This was a very nice stay. The room was spotless and the service very friendly. Would have gotten all 5's except my card was over charged and 2 days later has still not been corrected. I hope this is corrected soon because I will be in the area often for business and would rather not have to stay in hickory... More

We stopped for the night at the Conover Holiday Inn Express on our way to Raleigh/Durham and the Outer Banks. This hotel was an excellent choice. The building seems new, fresh, clean, and attractive. Our king bedroom was clean and comfortable with the standard HIE amenities – work desk, refrigerator, and microwave. The room also contained an upholstered chair and... More

This hotel was a nice experience. It seem to be a hotel that had already existed as another brand before changing to a HIE...They did a good job on remodeling. The staff is SOOOOOO good. The girl at the front desk is great. We ate at the pizza place next door....not so good but there is limited choices of restaurants... More

We had 2 rooms whle passing thru the area. Checking in was fast and easy. Being a Priority Club member, we were upgraded to suites. They had a full kitchen and a nice sitting area. It was easy to find from the interstate. There is a pizza place next door. It was alright and the prices are not bad. I... More

My overall experience with this hotel was so impressive, I felt a need to offer my review. The customer service gets an A+, starting at the front counter to the housekeeping employees to the breakfast service employee. Everyone was so pleasant and so welcoming, I haven't found this in any other hotel and I average 120 nights per year. The... More

Great customer service! My room was very clean and had everything in it that I needed including a sewing kit (which you rarely see at even five star hotels). Internet worked perfectly (I had an assignment that was due for my online class and had to spend several hours on the internet that late evening and night) even though I... More

Excellent appearance, very clean, very quiet. Friendly staff, nice breakfast, plenty of room in the breakfast area and very comfortable. A little pricey compared to some similar hotels in other areas, but this was during the DNC and near Charlotte NC, and all hotels were pricey. Otherwise a "5".

both the rooms I stayed in were not as good as other HIE. My first room had a spider in it and since it was on the first floor I am not too shocked. I was not far from the main door. The young lady at the front desk has superb customer service skills and really understood how I felt.... More

A stop over stay enroute to Chapel Hill, using rewards points. We were delighted to be given a suite, which included a small kitchen, a living area, a very spacious bathroom, and comfortable bedroom. On top of that the staff was very friendly, the HVAC was to our liking (able to run the fan continiously), and there was a resturant... More