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All 66 Durham hotels »

SpringHill Suites Durham Chapel Hill

3.0 of 5
5310 McFarland Drive, Durham, NC 27707
Hotel amenities
SpringHill Suites Durham Chapel Hill
Ranked #1 of 66 hotels in Durham
4.5 of 5 stars 132 Reviews
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132 reviews from our community

What travellers say about this hotel
  • New hotel(7)
  • Very nice(5)
  • Great location(3)
  • Rooms are spacious(3)
  • Living area(3)
Traveller rating
    99
    23
    7
    3
    0
Only show reviews for Family (45) | Couples (20) | Business (46)
Date Rating
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 May 2012 NEW via mobile

I returned for a second stay and it was just as good as the first time. This time we bought the family, booked two rooms and needed to make some changes at check-in and the hotel was able to accommodate our needs and did so with pleasure. They also met all of our special requests, which was a bonus This... More

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Virginia
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 27 May 2012 NEW

Was in town for a sports tournament. The hotel was very nice and very modern. The included breakfast was very good. The area is nice with many places to dine very close to the hotel. We would stay here again in the future if we found ourselves in the area again.

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 May 2012 NEW

I LOVED this hotel! I travel a lot and this is by far my favorite. The staff was friendly. The lobby was cool and updated. Totally The Jetsons. The outside patio with fire pit and water fountain was awesome. Indoor heated pool, gym, business center. Pantry. Location great! Near several resteraturants that offer discount to those with reservations.. The breakfast... More

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See 2 more reviews by Keke2873 for Durham
Staunton, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 May 2012

We stayed at this hotel for two nights this week. I was, indeed, WOWED by this hotel. Not only is it exceptionally clean and neat, but the rooms are sooo very contemporary and well appointed. There are features that I have not seen in chain hotels outside of Europe, such as separate commode and tub/sink rooms with sliding opaque glass... More

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Ted Franzese, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review
7 May 2012

Hello xgwoman, Thank you for the kind review. It is most appreciated. I would like to apologize for the water pressure issue. It should be a simple fix involving removal of debris. I will relay your comments to our staff, including Jennifer and again thank you for the review as well as your business. Come see us again. Ted Franzese... More

Oklahoma City, Oklahoma
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 May 2012

This is a fairly new hotel and it was staffed by great people. The staff went way out of their way to accommodate me, and my wife during this trip. First off, I planned on doing a work out in the Durham/Chapel Hill area, and I needed a place to take a shower afterwards. After a very quick call the... More

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Ted Franzese, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review
5 May 2012

Hello NattoMatto, Thank you for the great review. The kind words as well as your business are both greatly appreciated. I'm truly glad that you and your wife enjoyed your stay. Please come see us again. Ted Franzese General Manager More

Raleigh
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 28 April 2012

I stayed at this hotel on two separate occassions for business and used space for meetings. The staff provided excellent customer service in responding to our needs whether it was printing a document or bring refreshing drinks. The staff was very accommodating and met our requests with a smile. We especially enjoyed the lobby/lounge area and outdoor space with the... More

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See 3 more reviews by Kepe H for Durham
Ted Franzese, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review
5 May 2012

Hello Kepe H, I would like to thank you for taking the time for submit a review and would also like to thank you for all the kind words. I am glad you enjoyed your stay and an equally happy to hear that you will be back again. I will certainly share your comments with the staff, especially the four... More

Charlotte, North Carolina
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 April 2012

Convenient location, modern furnishings, clean room, polite staff, great breakfast and a great value. I was very pleased.

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Ted Franzese, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review
25 April 2012

Hello Verborgen, I would like to thank you for taking the time to submit your review. I am very pleased that your stay was such a positive one. That's certainly what we strive for. I hope you will come see us in the not too distant future and thanks again for the feedback. Ted Franzese General Manager More

Apex
1 review
5 of 5 stars Reviewed 18 April 2012

Our company has completed three trainings at this hotel and each one has been great. The customer service is excellent! Laura Pelletier (the sales manager) does a wonderful job making sure everything is ready for our meeting and also making sure the participants coming to our meetings are able to get their rooms at the rate we promised.

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Ted Franzese, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review
19 April 2012

Hello Elisa D., Thank you for taking the time to submit your review. It is most appreciated. I have shared your comments with Laura and will do so with the rest of the staff as well. I was particularly excited to read how happy you were with the service we provided. Thank you Elisa. We're truly glad we have become... More

Richmond, VA
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 14 April 2012

I stay in the area often for work and happened upon this Marriott property because my normal stay - at the Courtyard on Rt. 54 - was sold out. This is now my first choice! I've stayed at a Springhill Suites before, but it must have been an older property. This hotel is new, very well maintained, staffed with great... More

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Ted Franzese, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review
19 April 2012

Hello Gina D., Thank you for taking the time to submit your review. Your business as well as your kind words are most appreciated. Your review will certainly be shared with our staff. We particularly enjoyed hearing that we have become your #1 choice of hotels in the area. That is something we are proud of and we're glad we... More

Brevard
1 review
5 of 5 stars Reviewed 13 April 2012

Our's was a medical trip to Duke, so since it's not listed, I chose couples . . . my husband and myself, but not on a romantic trip, unfortunately. Our two-night trip to Durham so see doctors at Duke became a six-night stay for unexpected testing. How lucky were we that we had chosen Springhill Suites as our hotel which... More

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Ted Franzese, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review
14 April 2012

Hello Ann and Jack, Thank you for taking the time to write such a wonderful and detailed review. We're glad you enjoyed your stay. Hopefully you will return again on a real vacation as opposed to staying for medical reasons. I will certainly share your comments with all the staff including the 4 employees you mentioned by name. Thanks again!!... More

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Additional Information about SpringHill Suites Durham Chapel Hill

5310 McFarland Drive, Durham, NC 27707
Price range (per night):* 127 AUD - 162 AUD

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