and I found this location to be very convenient to the Smokey mountains, tail of the Dragon and the wonderful roads to expore the beautiful area. Everyone was very helpful and hotel was very clean.

As we checked out today we encountered two problems. One, we were not charged the rate we were given over the phone which included a AAA discount. We were with a group and we were the only ones who did not get the promised rate. The second problem, we had a hand written voucher from the manager from a mistake... More

My husband and I stayed here over Memorial Day Weekend, 2013. The hotel was VERY accommodating for our needs. We stayed in room #229. It was a corner room in the back and very quiet. It overlooked the back "yard" and pool, and also had a lovely view of the mountains to the NE. --- What we loved about this... More

I was very disappointed with this stay. My family have stayed here many times and had a good experience. We were called up to Maggie Valley because my mother was admitted to the hospice hospital. When we checked in we were given a price for the 3 days we reserved. We called prior to our original checkout and told Courtney... More

We are going to this place since 2009 and we always stays at the room 225, we call that room our apartment in the mountains, we are from florida and we like to go there to cool down. That place is fantastic, the view is exceptionel, it is very clean all the time, David that was working there make us... More

I read that this hotel having newly renovated rooms. I'm not sure what that means. The hotel is obviously older -- not a bad thing at all! Having a real double sash window to open is nice, but I'm not sure that ours was one of the newly renovated rooms. However, while the hotel is touted as being completely non-smoking,... More

The room we had was in the rear of the building and it was extremely quiet. The bed was the only issue I had with the room, it was too firm to me. The room was extremely clean. The alarm clock did not work correctly. The main reason I would be back to this particular hotel was they allowed me... More

hotel was advertised as being newly renovated. the renovation consisted of bandaids to cover up outdated room. most noticable was the shower curtain rod. it was new BUT the large holes left behind by the old one were not filled in.