Kinda pricey for very 'average' motel. Average meaning typical. I will just say I needed rest, so I spent $68.24 x2 (explain in next part). I never expect anything but typical motel from a Quality inn anyway. Room was smelly, and the bathroom was not so clean. And as typical with these 'roach motels' , backed up tub....
Night lady...
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Thank you once again for informing me of the service issue you had at the Quality Inn. As in our conversation we have handled the service issue with the staff. We have also retrained our staff so we are able to give the quality service we are known for. Please award us another opportunity to give you the acommodations &...
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Pros: Friendly staff
Nice, well stocked complimentary breakfast
Quiet
Inexpensive
Ample parking
Comfortable bed with lots of pillows
Heater made the room toasty in like 2 minutes
Cons: Burn hole on the bedspread
Next night a roach on the bed. I guess the bug was smoking in bed. Otherwise clean with a little wear and tear.
Not many quick service...
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Thank you fo bring to my attention of the problem with the burnt spread-I have reviewed this with our staff so it should not happen again-I also want to thank you for the nice comments you stated & have let the staff know that they are doing a good job. It is nice to hear when our guest are satisfied-I...
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An older motel with many signs of wear-and-tear, but if all you want is a place to sleep cheap, this is the best buy in K'Ville. Staff was exceptionally friendly. Airport is close by.
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Arrived late in the evening, receptionist was very friendly and check-in was quick. Room was a little small and seemed even smaller with large bed and rest of furniture. The room was clean with average bath facilities. Had a recliner which was great to relax after a full day on the road. They do offer a breakfeast which I did...
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Thank you for taking the time to review the Quality Inn of Kernersville. we are pleased to know when we are satisfying our guest. We hope to see you on your next visit to our area.
Respectfully Pam Donnell GM
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clean hotel, pleasant to stay - staff was very nice. Breakfast some mornings was a little lacking (eveb atn 7 am ) but for free it wasnt bad at all....overall a good place to stay for business
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Thank you for bringing to my attention the oj & waffle mix condition. I will get with the proper staff to see that problem is resolved in the future. Twas elated to hear the condition of your room was great espically the pillows. I hope to see you on your next return to our area. You contribution helps us run...
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After a horrible experience at The King's Inn around the corner, I stayed at this hotel. It's a bit pricey for what I was needing ($68.84 after taxes), but definitely one of the better properties in the area. Very clean and I loved the pillows so much that I wanted to take some with me, hahaha! I wish every hotel...
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Thank you for taking the time to inform me of the waffle mix & oj that you had for in the breakfast room during your last stay with us. The staff has reviewed your problems & with comments like the ones you posted have now taught them to remedy those issues. We were p;ease to hear you enjoyed the rest...
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Came to kernersville to see family the staff treated me so much like family it was just as hard to leave them as my real family
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Thank you for taking the time to inform me of your wonderful stay in Kernersville at the Quality Inn. We do appreciate hearing how we treat our guest. You are very important to us as well as your stay at our location. I hope to see you on your next trip in the Triad area & since we are the...
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Nice clean motel and great location. Not in the middle of the city but still close enough to everything. When I called to make reservations the manager was so nice and very helpful. When we arrived the room was ready and the staff was very nice. We had only been in room about 5 minutes when staff called to make...
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Thank you for the wonderful review we received from you from Tripadvisor. It is guest like you that will help us obtain the recognition we strive so hard to acheive. We hope to see you again on your return trips to our area. Please bring a copy of this response so we can offer you a 10% discount on your...
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When I pulled into the parking lot it was very spaceous and clean. Parking was not a problem. I was greeted immediately with a welcoming smile and great professional customer service. The front desk clerk addressed my every concern without a problem. She recommended places for dinner and other activites and historic places to visit. When I visit the area...
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Thank you for letting me know how your stay was while visiting the Quality Inn of Kernersville.
I was pleased to know you enjoyed our quaint little town & historical Main St. I hope you will return on future visits to the Heart of the Triad. Please contact me @ 336-996-3501 so I can assist in making your stay most...
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Upon checking in and without asking the clerk filled me in on where to eat with a discount,
what their breakfast arrangements were and made sure I was aware of the two newspapers
available. Upon checking out a different clerk made sure I got inputted into the system for
Choice Hotels points. I cannot recall meeting two clerks who were...
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