We usually stay at this hotel when in charlotte because it is convenient and well situated near South Park Mall and a nice variety of restaurants. The suites are spacious and the staff is friendly and helpful. However, they have been/are going through a renovation and the renovation has not resulted in a much improved facility so far. We have... More

After my recent stay at the Doubletree Southpark, I noticed an unauthorized charge for $695.00 on my credit card. I immediately contacted the Doubletree, the response I got was unacceptable. Although I attempted to explain to the Finance Dept. that 1) the credit card was over 600 miles away in another state, and 2) I did not stay or check... More

My family recently stayed one night at this hotel. I chose this specific hotel based on location and price. Little did I know wi-fi in the rooms was an additional $10 per night in the room and not even a complimentary continental breakfast was offered. Our room was on the second floor and the hallway was under renovation as they... More

My two sisters (one from California and the other from New York State) flew to Charlotte for four nights in March and we stayed at the Doubletree near Southpark Mall. The hotel was clean, people friendly and it added to our having a wonderful time. The breakfast buffet and menu service was good along with the service. The staff could... More

I had a slight reservation regarding staying here given some of the recent reviews on this property. However, I opted to stay here after two rather annoying incidents at the Marriott right across the street (BTW, strike three on the Marriott as I went over there to meet with a coworker who is a Marriott slave - only to find... More

We took a last minute vacation up to Charlotte Presidents' Day weekend, and were thoroughly impressed with the service and quality of our stay at the Double Tree in South Park. Although they are currently going through renovations, my wife and I barely noticed. We really liked the new room designs as well. The front desk was attentive to our... More

I've stayed here on business before and really liked the location and the nice comfortable dining room for breakfast. My wife and I are here for a week house hunting for our move to Charlotte. We were given one of the newly renovated suites. It was comfortable and well appointed. Again, breakfast was really good with omletts, waffles and pancakes... More

We needed a place for one night. It was very clean and the rooms were spacious. I spoke with Madelyn and she was very nice and professional. I had requested a lake view with a balcony because I saw photos on line. That is what I got! Glad it was available. Everyone was pleasant and we really enjoyed our stay.... More

I needed a getaway weekend--peace, quiet, time to read and sleep and rest. A friend in Columbia SC suggested I try Doubletree Guest Suites Charlotte/South Park, and I'm so glad I did. When your first experience at the front desk is a warm welcome and an equally warm cookie, you know you've chosen a home away from home. If what... More