We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 11 Hendersonville hotels

Quality Inn & Suites

2.0 of 5
201 Sugarloaf Road, Hendersonville, NC 28739
Hotel amenities
Quality Inn & Suites
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Expedia.com Hotels.com Travelocity
and 6 more sites!
20%
Ranked #10 of 11 hotels in Hendersonville
Write a Review

87 reviews from our community

    Trip type
Traveller rating
    4
    9
    17
    17
    40
Date Rating
York,S.C.
1 review
1 of 5 stars Reviewed 17 June 2013 NEW

We booked on-line. Looked and sounded good. So wrong!!!!! We have stayed in smoking rooms before and they did not smells this bad. It smelled as it had never been cleaned. Also did not look very cleaned. Carpet was very dirty and stained. The love seat was dirty and torn. We had already booked it for two nights. With in... More

Was this review helpful? Yes
Jobygo4u, General Manager at Quality Inn & Suites, responded to this review
18 June 2013

Thank you for expressing your problems that you encountered during your time of stay. We sincerely apologize for the substandard condition of your room as we take great pride in our high standards of cleanliness. Unfortunately, you experienced a time when we obviously did not meet those standards. My hope is that you will allow us another opportunity to serve... More

Ft. Bragg
Senior Contributor
46 reviews 46 reviews
43 hotel reviews
Reviews in 30 cities Reviews in 30 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 19 May 2013

The hotel associates at this property are awesome. They consistently go out of the way to make sure my stay is comfortable and enjoyable. Front desk and housekeeping associates are terrific and always go above and beyond.

Was this review helpful? Yes
Jobygo4u, General Manager at Quality Inn & Suites, responded to this review
9 June 2013

Thank you so much for taking the time to leave a review for our hotel. We try our best to make sure each and every guest's stay with us is pleasant, and I am so glad you enjoyed your time with us! I hope you will choose us again the next time you are in the area. More

NYC
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 9 May 2013

For the past 5+ years, we have been attending family reunions each year in May and we always stay at this hotel. This year we had 12 room nights as the family gathered. Sadly, it is still a bit run down and needs a lot of work but one can see some improvements being made. For example, breakfast has been... More

Was this review helpful? Yes
See 5 more reviews by GITL for Hendersonville
Jobygo4u, General Manager at Quality Inn & Suites, responded to this review
9 June 2013

Thank you so much for taking the time to leave a review for our hotel. We try our best to make sure each and every guest's stay with us is pleasant, and I am so glad you enjoyed your time with us! I hope you will choose us again the next time you are in the area. More

Michigan
Top Contributor
79 reviews 79 reviews
30 hotel reviews
Reviews in 44 cities Reviews in 44 cities
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 11 April 2013

Where do I start. This place is in dire need of a big upgrade. It looks "ragged" both outside and inside. The parking area needs more light poles for security, esp. on the rear parking area which adjoins a wooded bank where someone could easily access the cars there to damage or vandalize them (there is no fence there). Our... More

Was this review helpful? Yes
Jobygo4u, General Manager at Quality Inn & Suites, responded to this review
16 May 2013

Thank You for taking your time to share your recent experience with us. I apologize that your stay was not what you had expected. But for future references, there are plans in the works for remodeling in the future as well as we are in the process of doing what we can to make things better as well. Thanks to... More

Travellers are raving about these Hendersonville hotels

Melange Bed and Breakfast
5 of 5 stars
Show Prices ABS:HotelCheckRates-d80501?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
1898 Waverly Inn
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d80506?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Greer, South Carolina, Usa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 April 2013

The last time I stayed in this hotel was about 5 months ago, same thing, the room was not ready at check in time. The carpet needed replacement or a detail shampoo. The TVs and furniture were very old. The comforters on the bed were old and need at the very least a good washing. A lot of the outside... More

Was this review helpful? Yes
Jobygo4u, General Manager at Quality Inn & Suites, responded to this review
16 May 2013

Thank You for taking the time to share your recent experience. I am sorry to hear that your stay was not a good one. In the near future, the property will be looking to do some upgrades. If you are ever back in the area we hope that you will give us another chance. More

New Hampshire
Senior Contributor
42 reviews 42 reviews
37 hotel reviews
Reviews in 37 cities Reviews in 37 cities
58 helpful votes 58 helpful votes
1 of 5 stars Reviewed 25 March 2013

The hotel looks pretty nice from the outside and the lobby looks ok, but once you walk into the hallways, the rugs are disqusting and very dirty. I discovered a dead bug on the floor and the floor in the room had a stain on it and was not appealing at all. We should have found another place, but tired... More

