I went to Charlotte on a last minute trip right after Christmas. This room was okay for the price. The staff was nice and very helpful with maneuvering around Charlotte and Concord. The room was typical. Nice size bed. There was a sliding door to the bathroom that didn't lock, I haven't seen a door like that in awhile. Nonethless...
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Happy New Year and thank you so very much for your review. Our location is GREAT and although our hotel is "Not bad" we feel as a property we owe our guest more than that and as a result the hotel is currently under full renovations. I do hope you will visit us again with a claim of GREAT JOB!
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I was there for a dog show in Nov. I found the staff to be very nice and helpful. The room was very clean, and a very nice bed for sleeping. The heater/AC unit was quite and it was the first hotel I stayed in that I was able to get it set just right for sleeping. I will be...
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Thank you so much for your kind review...Just wait until you see what we have in store for you next year. We just began our hotels renovations and you will not even be able to recognize the guest rooms. Make sure you seek out our Pet Package too!
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Save your money on this one and just stay down the street. The staff at the desk is very RUDE. The housekeeping staff like to smile, but not a word of English so asking for anything is a waste of time. I asked the evening desk mgr. for change and was told they could not make change because it was...
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There is never an excuse for rude service and I sincerly apologize for this. Our renovations are overdue as our hotel is a heavy transient hotel. We are happy to announce that although the recession has been difficult we are beginning our renovations Nov 20, 2011. This will include new carpets, paint, furniture and bedding. I ask that you please...
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The staff at the front desk was kind and considerate but you are only there for 10 minutes. The rest of the time you are in your room and that is where things feel apart. I could not keep a stable wireless Internet connection and there was no ethernet port. There was black mold in the shower and there was...
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Thank you for the kind comments about the staff and location. You are correct our renovations are overdue as our hotel is a heavy transient hotel. We are happy to announce that although the recession has been difficult we are beginning our renovations Nov 20, 2011. This will include new carpets, paint, furniture and bedding. I ask that you please...
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Nice place to stay. This was our second time staying here to attend the Drag Races at ZMax Raceway. Not too far away but just far enough to avoid the higher rates if we had stayed closer. Very friendly staff and very helpful. They gave us a great tip for dinner and a coupon to help sway our decision. Would...
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We love hosting guests who love racing! We are thankful for your kind review and most important your return visit! We have just added an excellent racing package be sure to look in to this during your next visit to Concord. We wish you a very safe journey home to sunny Florida...
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Missed having an excercise room, but the room was comfortable for one person on business, and staff were perfect;y accomodating. Decent but shallow pool. Breakfast included--carbs and a little fruit--but 24 hour coffee service in the lobby was great. Good location for access to Kannapolis/Concord. Fridge, coffee pot, microwave and ironing board in room. Free wifi. Really a nice affordable...
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Please know that your review is very much appreciated! We will be going through additional renovations in the coming months and will take your suggestions to heart in this process. I will also share with the staff how much their hospitality meant to you and your stay. We hope for the opportunity to welcome you back very soon.
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The hotel had a refrigerator and microwave which saved us from always going out to eat. It is near Walmart and Food Lion so we could buy food. The free breakfast was awesome! The hotel is near stores and restaurants and my family's house that I was visiting! The room was clean.
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Dear Diane Thank you very much for taking the time to complete a response for our property. We are glad to serve you every time you come to Concord NC.
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We have stayed here four times in the last year because it is conveniently
located near relatives. Although the front desk staff has always been
pleasant and helpful, during our last two stays in March &May of this year
we noted the housekeeping was not as good and the motel did not seem
as well kept as in previous stays....
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Dear Guest
Thank you for being a loyal customer at the Sleep Inn Concord. I am sorry we failed to keep up to your expectations but can assure you that actions have been taken to correct this straight away. Once again thank you for staying with us and I hope your next visit will be more a more pleasurable one.
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If I could have checked the reviews first, I wouldn't have stayed here. I tried to use a coupon at check-in, but was told they didn't accept them if there were fewer than 10 rooms available. The rate was almost double the coupon rate, but I needed a place to stay. The A/C was very noisy, and I couldn't sleep...
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Thank you for your comments as you may have read in the previous reviews we have had guest unplug our refrigerators in order to confirm a restful night’s sleep and this in turn has caused awful experience to our next guest. Plaques have been ordered to place in the room to request that guest not unplug the equipment and instead...
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Stayed here with my dogs for a dog show. Advertised no pet fee in the premium list for the show and made my reservation according to the staff member from the hotel that I spoke with over the phone. On check-in, desk clerk was very rude and I had to fight with the manager over the pet fee - it...
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Thank you for your comments. Our property prides itself in being not only pet friendly but offering additional amenities just for our canine friends. We do offer a pet package that excludes any pet fees. In order to receive this package it must be booked as such. Your reservation was booked through a third party at a deeper discount than...
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27 Reviews
27 Reviews
