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Travel Inn

5115 Reagan Drive, Charlotte, NC 28206 (Formerly Americas Best Value Inn)
Hotel amenities
Travel Inn
Ranked #150 of 166 hotels in Charlotte
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8 reviews from our community

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1 review
1 of 5 stars Reviewed 6 April 2013 via mobile

TURN AWAY. The staff implores intimidation and threats to paying customers. This was the most disgusting place I have ever been to. The "manager" Grace (ironic because she was far from it) threatened my boyfriend and I. I have never been treated this poorly in my entire life. We switched rooms 3 times because it reeked of smoke. I have... More

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Cary, NC
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 18 October 2012

The room smelled bad. The shower curtain had mold all over the inside. The steam dripped off the ceiling after taking a shower due to poor ventilation. Toilet would continue running after each flush and you had to continuously jiggle the handle to make it stop. The shower dripped all night long. A dog started barking nonstop at 7am. I... More

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Kamlesh P, Manager at Travel Inn, responded to this review
30 October 2012

Dear pah1st, Thank you for taking the time to share a review with us. I am deeply concerned about the issues you encountered during your stay. Please know that all complaints will be further investigated and appropriate action taken. Could you please provide us with the room number in which you stayed? Regards Kamlesh-GM Americas Best Value Inn and Suites-Charlotte,... More

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Apex, North Carolina
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 July 2012

I was going to explain what our total experience was all about BUT then I thought I should tell you main facts. It was dirty, disgusting and very run down. The walls and doors were filthy and needed some fresh paint. There were finger prints and dirt marks everywhere. The shower was so Dirty and there was so much soap... More

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See 2 more reviews by purplepassion15 for Charlotte
Kamlesh P, Manager at Travel Inn, responded to this review
30 October 2012

Dear purplepassion15, I appreciate the fact that you took the time to share a review with us. I apologize for any issues you encountered with housekeeping. Please know that we have recently hired and trained all new housekeepers. We hope that these improvements will enhance the overall experience. Regards, Kamlesh-GM Americas Best Value Inn and Suites-Charlotte, NC More

Roswell, Georgia, United States
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 June 2012

This place is shabby and poorly maintained. The fresh coat of paint on the outside made it look okay. We reserved a room in advance because of the memorial Day Weekend and the races. We were passing through. The room appeared clean, but sparsely furnished, and very worn around the edges. Big dent in the door. No luggage rack or... More

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Kamlesh P, Manager at Travel Inn, responded to this review
30 October 2012

Dear Go N, Thank you for posting a review with us. I am sorry to hear about the negative experience you had with us. We have recently hired and trained new housekeepers. We hope that these changes will enhance the overall experience. Regards, Kamlesh-GM Americas Best Value Inn and Suites-Charlotte, NC More

New York City, New York
1 review
4 of 5 stars Reviewed 21 January 2012

We stayed here for 3 days,we really enjoyed the stay.the staff was very friendly and were very helpfull.the rooms were nice and clean.my kids and wife really enjoyed the stay.the service was excellent.we felt very safe at the motel.after reading other reveiws i felt a great transformation happened at this place.

Was this review helpful? Yes
Kamlesh P, Manager at Travel Inn, responded to this review
30 October 2012

Dear kevinj60763, I am pleased to know that you enjoyed your stay with us. We hope that you stay with us again or at another one of our Americas Best Value Inns in the future. Regards, Kamlesh-GM Americas Best Value Inn and Suites-Charlotte, NC More

Charleston, WV
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 19 March 2008

The Hotel changed owners since the first time I stayed. It is in a A bad part of town with drug activity. They tried to change our rates to a higher rate than we reserved it for over the phone. They threatened to call the police on us because we were 15 minutes late checking out. Rude and nasty. I've... More

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KNOXVILLE
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 24 October 2007

Don't stay here! Wouldn't honor price quoted on companies Web Site on race weekend. Area and employees scary. Decided to drive 3 hours after the race to Columbia, SC for a room rather than stay here!!!!!!! Now I know why they had rooms available on race weekend!!

Was this review helpful? Yes 1
St Helens, United Kingdom
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 7 November 2006

Looked a bit shabby by day, but room was small and clean but dingy. Checked in at 4pm in daylight, but by 8pm we were afraid because there were a lot of people hanging outside their rooms. It looked like a hotel where people live, not just stay overnight. Some people had like 4 dogs, kids were playing ball in... More

Was this review helpful? Yes 2
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Additional Information about Travel Inn

Address: 5115 Reagan Drive, Charlotte, NC 28206 (Formerly Americas Best Value Inn)
Region: United States > North Carolina > Charlotte
Amenities:
Business Centre Free High-Speed Internet Free Parking Pets Allowed Suites Wheelchair access
Hotel Style:
Ranked #150 of 166 hotels in Charlotte
Price range (per night): 47 AUD - 57 AUD
Official Description (provided by the hotel):
The Americas Best Value Inn in Charlotte, North Carolina, is conveniently located close to downtown. Our charming two story facility offers 101 spacious guest rooms, Our facility is close to many fine restaurants, businesses, and local landmarks. All our guest rooms are furnished with complimentary internet access, cable TV with HBO, complimentary local calls, and wakeup service. We also have fax and copier facility on-site. Our front desk is staffed 24 hours to better serve your needs. Come in and check out the friendly hospitality and the clean rooms we provide our guests. Whether you are in the area for business or pleasure, you will enjoy your stay with us. ... more   less 
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Travel Inn
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