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All 8 Middletown hotels »

Hampton Inn Middletown

2.5 of 5
20 Crystal Run Crossing, Middletown, NY 10941
Hotel amenities
Hampton Inn Middletown
Ranked #1 of 8 hotels in Middletown
4.5 of 5 stars 72 Reviews
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72 reviews from our community

    Trip type
Traveller rating
    45
    21
    5
    1
    0
Date Rating
Homer
Top Contributor
62 reviews 62 reviews
Reviews in 34 cities Reviews in 34 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 27 May 2012 NEW

Sometimes when a hotel is full service tends to fall apart. Or sometimes the staff is just inexperienced or immature. As far as cleanliness and other amenities including breakfast I can find no fault. What bothers me most about some hotels is when guests smoke outside the doors where the smoke is certain to bother guests coming and going, or... More

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Forest Hills, New York
Senior Contributor
30 reviews 30 reviews
Reviews in 19 cities Reviews in 19 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 22 May 2012
3
people found this review helpful

We booked this hotel to do some birding in the area. Great location 30 minutes from Woodbury Commons, 20 minutes to bashakill, walk to restaurants, five minute drive to a mall, grocery store and movie theater. Friendly accommodating Receptionist. Felt welcome the minute we walked into the warm, newly refurbished lobby. It is like walking into a friends living room.... More

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Atlanta
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
4 of 5 stars Reviewed 14 May 2012

The staff is very professional, helpful and courteous. The public rooms are attractive and the breakfast choices impressive. Our room, two queen beds, was surprisingly small for a Hampton Inn, however, it was extremely quiet, no noise from the outside or the inside.

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Soja_Rinn
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 14 May 2012
2
people found this review helpful

Stayed for 8 nights--the longer you're in these places, the more you notice and the more you interact with staff. Extremely unprofessional front desk staff--one girl picked a fight with us because we wanted housekeeping. I had to invoke Hampton's 100% Guarantee, and after we still had an issue with her she said "I'm already comping you a night, what... More

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West Creek, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 May 2012

Clean, updated, comfortable, nice staff! Local restaurants within walking distance.

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Millsboro, De.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 27 April 2012
1
person found this review helpful

Was very pleased with the staff. They were extremely helpful and friendly, always a smile on their faces. Close to the interstate and restaurants. Rooms were clean, also had a mini refrigerator, microwave oven and a coffee maker. A variety of food for breakfast. Was very pleased with our stay here and will return for future trips in that area.

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New Jersey
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 12 April 2012

Clean hotel. Has all you need . Nice rooms. Great staff. My only issues would be the breakfast serving area is a bit small and the guests are a bit on top of eachother getting breakfast when busy. Also the hotel was very hot even for winter. We had to put air conditioner on. However, I would stay here again.

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Scotia
Senior Contributor
49 reviews 49 reviews
Reviews in 23 cities Reviews in 23 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 30 March 2012

Very old style Hampton but very well maintained. Very friendly staff, very clean no complaints. High ways on two sides but not too close so little outside noise and none inside. Good value and short walk to four restaurants.

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Anthony Giannantonio, General Manager at Hampton Inn Middletown, responded to this review
2 April 2012

Thank you from the team at the Hampton Inn Middletown for taking the time to post your review of our hotel. I'm happy to see our wonderful staff exceeded your expectations. Our staff displays HAMPTONALITY everyday and I'm delighted you were able to witness it first hand! We are in the midst of giving our 12 year old hotel a... More

Albany, NY
Contributor
12 reviews 12 reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 16 March 2012
2
people found this review helpful

I would give it between very good to excellent. The check in process was very good. They do "express" checkout, but to get a zero balance you have to check out. The hotel is located right off route 17 and there are three restaurants within walking distance of the hotel. There is also a Microtel and a Courtyard in the... More

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Anthony Giannantonio, General Manager at Hampton Inn Middletown, responded to this review
2 April 2012

On behalf of our entire staff, thank you for your review and recommendation to other travelers. Your kind words and mention of future visits mean the world to us. If there is anything we could have done to make your stay more enjoyable please let me know. We look forward to your return visit. More

upstate NY
Senior Contributor
24 reviews 24 reviews
Reviews in 17 cities Reviews in 17 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 15 March 2012
1
person found this review helpful

We stayed here again during a major plumbing problem in our house. So we were here for a week and it became our home away from home. Again, we had a quiet and immaculately clean room. The bed and pillows were comfortable. There was always hot water, plenty of towels and they now put a TV channel guide in the... More

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Anthony Giannantonio, General Manager at Hampton Inn Middletown, responded to this review
2 April 2012

Thank you for your review of our property. We are delighted that you choose to stay with us during your plumbing problem. It's great to see you were able to utilize the YMCA for some relaxation during your stay. It was great news to hear you were not affected at all by the renovations. You have to come back and... More

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Additional Information about Hampton Inn Middletown

  • Middletown Hampton Inn
Address: 20 Crystal Run Crossing, Middletown, NY 10941
Price range (per night):* 136 AUD - 179 AUD

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Hampton Inn Middletown
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