Stayed overnight at the Omni for business and was completely impressed with the entire visit. Everyone was extremely friendly and upbeat (from the valet to the front desk)- genuinely- not that fake kind of nice either. Room was clean, quite, and with an updated decor. Beds were those incredibly cosy ones which are difficult to leave and make you want... More

Good location within walking distance of several good restaurants. The staff was very helpful and courteous. However, our room needed a major overhaul. The room had a musty smell; carpeting was torn and stained; furnishings were cheap, worn and outdated; tiles in bath/shower were moldy; draperies didn't close completely.

We had the best stay at the omni! This hotel is located right in the center of anything and everything in downtown Charlotte. Our room was big and comfy and clean! The window spanned the entire one side of the room with great views! If I had to pick one negative..it would be that they don't have free wifi. After... More

The Omni Charlotte is in the exact center of the city and across the street from the performing arts center as well as several good restaurants. The quality of the hotel is below standard for this chain, however, with solid wood slabs for doors (with some cracking of the surfaces), small bathrooms, and so-so furnishings. For one night on the... More

The staff and service at the property coupled with the excellent location make it a great stay. I was there recently on a business trip and unfortunately came down with food poising. Not only did the staff (Blair) go out of their way to get me some necessities from the nearby CVS, there was a message on my phone the... More

I stayed at the Omni Charlotte for four nights last week. I enjoyed it so much that it's difficult to know where to begin! Check-in was very fast and easy. The rep at the front desk was very informative and professional, answered all of my questions in a polite and efficient manner, and was also kind enough to show me... More

The room was large, very comfortable bed, and best of all...quiet (even though the hotel seemed full). The staff was friendly and responsive from the parking, check-in, front desk and room service. Lovely view and perfect location to explore downtown Charlotte.

I'm staying at the Omni Charlotte this evening for the first time. The Omni is centrally-located in downtown Charlotte, near many restaurants and other activities. If you enjoy walking the downtown area, you can't do much better than the Omni. The front desk staff gets high marks for courtesy and efficiency. The rooms are another matter, they are dated and... More

This was a great place to stay. There is free wi-fi and the rooms are beautifully decorated and the bed is very comfortable. The staff was great from check-in to the turn down service. The turn down service was unexpected and very nice. After attending a conference during the day, I returned to have a snack of fancy crackers and... More