Was this review helpful? Yes
Jobygo4u, General Manager at Quality Inn & Suites, responded to this review
28 March 2013

Thank you for sharing with us your experience during your time of stay. First of all, i would like to apologize that your stay was not up to your standard. I can not express enough how important it is to notify a Manager on Duty if you feel that there is a problem. We take Guest Satisfaction serious and if... More

Asheville NC
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 11 March 2013

This property needs a thorough cleaning. Furniture tops are not cleaned (debris and rings on furniture); carpets not vacuumed; bathroom area not cleaned; cobwebs in corners; hallways filthy. Appears linens are changed and rooms considered cleaned. This could be a nice hotel with some attention to proper cleaning techniques.

Was this review helpful? Yes 1
Jobygo4u, General Manager at Quality Inn & Suites, responded to this review
28 March 2013

Thank you for taking the time to share your experience with us. First I would like to apologize for the experience that you encountered during your time with us. I take housekeeing issues very serious and with the review of your comments, I sat down with my whole staff and have took a deeper action plan with my housekeepers. If... More

Conway, South Carolina, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 March 2013

This was a really nicely designed place to stay and me and my family loved the indoor pool. Great location in the mountains but the place was not well cleaned or maintained. The breakfast was sad and the waffle maker was broken(my husband was heartbroken) The room had a weird ventilation system and pot smoke from another room kept stinking... More

Was this review helpful? Yes 1
Jobygo4u, General Manager at Quality Inn & Suites, responded to this review
4 March 2013

Thank You for taking the time to share your review with us during your time of stay. First, let me apologize for the encounter that took place during your time of stay. But as a General Manager, I take issues of Pot Smoking at the Property VERY SERIOUS and would like to thank you for bringing that to my attention... More

Raleigh, North Carolina
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 20 November 2012

I really like the unique style and basic comfort of Quality Inn. It strikes me as almost a very nice economy hotel. On the plus side, it has an indoor pool surrounded by a huge open space with walks, fountains, and lots of places to sit and relax. They serve a hot breakfast in a pleasant dining room with a... More

Was this review helpful? Yes 1
Jobygo4u, General Manager at Quality Inn & Suites, responded to this review
4 December 2012

Let me thank you for choosen to stay with us at The Quality Inn & Suites in Historic Hendersonville, NC. I am glad to hear that you had a great time at the hotel. I would also like to thank you for comments and concers. Because of you the guest we are who we are today. I can assure you... More

North Myrtle Beach, South Carolina
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 28 October 2012

Made a reservation on the Choice Hotels website mainly because it allowed pets and we were traveling with our dog. Hotels that allow pets vary considerably, but most places we have stayed were pretty nice, but our experience with this place was overall not positive. This Quality Inn did not look like much from the outside, but the lobby was... More

Was this review helpful? Yes 2
Jobygo4u, General Manager at Quality Inn & Suites, responded to this review
4 December 2012

I would like to say thank you for staying with the hotel. At The Quality Inn and Suites in Hendersonville,NC we strive for total guest satisfaction.My staff and I take pride in our property and I wanted to apoligize that we fell short of your expectations. This matter has been look into and resolved. Thank you for your time and... More

 
 
Quality Inn & Suites
Check-in Check-in Check-out Check-out
 
 
Ramada Hendersonville
Great value on a similar hotel
Hendersonville, North Carolina Mountains
3.5 of 5 stars 125 Reviews
Show Prices
Still looking for a hotel?
Also consider these accommodations in or near Hendersonville
Mountain Inn & Suites Airport 4.5 of 5 stars 82 reviews Hampton Inn Hendersonville 4.0 of 5 stars 130 reviews BEST WESTERN Hendersonville Inn 3.5 of 5 stars 119 reviews Ramada Hendersonville 3.5 of 5 stars 125 reviews
Show Prices ABS:HotelCheckRates-d1053524?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d94458?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d126452?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d100190?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 11 hotels in Hendersonville, ranked by popularity

Been to Quality Inn & Suites? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Quality Inn & Suites

Address: 201 Sugarloaf Road, Hendersonville, NC 28739
Region: United States > North Carolina > North Carolina Mountains > Hendersonville
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 11 hotels in Hendersonville
Price range (per night): $79 - $94
Hotel Class:2 star (2*)
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Choice Hotels, Venere, Cheap Tickets, Agoda, Priceline and Tingo so you can book your Quality Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Quality Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Quality Inn & Suites
See lowest price for your stay*
Check-in Check-in Check-out Check-out
Show Prices