We have stayed many times at this wonderful hotel while visiting family and friends in the area, it's a favorite of ours, we easily give them five stars, great management and staff, the hotel is always up to date, very clean, free wifi in the rooms, river view, great location and we love the breakfast which is complimentary and execellent,... More

Stayed here while visiting SUNY Oswego. Very clean, lovely views. Rooms have terraces. Bathroom had Archive Green Tea Soap and shampoo which I happen to love. Across the street is Port City Day Spa which my daughter and I took advantage of. Esthetician Ellen Delaney is wonderful. Spa space is inviting and relaxing.

We stayed at this Best Western this past weekend for a hockey tournament we were attending. The hotel was full of hockey teams which makes it challenging for parents, staff, etc. The staff was terrific ensuring that they allowed the kids to be kids (within reason) while respecting guests. The rooms were clean, quite modern and spacious. There was ample... More

The hotel was a surprise and beyond our expectations. We stayed in the very large and comfortable King bed, whirlpool tub suite, with big flat screen tv, fridge and microwave and river view. Nice Indoor pool, sauna and exercise facility downstairs. Complimentary breakfast was full of choices. Entire staff was very friendly and very helpful with suggestions for lovely afternoon... More

I stayed here on business. Not a bad hotel. Room was a little cold even with heat on. Breakfast was fine. Very simple. I just had the waffles. WIFI worked in the room. Parking was confusing. I ended parking in the back.

My wife and I stayed here while touring along the Seaway Trail. Front desk personnel were awesome ! Very helpful with directions and shopping tips etc. Room was gorgeous. We had 2 queen beds with a balcony overlooking river. Room came with fridge. Inside we found 2 complimentary bottles of water. Good location for bars as there is one beside... More

This is my second time i have stood on this site and is one of my favorite hotels to stay in. Everytime I do stay here I am so pleased with the service and the qulaity of this hotel. The rooms over look the river which feels relaxing just looking out the window. Rooms are clean, the beds are very... More

I just arrived to this 5 star class hotel. The hotel is well localed, next to great restaurants and very accesible to main routes. The hotel is prime, recently renovated and from the time you arrive, the staff welcomes you with a great smile. The hotel has very nice features like a great indoor pool, sauna, and great breakfast area.... More

I stayed here with my husband who was on business. The hotel staff were helpful and charming- particularly the breakfast crew. One plea from me though was can you lose the plastic utensils and styrofoam cups. They are not good for the environment and made me feel like I was on a budget flight. Great fitness room and pool area... More