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All 13 Franklin hotels »

Comfort Inn

2.0 of 5
313 Cunningham Road, Franklin, NC 28734
Hotel amenities
Comfort Inn
Ranked #4 of 13 hotels in Franklin
3.5 of 5 stars 58 Reviews
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58 reviews from our community

    Trip type
Traveller rating
    24
    11
    10
    3
    10
Date Rating
Asheville
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 May 2012 NEW
1
person found this review helpful

This was my first stay at the Comfort Inn of Franklin, but it won't be my last. The check-in clerk was super friendly and when I asked about a complementary room up-grade for being a Choice Diamond level club member, she said "I've already up-graded you". My room was a suite with a spacious room, a king bed, refridg, microwave,... More

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1 review
3 of 5 stars Reviewed 12 April 2012

I stay in hotels on average 4 nights a week. The Choice Hotels properties are my first "choice". This hotel is located close to the mine that I frequent and the main reason I chose it. The hotel is an older building and is showing some wear. The beds are older and could use updating. The fridge and microwave were... More

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GMNC373, General Manager at Comfort Inn, responded to this review
1 May 2012

Thank you for your recent review. Our building is the newest hotel in Franklin. The other hotels are much older. Although our hotel is 11 years old it has recently been renovated. We appreciate the review. Most reviews are from the eye of the beholder. Please look at reviewers and see how many reviews they have posted to show a... More

Fairburn, Georgia
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 March 2012

When the Hampton is full or high priced then I oped to stay with Comfort on Cunningham. I never had any real problems with the property. Rooms have been large and comfortable. Good lighting and not too much noise in halls. Great view on upper floors. Breakfast area was nice and clean. last Time I was there it was showing... More

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See 4 more reviews by LewieD for Franklin
GMNC373, General Manager at Comfort Inn, responded to this review
30 March 2012

Thank you very much for the review. We are striving to become Franklin NC best overall value hotel. Please come see us in the future More

Greensboro, North Carolina
1 review
1 of 5 stars Reviewed 18 March 2012

the clock in our room ran fast by 3 hours... we got a wake up call we did not request (obviously still set from the last person staying there) at 6:00 am the toliet leaked when you sat on it the pool had a funny brown color on the bottom cinnamon rolls were stale and the breakfast care taker had... More

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GMNC373, General Manager at Comfort Inn, responded to this review
30 March 2012

Thank you very much for the review please be assured that all of your comments will be addressed to each department head. I am sorry you were not happy with your accomodations. We appreciate the feedback More

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Charlotte, North Carolina
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 March 2012

I am a business traveler that travels to the area every few weeks. When I first started visiting the area on business this hotel was within my budget so I booked it. I must say this property has come a long way in my 1 1/2 year of visits. The property has done some nice renovations. From the moment you... More

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GMNC373, General Manager at Comfort Inn, responded to this review
30 March 2012

Thank you for the positive review. Our hotel recently received brand new carpet,flat panel televisions, lobby furniture, and exercise equipment. Coming in the near future is all brand new bathrooms with granite tops, brand new bedding, and new modern contemporary furniture in all the rooms. Please come see us in the future. More

Sutton, Massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 6 March 2012

My husband and I also had an unexpected trip to Franklin, NC for a family member funeral. We chose the Comfort Inn, and what a great experience it was. The manager Bob, was terrific! One of the front staff, Bridget was also great! Bob allowed my family to use the breakfast area as a meeting place for my family to... More

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GMNC373, General Manager at Comfort Inn, responded to this review
30 March 2012

Thank you for the review of our hotel. All of our team members are trained to go the extra step at our hotel. It is very common to see our management and staff go above and beyond your expectations. Hope to see you again soon More

Gainesville, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 February 2012
1
person found this review helpful

I had to make an unexpected trip to Franklin, No. Carolina for a funeral. The Manager and Bridget were so helpful and thoughtful, attending to all our needs on such a short notice. We had a great room, comfortable bed and anything we needed. They even went above and beyond to allow us the use of their Breakfast room in... More

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GMNC373, General Manager at Comfort Inn, responded to this review
30 March 2012

Thank you for the review. We appreciate your positive review of our hotel More

Zanesville, Ohio
2 reviews
5 of 5 stars Reviewed 18 January 2012

my husbend and i stayed at this hotel we were there in november 23 ,2011 we loved it there the staff is very nice and very helpful ...

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Palm Harbor, Florida
Top Contributor
81 reviews 81 reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 8 January 2012

I often stay at this Comfort Inn when I am traveling in the area with my pets. They graciously set a two rooms aside on the first and third floors especially for those traveling with pets. While the hotel could certainly use some updating and better upkeep (broken elevator button, etc...), it is clean and efficient with a pleasant and... More

Was this review helpful? Yes
See 4 more reviews by DnA4Ever for Franklin
GMNC373, Manager at Comfort Inn, responded to this review
9 January 2012

Thank you for your tripadvisor review, we have dedicated 4 rooms for pets at our location these rooms are really popular so please call us in advance for these rooms. Thanks for the review. We are currently installing flat screen televisions as we speak. In the coming months we will have a brand new remodeled hotel Thanks More

Gainesville, Georgia
1 review
1 of 5 stars Reviewed 26 November 2011

My family and I stayed at the Comfort Inn for one night of our 4 night vacation! We booked non-smoking rooms, but the moment we got off the elevator on the third floor to go to our room I had to cover my nose because of the horrible smell of smoke. We booked joining rooms and one of them was... More

Was this review helpful? Yes
GMNC373, Manager at Comfort Inn, responded to this review
27 November 2011

Thank you for your review, Im sorry you didnt like your rooms on the 3rd floor, our 3rd floor is partially smoking and non smokling. If you had come to us and told her about your smoking preference I am sure we could have accomodated 2 rooms on a totally non smoking floor. Our pool is heated all the time.... More

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Additional Information about Comfort Inn

  • Comfort Inn Franklin
  • Franklin Comfort Inn
Address: 313 Cunningham Road, Franklin, NC 28734
Price range (per night):* 91 AUD - 104 AUD

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Comfort Inn
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