I booked on line however there was no place to make a room request. When we arrived about 5:45 p.m. to check in there was no one around. We waited several minutes. I thought about calling the front desk to get someone to come to the desk. We were checked in quickly but were not given the option of selecting... More

This hotel is fast becoming my favorite. The reservation staff is always friendly and eager to be helpful. Always call to be sure the room is up to snuff. My kids love the fresh cookies; I like having the mini fridge, microwave and free wifi.

We booked online through the Club Carlson website. We did make some special requests in our reservation. We requested a room on the back side (parking lot side) of the hotel because there is basically a 6 lane highway just feet from the front of the hotel. We learned that lesson after our first stay in this hotel in October... More

Our family of four, consisting of two teens stayed here in Jan 2012 for a long weekend getaway. It snowed every day! The rooms, pool area, dining area, lobby was very clean. The staff were very friendly. The hotel sits on a hill overlooking one of the major thoroughfares. There is a marvelous Lowes Foods across the street along with... More

Very good hotel which is ideally located in Boone, NC. Huge, spacious rooms which are kept very clean. Eager, friendly, and efficient management. Free, freshly baked cookies on arrival and check-out, and, they have a library with books on loan, too! I'm kind of a hotel snob, but I must say, I'd definitely come back here. Note: fire alarm went... More

We stayed at Country Inn and Suites one night so that we would already be in the mountains the next morning so we could hit the slopes early instead of driving up the day of. First customer friendly experience was the day before we checked-in they called to confirm the reservation and check if we had any questions (which we... More

Stayed here for parent orientation at ASU. Rooms were nice! Good price. The staff were extremely nice!!!!! Had difficulty with our TV remote and the maintenance fellow was very helpful. Breakfast was good. Better than lots of ones we had in other higher priced motels. Would recommend to friends.

We visited in Fall, 2011 to look at the foliage and take a nice break from work. It is convenient to Boone and Jefferson, two of our points of interest. It is not a quiet location, but there was a lot of traffic for ASU's homecoming (we were lucky to get a room at all), plus ongoing construction, and a... More

I recently stayed at this hotel, and it was nice. The "suites" cost more than the regular rooms, so I expected an upgrade but was disappointed. The room had a small "sitting" room with a tv, standard mini fridge and a microwave. I guess I expected more of a kitchen in a suite for the price so I was somewhat... More