My room was on the 2nd floor. The first two nights were fairly quiet with my wearing ear plugs - you can hear cars pulling up in front but after 10pm this was not an issue. I thought this was better than being out back where the train tracks are. However, I was right by the restaurant where people hung...
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The rooms at the HGI RTP RDU are what you expect from a Hilton Garden Inn: good sized rooms, microwave, mini fridge, coffee maker, etc. My room (522) had a stand-up shower (decent size) though I think many rooms have tubs. Nutrogena toiletries (I actually preferred them to what I brought from home), good size bathroom, etc.
I read a...
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This hotel is a nice property and for the price we paid, I felt it was good value. The room was spacious, and the bathroom was very clean which is a big selling point for me personally. Also the hotel staff was wonderful, always friendly and ready to offer suggestions on places to eat nearby. We stayed over graduation weekend...
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Hilton Garden came in and gutted the old hotel on this property and fitted out a very nice Hilton Garden. The dining area is open and easy to mingle with other guests and the staff. Dinner is outstanding. In the morning they have a full hot breakfast offering. The staff is excellent, but I did think they were running a...
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Dear joelinda,
Thank you for your comments. I will address your concerns with our chef and restaurant manager. We always welcome input of our guest so that we may better serve you in future.
Also, it was so nice to hear about the wonderful experience that you had from the staffs outstanding customer service and the newly renovated hotel. We...
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I'm here since more than a week now. Fabulous staff (in particular in bar and restaurant, thank you guys!!!) excellent breakfast and food, nice terrasse in the morning sun and an outdoor pool with chairs. Not too much in the surrounding, but you'd need a car in this area anyway, close to the highway, but no noise.
Dear MazeNKD,
Thank you for sharing with us about your wonderful experience at the Brand New Hilton Garden Inn Raleigh-Durham/Research Triangle Park. We look forward to having you stay with us again on your next visit to the RTP area.
Best regards,
Heather Schaffnit
Director of Sales
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Great Location for Business visitors espcially whom visiting a company at Research Triangle Park .. They have great staff whom are very friendly .. They have good shuttle service which can take you to your business location, mall or airport
Dear MazeNKD,
Thank you for your wonderful feedback on your recent stay at the Brand New Hilton Garden Inn Raleigh-Durham/Research Triangle Park. It's nice to hear you were able to utilize our complimentary shuttle service, as well as, experience the wonderful guest service our staff delivers. We look forward to having you stay with us next time you are in...
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I stayed at the Hilton Garden Inn the week of April 9 and from the time I walked in the door until I left the staff made sure my stay was excellent. Tor, the Assistant General Manager, checked with me every day to see if I needed anything and went above the call of duty for anything that I needed....
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Dear Lisa500,
We are so pleased to hear about your wonderful stay and how much you enjoyed our superb customer service at the Brand New Hilton Garden Inn Raleigh-Durham/Research Triangle Park. Our goal is to give each and every guest an outstanding stay. We look forward to having you stay with us again in future.
Best regards,
Heathr Schaffnit
Director...
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Very impressed with this hotel, nice quiet atmosphere wonderful restaurant and clean rooms. Hilton Garden Inn is located off Interstate 40 in Research Triangle Park, Durham, North Carolina, only a quick five to ten minute drive to RDU airport.Streets at Southpoint mall and Restaurant Complex and Brier Creek mall, shopping is easily within driving distance. A few fast food spots...
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Dear sgtmal,
Thank you for sharing with us your wonderful experience at the Brand new Hilton Garden Inn Raleigh-Durham/Research Triangle. Our goal is to give each and every guest and outstanding stay. We look forward to having you stay with us again.
Best regards,
Heather Schaffnit
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As a frequent traveler to the RTP area, I've tried various Hilton brand hotels and was happy to see this new option right in the heart of RTP. The hotel itself is in great shape with a bright lobby and restaurant, a larger than average fitness center and well-appointed rooms with adjustable mattresses, flatscreen TVs and a large and well-designed...
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Dear TravelinVtDad ,
So happy you enjoyed our location and beautifully remodeled hotel. I appologize for the AV and train experience you had with your night of sleep. This AV issue is being brought up with our Chief Engineer to look at so that we can address the exprience you had and correct it for future guest stays. We hope...
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This hotel is a very nice, typical Hilton Garden Inn - free internet, microwave, fridge, comfortable beds, good breakfast. BUT, the in-wall air conditioning (A/C) unit is unbelievably noisy. I read many TripAdvisor reviews before picking this hotel but all the reviews were done in the colder winter months. When I stayed there, it was quite room and we had...
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Dear Sur_La_Route_Again,
Thank you for taking time out of your busy schedule to review our hotel. Your concerns about the AV is being brought to our Chief Engineers attention. We appologize for your experience and would like to have you stay with us again.
Best regards,
Heather Schaffnit
Director of Sales
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