fleas in the room and the management did not seem concerned about situation and refused to give a refund they offered another room but fleas can travel from room to room
We are sorry that you weren't happy with your room. However, I don't know how you can say we (the management) weren't worried about it. We immediately went up to the room to inspect it. We offered to upgrade you to a new room, which you refused. There is a sign in our office where you checked in stating that...
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had a great time, was there for a beach wedding. and was there in july. this is a Family Friendly place, has been remodeled too. the manager's Darrell and Tammy are so helpful and the nices people you would ever want to meet ! will come back time after time !!
Stayed for a couple of nights in July and was not impressed. The room had a stale cigarette smell, the carpet was sticky and the lounge chair grimy. We also had a cockroach in the room. The lock and framework to the door of the room has been broken at some point and made you feel slightly unsafe as it...
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My family and I stayed @ Russo's and we were fully satisfied with our extended stay there. Managers, Mike and Jean were excellent and provided such a good atmosphere for our family to stay and feel welcome. The room was Pristine! Before trying there I'd went to a few other places on the island checking rates and what not. Just...
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