We stay at Marriott properties almost exclusively and have stayed in Springhill Suites on many occasions. We were shocked at the quality of this hotel. The rooms seemed much smaller than usual, quite plain, and the decor looked old. Something used to clean the room had a very strong odor and my pajamas smelled so strongly of it by the... More

I spent a night at the SpringHill Suites near the Charlotte airport for business. I was traveling with a colleague and we commented to each other prior to check-in, "we've never had a bad experience at a SpringHill Suites." We should have saved that statement until after staying at this hotel. First, the positive - service - from the guy... More

We were only in Charlotte one night and needed to be near a certain location, so we selected The Springhill Suites at the airport, for location, price and the reviews we had read on Trip Advisor. I am a Marriott Rewards member and was acknowledged as such upon arrival, which was nice, as a lot of hotels don't bother noting... More

Clean hotel, close to airport and highway, beds are comfortable basic hotel but great staff. I stayed for 3 nights for a business meeting. From the shuttle driver to the desk people, housekeeping staff, each employee I came in contact with went out of thier way to greet you and accomodate. I would recommend this hotel highly.

Found the staff friendly, but small lobby. Hotel was fairly clean, but rooms were dated and cheaply done, tub leaked and dripping was impacting bathroom wallpaper and drywall. I reported it but nobody ever responded over the 5 days I was there. Bed was good, not great.. Found the air conditioner very noisy and went on-and-off almost every 5 minutes.... More

Front Desk was very friendly upon arrival. They were quite busy, yet the staff did a great job making us feel welcome. This Springhill provides courteous service and was clean. Rooms are the standard Springhill layout, but spacious. Great for a quick stop over and I'd certainly stay again.

I was pleasantly surprised on a recent trip to Charlotte. As a Marriott Gold Elite member I stay in a lot of Marriott hotels, but the SpringHill in Charlotte was one of the best I have been to. The staff is FRIENDLY, helpful and fun. Not only was the room VERY big for the price, the staff had me laughing... More

I was nervous pulling up as the property next to the hotel is the "Daisy Dooks" gentleman's club but was pleasantly surprised after walking in. The hotel clerk was very nice and engaging. Welcomed me back for being a rewards member and told me about the free breakfast in the morning. The workout room was up to date (as far... More

This hotel is consistent worth other Springhill Suites. My room was clean, quiet, smelled good, and comfortable. The internet was free and lightning fast. There was a free hot breakfast which was nice because of the California navel oranges. The TV had a great channel selection! Hook ups for RCA and monster jacks. Microwave and mini fridge as well as... More