This staff at this hotel were very friendly and truly wanted to know "how is your room?" The overall hotel-lobby, hall and room were very clean. We had an end room and the room was very large-again super clean. Bed was comfy and it was very quiet...would definitely stay here again!

Picked this hotel for location near Strong Museum and the rate was great. We were welcomed by very nice women at the front desk. There were 4 of us and when I booked the room I didn't pay attention that it was 2 double beds, well they were on the small side of double! The room was very roomy but... More

A business trip took me to this Inn, located in Webster, NY. The Inn is well located, in that it is right off of Rt 104, a major hiway. That said, it is surprisingly quiet being that it is near this hiway. Service is friendly. The room, itself, was "good"...comfortable bed, large enough, etc. The hallway was "worn", and the... More

I stay at Fairfield hotels during business trips across 9 states. I just acquired 2 accounts in New York, and was not familiar with the Fairfield hotels in the area. I want to say, my experience here was fantastic. It has been a long time since I have stayed at a Fairfield where I thought anyone really cared I was... More

Stayed here for the NYSPHSAA Swimming and Diving Championships 2/28-3/1. The hotel was at full capacity with swimmers, parents and coaches. The staff could not have been nicer! One of the most accommodating hotel staffs I have experienced. The breakfast area is small at this hotel but they managed to keep it stocked to full capacity which is no easy... More

We cross-border shop frequently, with the Rochester area being a frequent destination. We usually stay at a related Hotel in Pittsford (20 minutes away) but decided to save a few $$$ by staying in Webster. We were pleasantly pleased. The service was excellent and the staff were very helpful. The entire hotel is well maintained. The breakfast was included and... More

Unfortunately, a hockey team was in town!!!! The hotel itself is relatively new and the room was quite spacious. Plumbing was modern and worked well, wifi was fine, TV had quite a few HD channels but HBO was down!!!! We were told that the hockey team was dispersed throughout the hotel. Our room was part of an adjoining suite so... More

I had been considering some cheaper hotels, but my cousin had pre-booked rooms for a family occasion here. The other place's reviews had scared me... The Fairfield inn was clean - our room, the bathroom, the pool & public areas. It was exceptionally quiet - no outside sounds from the highway & no inside sounds of people in the hallways... More

We found our room to be clean and well kept. The staff was very helpful in moving the bed to fit a wheelchair- done as soon as asked. Have stayed here before and will be going back in the future.