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Holiday Inn Hotel & Suites Marketplace

3.0 of 5
800 Jefferson Rd, Rochester, NY 14623 (Formerly Rochester Marketplace Inn)
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Ranked #2 of 39 hotels in Rochester
4.5 of 5 stars 130 Reviews
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130 reviews from our community

What travellers say about this hotel
  • Free breakfast(7)
  • Bacon sausage(3)
  • Front desk staff(3)
  • Very clean(3)
Traveller rating
    81
    34
    7
    5
    3
Only show reviews for Family (59) | Couples (20) | Business (35)
Date Rating
CanadianDeb
Waterloo, Canada
2 reviews
5 of 5 stars Reviewed 13 February 2012 NEW

We stayed the Holiday Inn for two nights. The room was nicely updated with comfortable beds and a clean bathroom. The complimentary breakfast was outstanding. Lisa and Bobby and then Luis on our second day were friendly and welcoming. Great Omelets and Waffles! Wi-fi was included which was a good bonus. I would stay here again! More

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dchemist
connecticut
Senior Contributor
25 reviews
2 helpful votes
4 of 5 stars Reviewed 6 February 2012

On a midweek business trip and stayed one night in Rochester. I had a nice suite. The hotel is situated in a developed area with many restaurants nearby. Breakfast was complimentary and good with a staffed omelette station if you wanted one. I would stay there again. More

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Juanito K
Brooklyn, New York
1 review
4 of 5 stars Reviewed 30 January 2012

Bobby gave excellent service making my eggs in any way I want it. Wifi in my room was down but that was the first in five visits. Always stay here when I come down for business. More

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Betsey1962
Atlanta, New York
1 review
5 of 5 stars Reviewed 29 January 2012

Lisa and Bobby made a great start to the mornings for me. They always had a pleasant smile and good conversation. The food was always top notch. rooms were always clean and comfortable. More

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cwatkins111
1 review
5 of 5 stars Reviewed 29 January 2012

Dear managment, I am writing to let you know, that lisa and bobby that work in the morning are an excellent start to anyones morning,,I am very happy,I look foward to mornings with them on the job...great service, ,great food cooked and served...give them both a gold stars....your rooms are excellent an clean also....thank you..see you all this week on... More

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Sally716
Cattaraugus, NY
Reviewer
3 reviews
5 of 5 stars Reviewed 27 January 2012

This was my second visit to this hotel. Since my first stay a few years ago (which was nice then) they have remodeled and included an amazing complimentary breakfast which made the stay complete. The hostess Lisa was extremely friendly and went out of her way to make you comfortable and welcome. Chef Bobby made incredible Omelets and Waffles. The... More

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glorydaz
Staten Island, New York
Senior Reviewer
7 reviews
58 helpful votes
5 of 5 stars Reviewed 27 January 2012

I travel frequently for business and this is my second stay here this month. From the fantastic complimentary breakfast with warm service by Lisa and made to order scrumptious omelets by Chef Bobby to a relaxing clean room, great water pressure in the shower, large flat screen tv to the delightful dinner buffet ( free to Priority Club members )... More

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herebydesign
Ithaca, New York
2 reviews
1 helpful vote
5 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

The hotel was conveniently located near many restaurants, the hospital, and shopping. When I booked the room, I requested a room in a "quiet zone," which they granted. The staff was cordial, and accommodated my request to hold my room an extra day. More

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Deb N
Herndon, VA
Reviewer
3 reviews
5 of 5 stars Reviewed 9 January 2012

I'm a frequent guest here, mostly because of the breakfasts served up by Bobby & Lisa. They are so welcoming, helpful, and just great people! It is almost like being home, but better because I don't have to cook or clean up after myself or my kids! Rooms are comfortable and clean. Would be nice if they had lighted makeup... More

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Danielle N
Rochester, New York, United States
1 review
5 of 5 stars Reviewed 7 January 2012

Lisa and Bobby make this Holiday Inn one of the best hotels I've ever stayed at. Their extremely hard work, personality, and positive attitude make the experience unforgettable. I come back time and time again just to see them. I go to college at RIT close by, and I would never stay at any other hotel now. More

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Holiday Inn Hotel & Suites Marketplace Also Known As

  • Holiday Inn Rochester
  • Holiday Inn Marketplace
  • Rochester Holiday Inn
Address: 800 Jefferson Rd, Rochester, NY 14623 (Formerly Rochester Marketplace Inn)

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