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BEST WESTERN PLUS Sterling Hotel & Suites

2.5 of 5
242 East Woodlawn Road, Charlotte, NC 28217 (Montclaire South)
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BEST WESTERN PLUS Sterling Hotel & Suites
Ranked #85 of 166 hotels in Charlotte
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69 reviews from our community

    Trip type
Traveller rating
    13
    24
    18
    6
    8
Date Rating
massachusetts
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 23 May 2013 NEW

This plus property is convenient to the airport. The check attendant was efficient and friendly. I had called ahead to request a not so firm mattress and a room away from the street. My husband and I both have some health issues and the mattress comfort is important for us. The staff was very accommodating. The motel was very clean.... More

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Clarksville, Virginia
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 18 May 2013

The hotel is a great value for this area. The breakfeast was as expected. The eating area was kept exceptionaly clean throughout our stay. There were always seats and everything seemed well organized. The Female Desk Staff was friendly and courtieous. The rooms were clean and fresh. The bathroom could surly use an updating and the air conditioning unit worked... More

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See 2 more reviews by det683 for Charlotte
Lester, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 18 May 2013

The day before(@4pm) we checked in I needed to change my room from a king bed to two doubles, on the phone the guy was short with me and there was a $10.00 upcharge. I called the 877# and did not get any help from there. The lady was clueless on what to do! she said I had to talk... More

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Rochester, New York, Usa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 April 2013

This hotel is a very nice hotel to stay in for business. It is conveniently located right off I-77 and has many nearby places to eat. The value for this hotel was in my opinion excellent as the rooms were large and comfortable, clean and well kept and the continental breakfast did offer a good selection. The hours for the... More

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Review collected in partnership with Best Western

Eatonton, Georgia, Usa
1 review
5 of 5 stars Reviewed 12 April 2013

I was very happy with the Best Western Motel. I slept good, enjoyed breakfast and the employees were very helpful with check-in and check-out. I have stayed there before and look forward to staying again.

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Review collected in partnership with Best Western

sunnysingh7, General Manager at BEST WESTERN PLUS Sterling Hotel & Suites, responded to this review
14 April 2013

Thanks for the nice words Robert. You are always welcome at our Hotel. Please let us know if we can improve further in any area. Thanks again, Sunny Singh, GM More

Ashland, OR
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 8 April 2013

Nothing to complain about, just convenient, clean, quiet, with comfortable king size bed, at an affordable rate, exactly what a long distance traveler needs. The breakfast is not what I liked, too many carbs, the boiled eggs sealed in plastic bags could not be fresh, I guess.

Was this review helpful? Yes 1
sunnysingh7, General Manager at BEST WESTERN PLUS Sterling Hotel & Suites, responded to this review
9 April 2013

Thank you for staying with us. Thanks for nice comments and you are always wellcome. More

Sturgeon Falls, Canada
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 April 2013

This was a one night stay. The check-in was quick, bed was comfortable and continental breakfast was nice. This hotel was quiet, did not hear traffic in the hallways or on the interstate. I will stay again.

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Aiken Sc
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 29 March 2013

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Review collected in partnership with Best Western

Cottage Grove, Minnesota
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 22 March 2013

I have stayed at a best western plus and this is not a plus property. I was expecting a totally redone room and got room that had seen better days. The walls in the room were very dirty. The bed was so close to the wall on one side and had 6 feet on the other side. It would be... More

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See 2 more reviews by jimkip for Charlotte
Danville, Virginia, Usa
1 review
2 of 5 stars Reviewed 21 March 2013

The bed was as hard as rocks. After a night sleep our bodies were sore. The room also smelled like stale smoke. We did not even want to shower because the bathroom was so disgusting! I would not stay in this hotel again!

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Review collected in partnership with Best Western

sunnysingh7, General Manager at BEST WESTERN PLUS Sterling Hotel & Suites, responded to this review
14 April 2013

Hello Kbel, I am sorry to hear regarding the bed. Not all the beds are hard or soft. Everyone has their own choice. I don't know if you informed the front desk regarding changing the room since bed was hard. We have some rooms with very nice soft beds. We can hold a room with soft bed if you had... More

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Additional Information about BEST WESTERN PLUS Sterling Hotel & Suites

Also Known As:
Best Western Sterling Hotel And Suites
Best Western Sterling Hotel Charlotte
Best Western Sterling Hotel
Best Western Charlotte
Charlotte Best Western
Address: 242 East Woodlawn Road, Charlotte, NC 28217
Phone Number:
Region: United States > North Carolina > Charlotte > Montclaire South
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #85 of 166 hotels in Charlotte
Price range (per night): 81 AUD - 104 AUD
Hotel Class:2.5 star (2.5*)
Reservation Options:
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BEST WESTERN PLUS Sterling Hotel & Suites
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