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Holiday Inn Airport Charlotte Hotel

3.0 of 5
2707 Little Rock Road, Charlotte, NC 28214
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Holiday Inn Airport Charlotte Hotel
Ranked #118 of 169 hotels in Charlotte
2.5 of 5 stars 64 Reviews
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64 reviews from our community

    Trip type
Traveller rating
    4
    13
    18
    11
    18
Date Rating
Chicago, IL
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 24 May 2012 NEW

Had to stay here during a storm when all flights were canceled and rooms were sparse. I left my shoes on because of the worn, dirty looking condition of the carpet. The pillows smelled of greasy head and the overall condition of the room was somewhere between poor and beat to heck. Any port in a storm applies to this... More

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Hartford, Connecticut
1 review
4 of 5 stars Reviewed 13 May 2012

For my first trip ever to the south I was thuroughly impressed, we were very tired and the lady @ the front desk was a southern sweetheart. I think her name was Lannette. Sorry if I forgot it was a few weeks ago we we drove down from Hartford Ct to pick up a young lady finishing her sophmore year... More

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Bedford NH
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 19 April 2012

We stayed here overnight on April 10, 2012 to be close to the airport for an early morning flight. I see there have been several complaints about smoking and unclean rooms, but we had a very good experience. The rooms were very clean and the beds comfortable. Front desk staff demeanor could be improved upon. As we were very tired... More

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Statesville, North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 10 April 2012
1
person found this review helpful

Hadn't stayed here since 2002 and was disappointed to see the need for some room renovating. Smokers get the top floor at this hotel (WISH IT HAD BEEN SMOKE FREE) so we ended up in Rm. 208. The t.v. was an old one; NO flat screen here. WiFi free but seemed slow to us. Bathroom was TINY and needed gutting.... More

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IHGCare, Guest Relations Manager at Holiday Inn Airport Charlotte Hotel, responded to this review
22 May 2012

Dear OBXJewel, Thank you for submitting your review of our hotel. It is unfortunate that you were not satisfied with your stay, and we apologize you were not happy with the condition of the hotel. Our hotel is very proud of its level of service, cleanliness and quality of its product. The feedback we receive from our valued guests, like... More

Petersburg
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 15 March 2012
2
people found this review helpful

I appreciate the convienence of the location in proximity to the airport, however, that does not outweigh the fact that when I checked in there was a dirty washcloth on the curtain rod in the bathroom. I was staying for 4 days so I thought I would see if the cleaning people would catch it. It was there all 4... More

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IHGCare, Guest Relations Manager at Holiday Inn Airport Charlotte Hotel, responded to this review
8 April 2012

David W, First of all, thank you very much for your recent stay. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring... More

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kingston, jamaica
Senior Contributor
30 reviews 30 reviews
Reviews in 14 cities Reviews in 14 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

I was staying there for a seminar and was a bit put out to realize that it would be a Holiday Inn since I am not a fan of the brand. Nonetheless I tried to go there with an open mind and was actually quite pleased until the last couple of days of the six night stay. Good points first... More

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See 4 more reviews by Jamaicanyardie for Charlotte
Trinity, North Carolina, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 12 January 2012
2
people found this review helpful

Was checked in a smoking roon told non smoking, when got to room so smokey I needed a hazmat team, room old, ac/heat noisey, old and dirty. Manager had room sprayed down to reduce smoke.... promised a uograde the next day since hotel was booked solid, Next door was told they were out of suite upgrades but gave me a... More

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Apollo Beach, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 12 January 2012

Hotel getting dated. Business Room is way out of touch. the computer must be ancient, it does not have adobe on it and other than checking in and printing a boarding pass all you can do is surf the net if you have hours to kill. (computer is a snail) The TV in my room had more snow on it... More

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Knoxville, Tennessee
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 9 December 2011

I stay here several times a year on business and the staff has always been the best. They appreciate their customers and always make you feel welcome.

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UK
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 30 October 2011
1
person found this review helpful

When they say it's an airport hotel, they mean it! The planes skim the roof of the building, so if you're on the top floor, use earplugs. Fortunately, we had an Exec Rm on the ground floor and were saved from the noise. Also I think these rooms are in better condition than some of the others. Some of the... More

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Steve Mitchell, General Manager at Holiday Inn Airport Charlotte Hotel, responded to this review
7 December 2011

Thank you for your recent feedback and I apologize if you did not receive a warm and friendly greeting when you arrived. It is the goal of each associate to exceed the expectations of every guest. I'm sorry that we did not accomplish that goal in your case. I have shared your comments with the Front Desk staff and made... More

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Additional Information about Holiday Inn Airport Charlotte Hotel

  • Charlotte Holiday Inn
  • Holiday Inn Charlotte
Address: 2707 Little Rock Road, Charlotte, NC 28214
Price range (per night):* 126 AUD - 183 AUD

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Holiday Inn Airport Charlotte Hotel
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