Nice little town, we stayed there Thursday 3 May, so we could go see the elk in Cataloochee Valley. We stayed in room 104, the room was comfortable and clean, however the air conditioner would only blow hot air. My wife got up during the early morning hours and opended the patio door to let some cooler air into our...
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We have stayed here twice. We always come to the mountains in the Fall. This last time we made reservations for one night at a different location that was a little cheaper. When we arrived we all freaked out; even our 7 yr. old. He cried and would not sleep in the bed. Upon pulling back the covers I noticed...
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The main road through Maggie Valley (on the way to the Great Smokies) is a somewhat tacky place with lots of souvenir shops and small strip motels. This Ramada looks similar to the others but is perhaps more substantial on the inside (we never heard any noises from the hall or nearby rooms). We were greeted by a very friendly...
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My fiance and i researched Maggie Valley motels for a room with a whirlpool tub, for the weekend after Valentine's Day. We settled on the Ramada because most things were booked already. We had requested a smoking room as we both are smokers, I'm always nervous about that cause I don't want a room that reeks of smoke. But ours...
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Stayed here 31 Jan 2012, I accidentally reserved for the 30th online and was appropriately charged for my missed night. Cathy, the desk clerk and the hotel were VERY helpful and went out of their way to make sure I was taken care even though the mistake was made by me. I travel about 200 nights a year on business...
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Dear Guest,
Thank you for taking the time to write a review. We are very pleased to hear that you enjoyed your stay. We can't wait to see you again!
Twinkle
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Great place to take the family for a weekend ski trip.
Dear Guest,
Thank you for taking the time to write a review. We take proud to be conviently located near the Cataloochee Ski Resort and we are so glad to hear you enjoyed your stay. We hope to see you again soon!
Twinkle
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Staying for 2 nights and tonight is the second night. Rooms and bathrooms are clean but ice machine and coin machine are broken on the top floor. Pool and hot tub work fine but the bathroom for the pool is very... rusted. There is one light per bathroom and its recessed above the sink so its not the easiest to...
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Dear Guest, I want to thank you for sharing your incident with us as it is through feedback that we are able to improve. I am very apologetic for the experience you had in regards to the amentities of your room. We pride ourselves on our cleanliness and service. I can assure you that this was an isolated instance we...
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We spent the weekend of January 13 - 16 here and found it to be good experience. Nothing outstanding, but good. We didn't do much, but sleep here as we spent most of our time exploring the surrounding area. BE WARNED...If you spend time here in the winter months to ASK the front desk if you will be spending time...
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Dear Guest,
I always enjoy hearing about our guests who enjoyed the hotel, but also like to hear of some of the small but important things that we can fix and become even better. Thank you for your recent feedback and we will continue actively to work on improving service levels. I hope that you will give us the opportunity...
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Our room was clean, plenty of towels, and a decent breakfast. Good rates! Our grandkids like the indoor pool. The creekside rooms are the best if available.
Thank you for taking the time out of your schedule to complete the survey regarding your recent stay at our hotel.
Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to...
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The hotel itself was not the primary focus of our trip, but I believe its write-up fairly represented its features & amenities. All of our needs & expectations were met while we were there, and I would not hesitate to return at some point in the future, or to recommend this hotel to others who might be traveling in the...
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Dear Guest,
Thanks for taking the time to write a review. We offer an exceptional value just steps from most major attractions in Maggie Valley. We look forward to your return visit.
Twinkle
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