My familiy has specific needs when we travel, and we asked for certain accommodations to be made for us. When there was something they were not able to do for us, the manager did everything she could to find another solution, clearly going above and beyond what is typical, and thinking outside the box. After just a couple days, I... More

Wow! I cannot believe how accommodating they were! After a long drive, I arrived in a bad mood and was too impatient to wait for assistance, so I was pretty crabby when help came. I pulled out my confirmation for my reservation I had made in advance. I asked for my room only to find out that a mistake was... More

We are a family of 5 and we stayed in a two bed suite with sofa bed, refrigerator and microwave for two nights. It was very comfortable and clean. The free breakfast was nice. We were able to find a AAA office nearby to get maps and directions to Niagara Falls. The only drawback was our room was directly over... More

Amazing little hotel. Very clean, fresh rooms. Whole place has a nice, new feel to it. Hot continental breakfast was amazing. The breakfast alone would have cost us over $50 at a restaurant. Pool and fitness center were great as well. I had read some reviews about the front desk staff being unfriendly and not helpful. I found the exact... More

The Holiday Inn is convenient if you heading to the Seneca Niagara Casino. The price is very reasonable, and if you are not planning on spending much time at the hotel, it is a good choice. A couple things to note, if you hate the smell of chlorine, you are NOT going to like checking-in or spending any time in... More

My mom, daughter and I stayed for one night as part of our "Grad Dress Shopping Party". Staff were very friendly and most helpful, thanks to the lovely day Reception desk lady for recommending Deb's, first and only store we went to and found my daughter's dream dress. I found the beds to be hard but loved having a choice... More

We stayed here for 2 nights. Staff was very nice and helpful. We checked for bed bugs and seen none. Would stay here again. Close to the airport, but never heard any airplanes.

Checking in was great, staff was friendly and helpful. Hotel was close to everything-especially shopping. Even though hotel was close to airport, don't recall hearing any planes go by, but could hear the toilet flush from room next door and some minor conversation going on. Pool was nice, but temperature was on the cold side. Breakfast was good, but I... More

A good stay at a typical HIExpress, with clean rooms, good accommodation for us and two children, but staff were very unwelcoming and unfriendly. I also don't like the HIExp practice of disposable cutlery and flatware for breakfast - it really spoils and otherwise adequate breakfast. Location was a way from Niagara Falls itself, but if you have a car... More