This was my first trip to Niagra Falls. It is an amazing place - absolutely beautiful! I was expecting a view from my room and was very disappointed that there was none. The hotel itself was clean and the staff was extremely pleasant. The hotel is centrally located and a block or two from the park and directly adjacent to... More

I wouldn't go back to this place. We had to pay to park! $5 a day, and that's if you got your ticket stamped at the (always crowded) front desk. The pool was ok, but no hot tub or locker room. The room didn't have a fridge or a closet, and the bathroom had no vent. The shades in our... More

I stayed at this hotel with my family recently with another couple friend. The guy at the front desk cant recall his name checking us in ran into trouble with my friend and made life terrible for him. The room was ok comfortable beds clean linen. Nice place would recommend it, TGIF not so good but Starbucks makes life easy... More

Nice accommodations Excellent deal through Groupon!, Bad experience with meal at T.G.I.F. restaurant, waited over an hour for our food and when we asked waitress she admitted to forgetting about us and that she had just put in the order but we were welcome to leave if we want! . I'd fire her @$$ in a minute with those customer... More

The service at this facility was great. However they either don't know how to add or are that dishonest about their event planning that when you go to checkout you apparently owe them another 900$. In short I will not go there again and they ruined what was supposed to be the happiest day of my new wife's life!!! Very... More

Fine location, nice accomodations, great bedding, nice people. No complaints at all. Also, had a great time at the casino, which is directly accross the street. Nice Starbucks and restaurant in the hotel. Look foward to our next get-away at the Sheraton At The Falls. Gene from Pittsburgh, PA

My 5/1/12-5/8/12 stay at Sheraton At The Falls was truly the finest hotel stay I have ever had in my life from start to finish. The stay began with my information preregistered and Geoffrey Reeds, the Director Of Sales and Marketing, bringing my luggage up to my most beautiful King Executive Suite, Room 505. Kate Del Gobbo, the Assistant Front... More

We made a reservation on April 19th for one night. One our way to our even I called the hotel directly and re-confirmed the reservation and told them we would be there at 9pm, and they had our room confirmed and guaranteed on our card. I receive another confirmation # and assurance. We arrive at 9pm and they said they... More

This could be the Dirtiest hotel i have every stayed in. This place is a dump. I say on avg of about 60 to 80 nights a year in hotels. I travel all around the world and this place was one of the worst. I'm surprised that they still have a Startwood name on it. So what are some of... More