Americas Best Value Inn Plattsburgh (NY): See 42 Hotel Reviews and 23 Photos

Debbylee C

none

1 review

Reviewed 10 May 2012

My Husband and I recently stayed at this property .We used our debt card to secure our reservation and pay for our room. The charges total $128.50 for 2 night stay including tax and a pet charge. When we checked our bank account on line there was a charge for $128.50 on 5-05-2012 that was ok . then on 05-06-12... More

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DianeV73

Quebec, Canada

Reviewer

3 reviews

1 helpful vote

“One of my top 3 worst place ever!”

Reviewed 2 December 2011

1

person found this review helpful

Should have sleep in my car! The beds are uncomfortable, it's dirty dirty dirty. The shower...ugh! Didn't take a shower because didn't want to take off my socks! Don't sleep there!

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See 2 more reviews by DianeV73 for Plattsburgh

Dear Guest, Thank you for choosing Americas Best Value Inn Plattsburgh for your recent stay in our area. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following action was taken: • Housekeeping received additional training in the level of cleanliness required of them as our employees. We take our reviews... More

Tina201157385

Saint Albans, Vermont

Senior Reviewer

10 reviews

Reviews in 9 cities

3 helpful votes

“Ups and downs”

Reviewed 6 October 2011

1

person found this review helpful

We recently stayed at ABV in Plattsburgh and found it to be a good value for the price we paid. We chose this hotel because everything else was booked and I had not read the reviews. Our room could have been cleaner (I would not recomend using to inroom coffee pot). We DID NOT find any bed bugs, broken A/C... More

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Dear Guest, Thank you for choosing Americas Best Value Inn Plattsburgh for your recent stay in our area. Thank you for giving us a review, it is very much appreciated. I agree that most of our responses our similar, but please know that they are sincerely implemented. We take our reviews very seriously and want to present our valued guests... More

MAXIPNyc

NYC

Senior Reviewer

7 reviews

Reviews in 7 cities

13 helpful votes

“Good night's sleep”

Reviewed 1 October 2011

1

person found this review helpful

Not bad, and price was right. The entire town has a dower feel to it, but this hotel was fine.

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GigiQuebecCity

Quebec City

Reviewer

3 reviews

Reviews in 3 cities

9 helpful votes

“Think again!”

Reviewed 12 September 2011

1

person found this review helpful

I typically try to see the good side of things, before complaining. Here it goes, friendly staff at the time of checking in. We had to change our travelling plans and ended up in Plattsburg, NY on a Saturday, we had a tough time finding a place, Americas Best Value inn had only a couple of rooms left, we checked... More

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Dear Guest, Thank you for choosing Americas Best Value Inn Plattsburgh for your recent stay in our area. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken: • The staff was informed of the kind remark you made about their friendliness and received our commendation on the... More

transamtaz

Longueuil, Canada

Reviewer

3 reviews

4 helpful votes

“spend the extra $20”

Reviewed 18 August 2011

2

people found this review helpful

and go to the Microtel down the street a little further. The first room was a free upgrade due to membership and it included a bathroom with hairs on the floor, a room with moisture damage and mould mould mould ! The air conditioner was from the 1970's and didn't work to cool the room at all. The place was... More

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See 2 more reviews by transamtaz for Plattsburgh

Dear Guest, Thank you for choosing Americas Best Value Inn Plattsburgh for your recent stay in our area. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken: • Housekeeping received additional training in the level of cleanliness required of them as our employees. • Maintenance was informed... More

roadtriper86

Montreal, Canada

1 review

“Not as bad,seriously”

Reviewed 10 August 2011

Ok,i'm sitting in one of their room now.It's not as bad 1. I paid 64.95 for the room, using a roomsaver coupon booklet you can get in rest areas and Denny's 2. Brand new mini fridge and microwave 3. The carpet is clean and there is no cigarettes butts holes and such 4. The cleanliness of the room could be... More

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juniebug60

Upstate NY

Reviewer

4 reviews

Reviews in 4 cities

3 helpful votes

“Watch out!!! This hotel is not as good as it seems!”

Reviewed 23 June 2011

3

people found this review helpful

Choose another place! I travel a lot, and try to stay on a budget. I chose this hotel because it had a good rate. But, you get what you pay for! There were hand prints on the mirror, the bathroom ceiling was falling down, the room had a musty smell, the toilet handle didn't flush well, the AC shut off... More

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Dear Guest, Thank you for choosing Americas Best Value Inn Plattsburgh for your recent stay in our area. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken: • Housekeeping received additional training concerning the level of cleanliness required of them as our employees. • Management was approached... More

RFugere

Ouagadougou

2 reviews

3 helpful votes

“NOT SOLVE PROBLEMS WHEN YOU COMPLAINTS”

Reviewed 25 May 2011

3

people found this review helpful

Workers bring their kids at work at night with no supervision. Your roomn will become a playground in the evening and you won't be able to rest You better choose another hotel if you need rest and quiet. Romms are in bad shape. Me and My wife get serious cuts at legs when we go to the bed at night.

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This situation was taken care of within 48 hours of the guest placing the complaint. The guest whose children were playing around this guest's room was kindly warned about supervising her children and not letting them play in front of the rooms. After she did not comply, the guest was politely asked to leave - as we do care about... More

travelight1

Albany, New York

Senior Reviewer

6 reviews

Reviews in 4 cities

3 helpful votes

“Bed Bugs!!! Choose a different hotel”

Reviewed 17 October 2010

2

people found this review helpful

Bed Bugs. To our horror, in the morning, my friend and I both found bed bugs. They were in both beds. When we asked the manager about whether anyone else had complained, she denied knowing anything about the problem. In addition she gave us a hard time about refunding our money, but eventually she agreed to but only after being... More

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Dear Guest, Thank you for choosing Americas Best Value Inn Plattsburgh for your recent stay in our area. I am horrified at the thought of bedbugs and am so sorry that you experienced this sort of thing. Thank you so much for taking the time to give us a review, it is greatly appreciated. Upon receipt of your review, the... More