If a friendly and helpful staff is your first priority for a nice hotel, the Microtel in Franklin will fit the bill nicely. I have only accolades in this regard. In addition, the Fatz Cafe and Shoney's are a short walk away, which is quite convenient. They do also accept pets, which is a very nice plus. This is why... More

The staff was great. You could walk to Fatz Cafe which is one of our favorite places to eat. The Smoky Mountain Theater was also across the parking lot. We had a suite which was very nice. Two things you should know if you book a room and it is on the second floor you will have to walk up.... More

What a great place to stay while in the mountains on business! The room was fantastic, and the service from the staff especially wonderful. The entire staff was very personable and knowledgable. Microtel Franklin, I'll be back next trip into you area!

We arrived late and the motel was full but our room was as requested and waiting for us. The staff were great and went the extra mile in all our requests. We took our 11 year old grandson to see Indians and ride a train. Lucky for us the Cherokee Heritage festival was the weekend we were there. There was... More

I need an afforable place to stay while in Franklin, NC on business. This hotel was extremely resonable! The breaskfast was good and offered waffles which was a plus. The staff was the absolute BEST. Sarah at the front desk was very helpful and accomadating. Another young lady whose name a cannot remember helped me later than night when I... More

They were renovating when we were there, but, things still appeared to be neat and orderly. I stayed in an "old room" last year and was relatively comfortable. This year I got to be in a recently renovated room..VERY NICE. Very friendly helpful folks and the wi-fi then (January 2011) was robust enuf for me to watch netflix on my... More

We were backpacking and got caught in the tropical storm. We were provided a room early, given a great price, and the staff was so nice. The room had ample space, clean comfortable beds and plenty of towels. The breakfast nook is a bit small but the quality of food was great. Next time I bring the family to Franklin,... More

I stayed here recently with my family and our dog. This hotel was wonderful, very accomodating with our family pet. They do charge a little extra ($20.00) to bring a pet but it was well worth it. Everything at the hotel was clean and modern and located in a safe area. The breakfast was nice, not fancy but filling. This... More

I was staying in this hotel for 3 nights in July of 2011 with my kid. Hotel is clean. People are friendly. Internet speed acceptable. The restaurants are around corner. Hotel is slightly difficult to find because its of main street. Plenty of parking.