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Residence Inn Charlotte University Research Park

3.0 of 5
8503 North Tryon Street, Charlotte, NC 28262 (Mineral Springs)
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Residence Inn Charlotte University Research Park
Ranked #30 of 166 hotels in Charlotte
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34 reviews from our community

    Trip type
Traveller rating
    14
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    1
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Date Rating
Atlanta
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 9 April 2013

I have stayed multiple times at the Courtyard just arround the corner but decided to give the Resident Inn a try. There is a non business feel to this place so if you want the Wall Street Journal and Starbucks with other business travelers then best to stick with the Courtyard or Hilton. However I found the spacious rooms and... More

Was this review helpful? Yes 1
See 2 more reviews by kitzmillers for Charlotte
knesel, General Manager at Residence Inn Charlotte University Research Park, responded to this review
17 April 2013

Thank you for the kind review of our hotel. Our focus on our all our guests is our top priority particularly the business traveler. More specifically the marathon business travel, meaning some whos is traveling for 5 days or more. You input that you have given regarding what you need from a hotel as a business traveler has been noted,... More

Smyrna, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 9 April 2013

I like e staff at the hotel. They have a pep rally every Thursday that I have witnessed. The Manager is all about a good experience. The ladies that run the breakfast/evening meals are great. The one thing they could do better is more gluten free items for meals.

Was this review helpful? Yes
knesel, General Manager at Residence Inn Charlotte University Research Park, responded to this review
17 April 2013

Thank you very much for your kind comments. We believe here at the Residnece Inn the guest experience is the top priority. OUr focus is to make each of our guest feel at home and provide them with servce that goes above an beyond when it comes to taking care of our guests. We focus on treating each guest who... More

2 reviews
5 of 5 stars Reviewed 4 April 2013 via mobile

This hotel if very nice and clean. Beds are most comfortable. We were traveling from Michigan and is so refreshing to stay at this Hotel. All of the staff were helpful and kind. Thank You to all, Darla Sue

Was this review helpful? Yes
knesel, General Manager at Residence Inn Charlotte University Research Park, responded to this review
8 April 2013

Thank you for chossing our hotel while travelling from Michigan. We are happy to hear that your stay was an enjoyable one and we look forward to seeing you again. More

Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 13 March 2013

In every way, our stay here exceeded expectations. Studio layout concept is outstanding - I believe all units are on a corner, wonderfully light - very large multiple windows on 2 sides, excellent furnishings - workspace, good bedding, granite counters, dishwasher, kitchenware. Totally shocked to learn this facility is almost 30 years old with a redo 5 years ago. I... More

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knesel, General Manager at Residence Inn Charlotte University Research Park, responded to this review
8 April 2013

Well Travelled, thank you for your comments. Our foucus is your provide you with the Marriott quality and standards your should expect. Providing you with qulaity service and a felling of home helps us make your stay an enjoyable one. More

Germantown, Maryland
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 25 February 2013

The staff here are great. I had the pleasure of staying here for approximately 6 months on a long contract assignment and the people here couldn't have been more accommodating. They even added additional items to their menu to meet my dietary restrictions and saved some food for me when I got off work late at night. The room was... More

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knesel, General Manager at Residence Inn Charlotte University Research Park, responded to this review
4 March 2013

Thank you so much for taking time to complete a review on our property. As you know we specialize in the extended stay travler and our goal is to make you stay as much home like as possible. OUr staff goes the extra mile to help ensure comfort and make your stay fell just like home, whether you are here... More

Paris, France
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 January 2013

We stayed there for about 10 days while visiting family. I am usually a great fan of Residence Inns by Marriott since they offer large accomodations for a fair price. This specific one has large rooms (we had a 2 rooms studio) and the price is okay: about 90$ per night with breakfast and wifi. The rooms are clean, well... More

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knesel, General Manager at Residence Inn Charlotte University Research Park, responded to this review
4 March 2013

PKOR, Thank you for taking time to inform us about your stay at our property I am sorry that we were not able to provide you with your request of a room transfer, however we had not extra rooms available during your stay and the should have been communicated to you. Our staff does normally go the extra mile to... More

columbia sc
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 30 December 2012

Stayed in a 2 bedroom suite again and it was perfect. Everything was clean, fresh and looked new. I only have one complaint and its how dark the rooms are at night. They use the eco friendly light bulbs which are dim to begin with. In the living area there are no over heard ceiling lights, only small lamps so... More

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knesel, General Manager at Residence Inn Charlotte University Research Park, responded to this review
3 January 2013

First let me say thank you for the complemets, and then apologize for the lighting. I will have my management team explore a better option for lighting in the rooms, while teyiing to keep our "spirit to preserve". Marriott's initiave for 2012 and 2013 is to be more eco friendly, however we also need to keep out guests in mind.... More

Chapel Hill, North Carolina
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 November 2012

We stayed at this hotel for one night on our way to the mountains. I had recently had surgery on my foot and required a handicap/accessible room. The room they gave us was easily negotiated in my wheelchair and was clean and pleasant. The breakfast was good and included eggs, bacon, sausage, etc. -- not just pastry as is served... More

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See 3 more reviews by birdie86509 for Charlotte
knesel, General Manager at Residence Inn Charlotte University Research Park, responded to this review
3 January 2013

Thank you for you complements. Our staff aims to go above and beyond to make your stay an exceptional one. We look forward to seeing you again. More

Minneapolis, Minnesota
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 20 September 2012

I've stayed at this hotel at least 4 times. There are several hotel choices in the area. I've only stayed at one other Marriott Courtyard. The value with at the Residence including breakfasts and evening "meal" makes it better for than the Courtyard in my mind. Always clean courteous staff. Typical Residence in. Well kept/maintained. I am usually skeptical of... More

Was this review helpful? Yes 1
knesel, General Manager at Residence Inn Charlotte University Research Park, responded to this review
3 January 2013

Thank you for your kind complements regarding our property. Yes most people have deleloped a "stigma" about exterior properties. However here we work hard to buck that trend. We feel that they way our property is set up it gives us more of an apartment community feel, where our guests get to know each other regardless of why they are... More

Boise, Idaho
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 11 September 2012

The staff went out of their way to make sure our large group was well taken care of. They made sure we had the services we needed early in the morning and very late at night, politely and quickly addressed our questions and requests for help, and did everything with a smile.

Was this review helpful? Yes
knesel, General Manager at Residence Inn Charlotte University Research Park, responded to this review
19 September 2012

Cindy, Thank you for and the Idaho Delegation for staying with us during the DNC. The service you experienced is what we aim to provide everyone one of our guests, regardless of if they are a business travler, Liesure Travler, or a DNC delegate. I am pleased to hear that your experience was a positive one, and I hope we... More

 
 
 
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Additional Information about Residence Inn Charlotte University Research Park

Also Known As:
Residence Inn Charlotte
Charlotte Residence Inn
Address: 8503 North Tryon Street, Charlotte, NC 28262
Phone Number:
Region: United States > North Carolina > Charlotte > Mineral Springs
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#36 Business Hotels in Charlotte
Price range (per night): $114 - $200
Hotel Class:3 star (3*)
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