we were only able to stay here two nights before heading home. great place to watch the african sunset. location was easy to get to and within walking distance to a number of local stops. Definitely would recommend this place to anyone looking for a nice place to stay in stone town.

We ended our Kenya Safari by visitig Zanzibar. we only stayed one night at this Hotel .before staying at one of the resorts on the South west coast. One of our bags had been lost on route and although we were delayed somewhat,the Hotel staff were superb in trying to sort out our problems. We just wished we could have... More

I have been to my fair share of hotels around the world but Serena Zanzibar stands out as my most memorable holiday experience! From the moment I stepped in to the time I left, I was treated really well. The architecture is very Swahili and transports to a different world, literally!

So great to be dazzled beyond one's expectations! We were spoiled with a 4 room suite including a tv lounge (the bedroom and bathroom were amazing). The staff are professional and friendly (a good balance) and are always focussed on your total enjoyment. The doormen were helpful, arranged transport, guides etc at a reasonable price. The sea food on the... More

When visiting Stone Town, went to The Serena Hotel to have some tea. I just loved it, the hotel looks great. A great pool with beach view. The tea salon was great with a suvenir shop. Everything very clean and tha staff was great.

I was very disappointed by this hotel, but especially its services. We ordered ice-cream (2 cups for 10000$) and received a milk-shake ie totally melted ice-cream, no reason, no apology, and please don't complain! The coffee shop products are of poor quality, the gift store and the merchandise they have is a disgrace for a 5* hotel, the pool is... More

This old hotel was originally a doctor's residence combined with a telecommunications building on the waterfront of Stonetown. The lights of Dar are visible at night over the channel between Zanzibar and the mainland. The hotel is located on the beach and is beautifully appointed. The restaurant is large and spacious serving breakfast buffet daily and menu meals afterwards. The... More

My wife and I stayed for 3 nights in February 2013. Excellent staff and service. It is a boutique hotel and has very nice rooms furnished in a colonial local style. Their restaurants had the best food that we had in Tanzania . The pool and deck area were excellent, far better than at the beach resort that we went... More

I've been wanting to visit Zanzibar for so many years. I finally made it and this hotel made all the difference with my first experience in beautiful Stone Town. This is a charming and superbly decorated hotel. The nicest and most charming hotel I have ever stayed in. Just wow!! It remains true to its arabic roots - it reminded... More