Overall a fairly nice Holiday Inn, right off the I-81 and walking distance to a handful of restaurants. Only a few minor points to mention - free upgrade for PC platinum status forgotten, and a moldy banana in the breakfast area. Regardless, still a nice hotel. 7/10 Oh yes, the free soup. I didn't have any, but that is an... More

We chose this hotel because of the amenities it offered for such a reasonable price! It has an indoor pool and exercise equipment, and offers a continental breakfast daily. Staff was courteous and attentive, and the rooms were clean. We would definitely recommend this hotel to other visitors. More

Due to a snowstorm we had to stop in Watertown because I 81 was closed to Syracuse.From the moment we walked through the front doors we were greeted by smiling ,pleasant front desk receptionists.Once checked in we were told that there was free soup in the dining area.Our room was spacious, clean and the bed was so comfortable. The next... More

We stayed at this hotel for NYE and NYs and have nothing else to say but fantastic. Walking distance to everything. We were upgraded to their Jucuzzi suite oh wow for the price well worth it . More

We stayed here for one night but could have stated for a week. Everything was very pleasant from the minute we checked in to the minute we left. Lots of free parking, clean lobby and very lean rooms. The staff was very friendly and helpful and our children enjoyed the pool very much. The temperature was just right. The hotel... More

My brother was getting married in Watertown and so our extended family needed a place to spend the weekend. The Holiday Inn Express was a good choice. The rooms were comfy and clean, the breakfast was perfect, and the pool/fitness center/sauna was a hit with the kids and adults alike. While located right off the highway, you cannot hear the... More

We make regular trips to see friends in the Syracuse area and always stay here as it is quite close to the border. The staff are very pleasant; the rooms are impeccably clean and the atmosphere is welcoming. There is an excellent selection of food at the breakfast bar from fresh fruit and yoghurt, to bacon, eggs and sausage, to... More

We always stay here when we go shopping in the states , the rooms are very comfortable and clean . You get a free breakfast and on Saturday nights they have movie night with popcorn and drinks . After breakfast the man looking after the main room overed us water and granola bars for our daily excursion which was nice... More

Twice this pass summer, I used this hotel for unpleasant trips. The first in July and one month later, both for attending funerals of very close and longtime friends. Since it took me 5 hours to get to my destination, I was physically and emotionally tired. I was met with very sincere staff that could not do enough to help... More