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Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd.

2.5 of 5
8405 Pineville-Matthews Road, Charlotte, NC 28226 (Formerly Extended Stay Deluxe Charlotte/Pineville)
Hotel amenities
Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd.
Ranked #59 of 166 hotels in Charlotte
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24 reviews from our community

    Trip type
Traveller rating
    11
    6
    1
    3
    3
Date Rating
Purchase, New York
1 review
3 of 5 stars Reviewed 18 April 2013

Location is ok, price is ok. The room was ok, not impressed with a bloodstain on the sheet and the limited amount of cleaning service to your room w/ limited towels, washcloths, etc..and your staying there for several days... I will not stay at this hotel again!!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd., responded to this review
23 April 2013

Audra - Thank you for choosing to stay at our hotel and for taking the time to provide feedback about your stay. We value your comments so we can continue to improve the service we offer. I am happy to read that you enjoyed the location of our hotel and that your room was okay; however, I am sadded to... More

Roanoke, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 March 2013

If you want to hear good morning, good afternoon and good evening from a nice and friendly staff, you need to stay here. Clean rooms with full kichen amenity like the comforts of being home. This hotel is the one. I highly recommend this hotel for family, business, and for pleasure. Excellent location. The staff made you feel welcome and... More

Was this review helpful? Yes 1
Winchendon, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 March 2013

Stayed at this Hotel the other night...After checking three other hotels for a vacancy as I was a walk-in I came to this one as my last shot for this exit of I-485. Well they had a vacancy and the King Room was under $100.00 including the taxes. I'm so glad I did, with the full kitchen amenity and full... More

Was this review helpful? Yes 1
Glenmoore, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 February 2013

I just completed an 18 month stay at this hotel for a work assignment and would recommend this hotel for anyone staying in the area. Great hotel for the price. Pros: 1) Great staff. They great you with a welcome home every day and make you feel like family. Over the 18 months I met many members of the staff... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 13 February 2013 via mobile

Great rooms clean hotel great customer service. It feels like home away from home. It's close to the highway also there are many things to do in the area as well. The staff will help you with whatever you need. I would stay here again if I come to visit.

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new york
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 30 December 2012

Stayed here for work/travel purposes....I am normally not a fan of Extended Stay, based on my other reviews. This hotel is the deluxe version a BIG difference. Light breakfast serve daily, IE snacks etc. not a fan of the recycled fruits and coffee. Who cares, there is a Dunkin Donuts across the street and plenty other place to dine/eat. Vey... More

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Manager_11525, General Manager at Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd., responded to this review
14 January 2013

It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. I am sorry that the breakfast did not meet your expectations; however, I extremely happy to hear that you enjoyed your stay overall! It would, of course, be... More

Bristol, Virginia
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 11 December 2012

I had the opportunity to stay here while recently visiting family in Charlotte. I was very impressed by the professionalism of the staff and the cleanliness of the facitly. This hotel is also pet friendly, and this was the first time my maltese traveled with me to Charlotte. It is my understanding that all the pet rooms were on the... More

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See 2 more reviews by BMBF-3 for Charlotte
Manager_11525, General Manager at Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd., responded to this review
17 December 2012

Thank you for taking the time to write such wonderful things about your experience. I'm glad that your maltese enjoyed the stay too! We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do... More

Salisbury, North Carolina
2 reviews
5 of 5 stars Reviewed 11 December 2012

I have stayed at this hotel a number of times recently. I am amazed at the value I receive and the consistent friendly service of the staff. Not only will I continue to seek out this property, but I will also look at Extended Stay when I travel to other cities.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd., responded to this review
17 December 2012

Terry - Thank you so very much for your nice review about our hotel. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. We are so happy to hear that we continuously meet your expectations, and because of that, you will return for more visits to us... More

raleigh
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 19 September 2012

This Extended Stay America is clean and recently updated. The staff is pleasant. This is a great choice for an individual/couple staying for a few weeks or for a family with children. The kitchen has a refrigerator, microwave, and small stove. The living area is roomy and has a pull out couch. The bedroom is large. One nice feature are... More

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Jamie B, Manager at Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd., responded to this review
31 October 2012

"I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to... More

Rock Hill, South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 30 August 2012

I must say this was a good experience overall. Whenever I had an issue the manager and his staff would always fix it. I was at this extended stay for 30 days and I met some amazing people while I was there. It was like being home. Thanks everyone!

Was this review helpful? Yes
Jamie B, Manager at Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd., responded to this review
31 October 2012

"I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to... More

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Additional Information about Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd.

Also Known As:
Extended Stay Charlotte
Charlotte Extended Stay
Address: 8405 Pineville-Matthews Road, Charlotte, NC 28226 (Formerly Extended Stay Deluxe Charlotte/Pineville)
Region: United States > North Carolina > Charlotte
Amenities:
Fitness Centre Free Breakfast Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#54 Business Hotels in Charlotte
Price range (per night): 115 AUD - 136 AUD
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd.
See lowest price for your stay* (from our partners)
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