We have recently returned from the melia tortuga (8-15th may 2013) I can honestly say this hotel was lovely and feel the harsh comments on trip advisor are slightly unfair. We returned to cape after staying at the riu karamboa on Boa Vista last year and found this island and hotel lovely. We did have a little problem at the... More

We stayed at the Melia Tortuga 9th – 16th May 2013. Check-in , was chaotic. On the coach from the airport to the hotel we were given a registration form to complete. When we arrived at the Melia Tortuga, most of the coach alighted, however hardly any of the guests had completed the form. Therefore they were all queuing to... More

its a reasonably new hotel therefore the facilities are pretty good and the rooms are huge 2 bedrooms a nice kitchen. 2 baths flat screen telly's and they were reasonably clean, the kitchen had no crockery other than 2 glasses and 2 cups ... no tea coffee sugar milk or even teaspoons but a kettle ???? . That's all well... More

We stayed at the Tortuga between 2 May and 16 May 2013. We had a 2 bed 2 bath apartment with a seaview, on the first floor. The apartment was spacious, clean and well appointed. There are regularly replenished toiletries and plenty of clean towels. The apartment has air conditioning, two flat screen televisions, a safe and a large balcony.... More

check in chaotic, restaurant too small more chaos, rooms are self catering apartments not a 5* hotel as listed. poor organisation by management staff try hard. food varied between ok and very disappointing

We have jus returned from the most relaxing week at Melia Tortuga. The hotel is beautiful, the gardens immaculate...not a leaf out of place! The weather was hot and sunny as expected, the drinks and food of a good quality with plenty to choose from ensuring you had something different at every meal.The beach was quiet, plenty of sunbeds with... More

My partner and I stayed here from the 2nd May to the 9th 2013. The hotel was very clean and the staff were very helpful. We had requested a top floor apartment prior to our holiday, but we were given a ground floor 212, which we were a little disappointed that the staff were reluctant to change, but when we... More

My boyfriend and I stayed here for 4 days in Feb 2013. We were terribly disappointed given this is the only 5 star hotel on the island. We had to queue for half an hour to check in. No one helped take our luggage over the crazy paving pathways to the room or even upstairs to the room. In the... More

The island itself (sal) is very barron, only having 1 rain storm within the last 23 years, the journey from the airport is 20 mins and I was thinking OMG this doesnt look good, as we pulled into our hotel Melia Tortuga, and viewed the amount of building works and scrubland surrounding the hotel, I really wasnt sure. We asked... More