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All 13 Hendersonville hotels »

Quality Inn & Suites

2.0 of 5
201 Sugarloaf Road, Hendersonville, NC 28739
Hotel amenities
Quality Inn & Suites
Ranked #10 of 13 hotels in Hendersonville
2.5 of 5 stars 62 Reviews
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62 reviews from our community

    Trip type
Traveller rating
    3
    7
    8
    12
    32
Date Rating
Siler City, North Carolina
2 reviews
1 of 5 stars Reviewed 28 May 2012 NEW

Checked in and room was NOTHING like the pictures on this site. Room was old and dirty. It's one thing to just be old, but another to be filthy. The floor in the bathroom was dirty and had a cobweb behind the door. Room smelled, but not of chlorine like others report. This was just musty. We initially had an... More

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St. Louis
Senior Contributor
23 reviews 23 reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 11 May 2012

We stayed here one night on our way to Myrtle Beach. It was right off the highway and outside of Ashville. We checked in late and had to go thru 3 rooms to get this one. We went to our room through the side entrance near the back and treked over the most disgustingly filthy carpeting in the hallway and... More

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Ashley Kepley, General Manager at Quality Inn & Suites, responded to this review
14 May 2012

Good Evening. Thank you for taking your time and sharing your experience with us during your time of stay. I am extremely unsatisfied that you did not enjoy your stay with us. We are currently in the process of trying to get our property up to our guest standards and would like for you to give us another try if... More

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NYC
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 May 2012
5
people found this review helpful

We have been having a family reunion in Hendersonville in the month of May for the last 4 -5 years. This is the only really good indoor swimming pool around and it makes up for all the other missing things. Our first stay here was so different. There was a bar/lounge. I had scrambled eggs and bacon for breakfast. I... More

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Ashley Kepley, General Manager at Quality Inn & Suites, responded to this review
14 May 2012

Good Evening, thank you for taking the time to let us know how your recent stay was with us. I am glad that your experience was fun-filled, espically with our wonderful swimming pool and mini-golf. We are in the process of trying to upgrade the property as much as we can. We did just recently added the eggs and bacon... More

charlotte
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 30 April 2012
6
people found this review helpful

This hotel was great! I came with my husband and daughter and we loved it! The Staff was so nice and very helpful! The room was very nice and clean. We all enjoyed the indoor pool, putting green and game room! The continental breakfast was just as good as any hotels and they even had more than most! The inside... More

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Ashley Kepley, General Manager at Quality Inn & Suites, responded to this review
14 May 2012

Thank you for taking the time out to share your experience with us. I am extremely satisfied that your stay was pleasant. We look forward to seeing you and your family the next time you are back in our area. More

Charlotte, NC
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 7 February 2012 via mobile

If you have asthma or allergies and are sensitive to chlorine fumes don't stay I'm an inside room facing the pool. They don't run the exhaust fans above the pool and therefore I didn't sleep at all. I asked the front desk attendant and she shrugged at me.

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Kathie Moore, Manager at Quality Inn & Suites, responded to this review
16 March 2012

Good Morning, I wanted to take the time to respond to your review. I apologize about the chlorine smell you experienced here. We are working on ways to lessen the impact for all of our guests including running the fans. We have used your comments about our guest service to implement better training tools. It is important to us that... More

GA
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 10 December 2011
4
people found this review helpful

My family stayed here on December 9th and 10th, 2011. I was a little worried after reading the reviews, but I knew my kids would love the indoor pool and putting green. They did! along with the air hockey table and games. The room was clean, the staff was very friendly. We had no problem getting the room I requested.... More

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Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 5 December 2011 via mobile

Our rooms were very old and needed updating. Old TV's and our cable did not work well. The bathroom had peeling wallpaper and broken wall tile. It smelled musty. If it was not so late and we didn't have little ones I would not have stayed.

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Greensboro, North Carolina
Top Contributor
54 reviews 54 reviews
Reviews in 37 cities Reviews in 37 cities
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 13 October 2011

Unless you do not mind the stench. I had to change rooms many times and only gave up after using a can of Lysol to paint the room. I should have paid the extra money and moved to another property but the neighborhood properties were full by the time I was ready to move. The young lady at the front... More

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Durham, North Carolina
1 review
1 of 5 stars Reviewed 10 October 2011

The smell of the pool permeated every inch of this place. The room was so damp and humid that the sheets actually felt wet. When we asked for a fan (the air conditioner unit was actually indoors and pulling in chlorinated air) they didn't have one available. We had to drive to the store and buy one for our room.... More

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Wilmington, North Carolina, United States
2 reviews
1 of 5 stars Reviewed 9 October 2011

This hotel needs a major revamp. Paying this price for a room should reflect in the upkeep of the hotel. Much potential, but seriously lacking new age.

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Additional Information about Quality Inn & Suites

201 Sugarloaf Road, Hendersonville, NC 28739
Price range (per night):* 68 AUD - 117 AUD

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