My overnight stay here was quite unsuccessful. They gave me no rest, stole from me, and locked me out of my room early in the morning. I arrived at the hotel in mid afternoon after a flight from NYC and had a respte of 2 hours before departing for a late afternoon meeting and dinner. I had arisen at 4... More

Stayed 2 nights here to help my daughter observe her 30th birthday. I almost missed the property because the building and signage is understated which is a nice break from "in your face" advertising. Took king-sized rooms which were top-notch, with very comfortable bed, heaps of pillows, huge flat-panel TV, and wireless internet. The best part, and reason I picked... More

Stayed one very wet night for work. Loved the black out shades and the fabulous sheets on the bed. Had a great sleep. Otherwise the hotel room is a little dated for my taste level. Room service was very good and excellent value as was the mini bar which is such a rarity these days. Used the gym which was... More

We had never been to the Rochester area but found ourselves needing to go there for one night. I wish we had a reason to stay longer because this was a lovely experience. The hotel feels new, is very clean and very welcoming. We had dinner at the restaurant, which was excellent. It is located close to all of the... More

This hotel is located in Pittsford and is a short walk to several restaurants and shops in downtown Pittsford. The staff was gracious and helpful throughout our stay. Complementary coffee/tea is available in the morning by the reception desk and there is a computer/printer available for guests' use which was nice for printing boarding passes. The rooms are comfortable and... More

this is a great getaway hotel. Been a few times, and always perfect. Every room is essentially identical, so no worrying about upgrades etc. and each room is just fine. Staff are informal and friendly but professional, breakfast/brunch is excellent. Nice little pool which is often empty. Neighborhood has decent walks along the canal, and just across the road is... More

Comfortable, nicely decorated rooms, with a a good sized desk and even an easy chair for reading or watching the good sized flat screen TV. Bed turn down service with chocolates; the doors to each room have doorbells, really, actually homier than housekeeping having to knock. Small gym, pool, hot tub -- nice; can come down in bathrobe (provided in... More

Last minute recommendation when here on business. EXCELLENT staff--very attentive. Small boutique hotel-feel. Nice rooms. Aveda products. Free shuttle to Airport. And what a surprise to this Starbucks addict: the coffee in the lobby was some of the best I think I have ever had--really! Not sure what was so good about it, but really great coffee. Amazing surprise of... More

This was one of the most relaxing and luxurious spa experiences I've ever had. I booked a 1 hour massage and arrived an hour early. The spa area is absolutely beautiful- very clean and modern. Upon arrival, you are greeted and introduced to the facility. I immediately put on a very comfortable robe and slippers, enjoyed a cup of herbal... More