Booked this one instead of the Marriott City Center in Charlotte. Should have went to the other. Half of front desk staff were very friendly. The other acted like she was being bothered by people checking in, asking how to self park, where the elevator for the parking garage was located etc. Granted this is a Courtyard and not supposed... More

This is a nice hotel. It's clean, relatively up to date, and in the heart of downtown Charlotte. We were there for the weekend and never had to use the car. The rooms are a bit small and we found customer service to be a bit lacking. Although the front desk associates were courteous and helpful, there was allways a... More

Once again, the Marriott came through for us! My husband and I stayed at this location because we wanted to be near Amos' Southend for a concert. The service was excellent...the lady at the front desk called a cab for us which was very helpful! The room was clean, updated and comfortable. We will definitely be back again.

First off, the Marriott staff was very nice. Almost always are. Been a Marriott Rewards member since 1995. Lobby is very nicely updated. Staff was very helpful and appreciative for us staying. But that does not hide the fact that the bed was very uncomfortable. My wife thought she may develop curvature of the spine after one night. We seriously... More

My girlfriend and I visited Charlotte for a weekend in November '11, and we had a great time exploring the city. Not only is the Epicenter within walking distance, but there are several restaurants/bars nearby. The room is classy with an extremely comfortable bed (make sure you request extra feather pillows). With the hotel situation on Tryon, the building is... More

I loved that the hotel was in a very convenient downtown area!! Everything was very clean and in order. My only complaint is a minor one. The coffee maker in my room was broken and not able to brew coffee. Considering I had early morning meetings, this was a real inconvenience to me and of course I didn't know until... More

We stayed here for business and we were very happy with the hotel overall. The room was spacious, the staff was helpful and pleasant and there was a small cafe downstairs that served Starbucks. It is also very conveniently located to convention center and many restaurants and bars downtown. These are very important details when you are in a conference... More

The hotel is not of the Courtyard quality we were expecting. The air circulation in the lobby and hallways was very poor. The smell morning, noon and night was of old fried food (old grease), like you would get in a Waffle House that hadn't been cleaned in a while. While the decor was nice in the lobby and the... More

I recently stayed a week in Uptown Charlotte (which is wonderful!) for work and stayed at the Courtyard. I've stayed in many Courtyard Hotels before but never have I felt the need to write a review about one, until now. The staff was simply outstanding from the time I walked in to the time I left and it wasn't just... More