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Staybridge Suites Buffalo/West Seneca

3.0 of 5
164 Slade Ave, West Seneca, NY 14224
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Staybridge Suites Buffalo/West Seneca
Ranked #2 of 3 hotels in West Seneca
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63 reviews from our community

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    17
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Date Rating
Springdale, Arkansas
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 of 5 stars Reviewed 17 May 2013 NEW

We had a group doing extended work in the area and we stayed at this location. The hotel was very acomodating and went above and beyond to enhance our folks experience during their stay. Its clean, food is good, staff is friendly, what else can I say. If we had to do it all over again - this is where... More

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Cicero, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 May 2013

My wife and I had been trying to get away for even one night. We finally we able to plan it and wound up at Staybridge Suites in West Seneca. I had emailed the manager of the hotel the morning of our arrival to ask if they could get a dozen roses for me in the room just to surprise... More

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Mukwonago, Wisconsin
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 26 April 2013

We were planning a vacation to Niagara Falls. I found a deal online and boy was I sceptical. For less than $150 a night, I found accomodations for a family of 6 that were absolutely spectacular. The two bedroom suite was large and comfortable, complete with all of the amenities that one could ask for. The staff was helpful and... More

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KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review
27 April 2013

Thank you for staying at Staybridge Suites Buffalo South and sharing your experience on TripAdvisor. We value your opinion and appreciate the compliments regarding our quality, service and value. I will be sure to share your comments with our entire team. Thanks again and I look forward to seeing you on your next visit. Sincerely, Kevin Verrall Vice President &... More

Erie, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 25 April 2013

Stayed @ Candlewood Suites last night in W.Sececa NY. NEVER again! A pipe burst and water was shut off. OK it happens. Staff did NOTHING to inform guests. When I asked why the front desk got belligerent. NOT OK. Then hard nerve to charge full price for room. EPIC FAIL. Tuning in Priorty Club card and going to Marriott..... You... More

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KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review
26 April 2013

I sincerely apologize for the main water pipe that we had break at 6am on April 25. In addition we are reviewing how we could have better communicated the issue to our guests so that they could have made alternate plans for showering etc. We did make arrangements for you and all of our guests to walk across the parking... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 9 April 2013 via mobile

Well booked a 2 bdr suite for one night last week. Check in went smooth upon entering our room I always check the room out for cleanliness. In the room with the one king bed in between the nightstand and bed was clearly visible that someone spilled something it was all over the bed skirt and on the floor. Did... More

Was this review helpful? Yes 1
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review
11 April 2013

I want to extend our apologies on behalf of myself and our team. There is no excuse for the experience that you had while staying with us and I accept full responsibility. We took immediate corrective action and we can only attempt to make up for our shortcomings by learning from them. I apologize that we ruined your weekend getaway.... More

Rochester
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 March 2013

I stay here a lot for business. Staff are friendly and helpful. Rooms are clean and the suite is very homelike. Food is decent. You can't beat a hotel that has something ready for dinner with a beer or glass of wine. Breakfast has excellent choices healthy, hot or cold. Great hotel, very comfortable.

Was this review helpful? Yes 1
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review
25 March 2013

Thank you for staying with us at the Staybridge Sutes Buffalo South. I sincerely appreciate your business and taking the time to share your experience on the World's Largest Travel Review Site, Tripadvisor. The best compliment to receive is the endorsement of our guests. I will be sure to share your review with our entire team. I hope to see... More

Hamilton
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 21 March 2013

At the last minute on a Friday evening my wife and I decided to just hop in the car and get away for an overnight break. Not many hotels had openings and we just happened across the Staybridge Suites in West Seneca. The reviews seemed positive and we booked it ($129). And so glad we did! The reception area is... More

Was this review helpful? Yes 1
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review
25 March 2013

Thank you for choosing to stay at the Staybridge Suites Buffalo South and share your experience on the worlds largest travel site, TripAdvisor. Your review and endorsement is the best type of advertising we can receive so I just fired our advertising agency. I am kidding of course, although your review does make us all feel like we are on... More

