33 reviews
My fiance and I stayed here for New Years eve and it was quiet during the day until it hit about 7:30pm, stuff starting getting a little crazy. I've been staying here for years for New Years eve just to get away and I guess this has turned into the cheap ghetto place to stay for a night since the...
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We appreciate your response and I want to first apologize for the inconveniences you experienced during your stay. I have addressed your comments with my staff and we are working diligently to ensure that this never occurs again. We take complaints like this very seriously. Again I can assure you this will be addressed with all of our staff. We...
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While in the middle of relocating for my job I stayed here. While I wasn't overly impressed with the cleaning staff I cant say enough about Ashley that works the front desk. My company dropped the ball on extending my reservation for another week. Ashley went above and beyond her job for me. She talked to server people within my...
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Dear Guest,
Thank you for your recent comments regarding your stay with us. I am happy to hear that Ashley and Shaughn were able to provide excellent service to you and that our employees made sure your stay was pleasant. I’m sorry to hear your housekeeping experience wasn’t as great. Please accept my sincerest apologies in that regard as well...
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i travel 11 months out of the year and do a lot of last min stays and this hotel was more than i expected the room was clean comfortable bed internet was not the best it booted me off while i was trying to transfer files but beside that it was an enjoyable stay and i would stay there again
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Thank you so very much for choosing Sun Suites Charlotte for your travel needs! We diligently strive daily to provide a neat, clean, and economical "home away from home" for our guests. It is very rewarding to hear such positive feedback and, again, would like to thank you. We look forward to serving you in the future.
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I was traveling thru Charlotte and had to stop for the night. I picked this Sun Suites hotel due to the brightly lit parking lot. When I entered the office I saw the gentleman was peparing to leave but he stopped and checked me in anyway. Security showed me to my room and I was surprised to find a room...
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Dear Guest,
I am so very pleased that we were able to serve your hotel needs at such a critical time. I understand how stressful travelling can be and having a clean, affordable place to stay while on the road definitely helps. We strive to keep a certain standard and really appreciate hearing such great, positive feedback. Thank you again....
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Where do i begin with this horrible no good worthless excuse for a hotel!!! Dirty rooms mold in the bathtub constant leaky bathtub faucet, no cookware even though they say they provide, no daily housekeeping no fresh towels. We had four people in our room and only two towels and washclothes!! When we called to get more they said they...
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Rented a room and the problems started immediately. Cop cars in the parking lot right after check in... all day long there was kids running and screaming in hallway, at 9pm the drunks started fighting. So ar.ound midnight it sounded like a riot so the so called guard yelled for everyone to get the f**k in their rooms, now at...
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My husband & i tent camp, shop at Walmart, like BBQ, live in mixed neighborhood, etc., What i'm trying to say is that we're not picky people, but this hotel (if you can call it that) fell beyond even our expectations. Hotel lobbies are more elaborate than the rooms. This lobby had a small counter 1 or 2 chairs in...
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I have stayed at SS several times. My husband goes out of town and I refuse to stay home overnight by myself. There is a security guard there and it's quiet. I feel safe there and plan on staying next time husband goes out of town.
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I can't remember how I found Sun Suites Charlotte (online somehow), but I booked online a few days out. It was nothing fancy but my room was clean, my bed was comfortable, and was very impressed with the cable channel offerings. I know that's an odd thing to point out, but hey, I like my TV at night. Kitchenette was...
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The manager Ashley was very helpful. There was night watchman. It was clean.
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9 Reviews
