Earlier this year when I stayed here there was barely enough water coming out of the sink to rinse a toothbrush. Now this has been improved. The remodelling is nice and the hotel looks great. The beds are very comfortable and this place is an overall good value.
Next on my wishlist is that I'd want the desks to allow...
More
Reviewed 5 January 2012
I have stayed at the Ronkonkoma HGI at least once a year, on business from the UK, since 2007. Each and every time I would rate my stay as being 100% and struggle to think of any remotely sub-par experiences. The highlights of my stays over the years have been:
- excellent food/bar area. great atmosphere, friendly (but not over-bearing)...
More
If you look back at my reviews, you'll find that HGI and Embassy Suites are my hotels of choice when I travel. I've enjoyed lots of HGI's, mostly because the staff so exceptionally well trained and friendly. This location seems to bring all the elements together, and deserves an "exceptional" nod from me.
Every HGI I've stayed in is similar....
More
We recently stayed at this hotel during a 7 day family trip to Long Island. Can't say enough good things about the hotel! Everything was great....the business center, restaurant, front desk staff, central location, very clean, etc. I highly recommend the buffet breakfast. Great price and selection! Overall, terrific experience.
Our room was clean and spacious. The business center open 24hrs saved me. I was able to complete hand outs for an event early the next morning with out any problems. The staff was pleasant and attentive. The cookies were great.
Thank you for your recent stay with us and for taking the time to write a review for our property. We truly appreciate your feedback and thank you for noticing the staff’s effort to ensure you remember your visit with us. We look forward to your next visit with us at the Hilton Garden Inn Islip.
More
I love Hilton Garden Inn as a brand. They are consistent in their appearance and the staff is almost always helpful. This particular property near Islip had just seen a fair share of weddings and bar mitzvahs when I checked in, yet the staff was perky and eager to assist. Check-in was quick and easy, the room was the same...
More
It was very disappointing to return to this hotel to see that the new renovations made the dining area look more like a cafeteria. This HGI used to be different from most........the dining room was cozy, with big booths, "dinner type" lighting and freindly staff. That inviting atmosphere encouraged travelers to stay in for dinner rather than venture out. This...
More
Thank you very much for your feedback. In our attempt to bring a fresh, new look to our hotel, we made choices we thought would appeal to the majority of our guests. In fact, we’ve had very positive feedback in regards to our new modern features, amenities and high-tech services. I do apologize if you felt the renovations didn’t meet...
More
I have stayed here for work several times. Nice place. No complaints.
I was initially very impressed by this Hilton Garden upon check-in. The staff was friendly and helpful, the hotel was clean and rooms well appointed and generally comfortable.
The first issue I had was temperature control in the room. The room was cold when I arrived so I checked the thermostat, set it to about 75 degrees. The heater would...
More
Thank you for your stay with us last night. Please accept my sincerest apology for the issues you came across at our hotel. I’m sorry you did not have my correct email address to get in touch with me, my last name was misspelled. I would love to make this right since you are a valuable Diamond member and we...
More
I've stayed at countless HGI's and one thing is consistent - the quality of this brand. I love HGI for its continued demonstration of superior service and quality. This stay was no different. Highly recommended.
If you own or manage Hilton Garden Inn Islip MacArthur Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
96 Reviews
