We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 14 Watertown hotels »

Holiday Inn Express Hotel & Suites Watertown-Thousand Islands

2.5 of 5
1290 Arsenal Street, Watertown, NY 13601
Slideshow
Amenities
Special offer
Save up to 20% when you book early
Ranked #2 of 14 hotels in Watertown
4.5 of 5 stars 85 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

85 reviews from our community

What travellers say about this hotel
  • Desk staff(3)
  • Would definitely stay(3)
  • Very friendly(3)
Traveller rating
    43
    32
    5
    1
    4
Only show reviews for Family (28) | Couples (22) | Business (16)
Date Rating
unitedfarmers
Canada
Reviewer
4 reviews
4 of 5 stars Reviewed 11 February 2012 NEW

Very clean and bright. Rooms are quiet and well-maintained. The free breakfast is quite good, with something for everyone. Very convenient location; close to the mall, and walking distance to some decent restaurants. Most important, it has some of the friendliest hotel staff around. Great for our family when we visit Watertown. More

Was this review helpful? Yes
bensagle
Waterloo, Canada
Top Contributor
132 reviews
33 helpful votes
4 of 5 stars Reviewed 8 February 2012 NEW

Overall a fairly nice Holiday Inn, right off the I-81 and walking distance to a handful of restaurants. Only a few minor points to mention - free upgrade for PC platinum status forgotten, and a moldy banana in the breakfast area. Regardless, still a nice hotel. 7/10 Oh yes, the free soup. I didn't have any, but that is an... More

Was this review helpful? Yes
Charlotte Watertown, General Manager at Holiday Inn Express Hotel & Suites Watertown-Thousand Islands, responded to this review
9 February 2012

Thank you for the kind remarks. We also appreciate your honest remarks about the two points that just were not up to our standards: 1. Yes, you most certainly should have received an upgrade and I apologize for that oversight. 2. There is no excuse for not making sure that the quality of our fruit put out for our guests... More

Evelyn J
Rochester, New York
Contributor
12 reviews
4 helpful votes
5 of 5 stars Reviewed 24 January 2012

We chose this hotel because of the amenities it offered for such a reasonable price! It has an indoor pool and exercise equipment, and offers a continental breakfast daily. Staff was courteous and attentive, and the rooms were clean. We would definitely recommend this hotel to other visitors. More

Was this review helpful? Yes
Anne24
Ottawa
Reviewer
3 reviews
6 helpful votes
5 of 5 stars Reviewed 16 January 2012

Due to a snowstorm we had to stop in Watertown because I 81 was closed to Syracuse.From the moment we walked through the front doors we were greeted by smiling ,pleasant front desk receptionists.Once checked in we were told that there was free soup in the dining area.Our room was spacious, clean and the bed was so comfortable. The next... More

Was this review helpful? Yes
Blksnapper
Toronto, Canada
Contributor
11 reviews
2 helpful votes
5 of 5 stars Reviewed 3 January 2012

We stayed at this hotel for NYE and NYs and have nothing else to say but fantastic. Walking distance to everything. We were upgraded to their Jucuzzi suite oh wow for the price well worth it . More

Was this review helpful? Yes
ldepmom
Cleveland, Ohio
Contributor
13 reviews
6 helpful votes
5 of 5 stars Reviewed 2 January 2012

We stayed here for one night but could have stated for a week. Everything was very pleasant from the minute we checked in to the minute we left. Lots of free parking, clean lobby and very lean rooms. The staff was very friendly and helpful and our children enjoyed the pool very much. The temperature was just right. The hotel... More

Was this review helpful? Yes
GregandDiane
Medusa, New York
Senior Contributor
38 reviews
9 helpful votes
4 of 5 stars Reviewed 28 December 2011

My brother was getting married in Watertown and so our extended family needed a place to spend the weekend. The Holiday Inn Express was a good choice. The rooms were comfy and clean, the breakfast was perfect, and the pool/fitness center/sauna was a hit with the kids and adults alike. While located right off the highway, you cannot hear the... More

Was this review helpful? Yes
ReddOak
Cobourg, Canada
Contributor
11 reviews
24 helpful votes
5 of 5 stars Reviewed 22 December 2011

We make regular trips to see friends in the Syracuse area and always stay here as it is quite close to the border. The staff are very pleasant; the rooms are impeccably clean and the atmosphere is welcoming. There is an excellent selection of food at the breakfast bar from fresh fruit and yoghurt, to bacon, eggs and sausage, to... More

Was this review helpful? Yes
Tommer42
castleton,ca
Reviewer
5 reviews
7 helpful votes
5 of 5 stars Reviewed 8 December 2011

We always stay here when we go shopping in the states , the rooms are very comfortable and clean . You get a free breakfast and on Saturday nights they have movie night with popcorn and drinks . After breakfast the man looking after the main room overed us water and granola bars for our daily excursion which was nice... More

Was this review helpful? Yes
barbara l
Springville, New York
1 review
5 of 5 stars Reviewed 7 December 2011

Twice this pass summer, I used this hotel for unpleasant trips. The first in July and one month later, both for attending funerals of very close and longtime friends. Since it took me 5 hours to get to my destination, I was physically and emotionally tired. I was met with very sincere staff that could not do enough to help... More

Was this review helpful? Yes

Travellers who viewed Holiday Inn Express Hotel & Suites Watertown-Thousand Islands also viewed

Hampton Inn Watertown
4.5 of 5 stars 77 Reviews
Watertown, NY
CHECK RATES! ABS:HotelCheckRates-d674213?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Comfort Inn & Suites
4 of 5 stars 30 Reviews
Watertown, NY
CHECK RATES! ABS:HotelCheckRates-d93858?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hilton Garden Inn Watertown/Thousand Islands
CHECK RATES! ABS:HotelCheckRates-d2346082?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 14 hotels in Watertown, ranked by popularity »

Been to Holiday Inn Express Hotel & Suites Watertown-Thousand Islands? Share your experiences!

Write a Review Add Photos Add Videos

Holiday Inn Express Hotel & Suites Watertown-Thousand Islands Also Known As

  • Holiday Inn Express Watertown
  • Holiday Inn Watertown
  • Watertown Holiday Inn
Address: 1290 Arsenal Street, Watertown, NY 13601

Is Holiday Inn Express Hotel & Suites Watertown-Thousand Islands your business?

  • Manage your listing
Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
Show the lowest price for this hotel* (from our partners)
CHECK RATES!