The location, staff and rooms are a huge plus. The breakfast was ok did not fit well with quality of the hotel, however it did save money. I experienced one issue the last night there about a noise complaint but I figured they had the incorrect room. However, I made sure to address it on the comment card.

Not bad for the price but the rooms on the street side of the hotel are very noisy. You can expect to hear traffic all night. Good exercise equipment, decent breakfast, friendly staff. Get a room on the parking lot side.

Stayed two nights here while attending a business meeting. The front desk staff was the very best aspect of this hotel; they were superlative. They could not have been more gracious, welcoming or professional. One of the best front desk crews I’ve ever encountered. I really wasn’t sure if this hotel was relatively new construction or just extensively remodeled. The... More

Very nice stay for three days of business. Room was just redone, very helpful staff. Only downside was exercise room is still under renovation but free workout at local gym.

I read the reviews on this place, but wanted to try for myself. We were in Charlotte for a Cheerleading Competition. When we checked in we noticed how clean the place was and how friendly the front desk clerk was. They are currently remodeling and we were given a room that had been remodled. The room was very nice, it... More

Our experience with this property was just fine. The 3 of us are 6 feet and over so it was nice to have 3 separate beds (2 beds and a pull out). I would agree with other reviewers that the hotel needs to start updating (carpet, etc.). Also, the design of the room is a bit quirky (with the TV... More

My family and I stayed here for the Mid-Atlantic Music Conference October 6th-October 8th, 2011. The room was a nice size but was a bit dated and was not as tidy as I would have liked. The staff seemed friendly and accomodating during our stay. Overall it was just a o.k. hotel.....nothing spectactular.

My actual grade for the property is 3.5. There is nothing wrong with the property other than it has some age. The property needs to be updated and the rooms need a facelift. The rooms are the original layout of SpringHill Suites which are OK. My room was clean and the staff was polite. The benefits of the property are... More

I do a lot of research before booking a hotel for my family to stay at and must say I was disappointed in this stay. While the room layout was very functional for families with children; I loved the seperate sitting, wet bar area, I was very concerned with the general cleanliness of the room. The carpet was filthy, I... More