Miami
Top Contributor
75 reviews 75 reviews
43 hotel reviews
Reviews in 49 cities Reviews in 49 cities
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 19 March 2013

We stay here each time we come to Hamburg to visit our Grandkids as it's warm, convenient, welcoming and suits all of needs - we love the welcoming log fire when we come in from the snow! Sarah Bishop (Front Desk Supervisor) and her team are always delightful and always welcome us back with a smile and friendly greeting. As... More

Was this review helpful? Yes 1
See 2 more reviews by mwooduk for West Seneca
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review
25 March 2013

Thank you for your kind words about our Staybridge Suites Buffalo South, our team and myself. Your review made our entire team feel special and we are glad that we are able to make your stay memorable time and again. Thank you for your continued confidence in our product, people and overall hospitality. We value your business and your feedback.... More

sosijp
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 February 2013

We arrived much earlier than expected and decided to just hang out until it was time for check in. Sarah Bishop (front desk supervisor) was working at that time. She was so gracious and courteous. She went above and beyond all of our expectations. We were able to have breakfast and relax in the lounge area watching a little TV.... More

Was this review helpful? Yes 1
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review
2 March 2013

Thank you for staying at the Staybridge Suites Buffalo South and posting such kind words regarding your stay experience on the world’s largest travel site TripAdvisor. The best compliment we can receive is the endorsement from our past guests along with their commitment to stay with us again.. I will be sure to share your comments with Sarah and our... More

White Lake, Michigan
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 27 February 2013

This hotel is very clean and the staff is friendly and helpful. Laundry is free, they have a light dinner Tuesday - Thursday and a nice breakfast everyday. Rooms and beds are very comfortable. I spend a lot of time in Buffalo and this is by far my favorite hotel in the area.

Was this review helpful? Yes
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review
2 March 2013

Dear Mr. Grabow Thank for staying at the Staybridge Suites Buffalo South. We value your continued commitment to our hotel and I do hope that you are enjoying all of the benefits of your Priority Club status. Our hotel is the ideal choice for people doing business in Buffalo as our location makes us central to everywhere. As you are... More

 
 
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Additional Information about Staybridge Suites Buffalo/West Seneca

Also Known As:
Staybridge Suites Buffalo/West Seneca Hotel West Seneca
Staybridge Suites Buffalo/West Seneca Hotel
Address: 164 Slade Ave, West Seneca, NY 14224
Phone Number:
Region: United States > New York > West Seneca
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in West Seneca
Price range (per night): $174 - $274
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Staybridge Suites your extended stay hotel is located in the heart of West Seneca NY, minutes from Buffalo, Orchard Park and the East Aurora. Our all suite hotel is also within miles of many of Western New York s most desirable attractions including Niagara Falls, Casino Niagara, Walden Gallaria Mall, McKinley Mall, Ralph Wilson Stadium (Home of the Buffalo Bills), HSBC Arena (Home of the Buffalo Sabres),The Buffalo Convention Center, University of Buffalo, Buffalo-Niagara International Airport and the Downtown Buffalo entertainment district. Our location is ideal for conducting business with General Motors, Ford, Rich's Products, General Mills, New Era Cap, Geico Insurance, General Electric, Dunlop, United Healthcare, Mercy Hospital, VA Hospital, Roswell Park Cancer Institute,HSBC Bank, Fisher Price, Sorrento, Curbell, Enidine, Gaymar & Motorola At Staybridge Suites you can expect your stay will feature a superior upscale studio, one bedroom or two bedroom suite including fully equipped kitchens and free high speed Internet. Amenities include complimentary laundry facilities, fitness room, business center, indoor pool, meeting room, community area with fireplace, daily breakfast buffet and a Sundowner evening reception. When visiting Buffalo South we have what you need. Staybridge Suites is your best stay for a week, a month or even a year. ... more   less 
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Staybridge Suites Buffalo/West Seneca
See lowest price for your stay*
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