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Hampton Inn Middletown

2.5 of 5
20 Crystal Run Crossing, Middletown, NY 10941
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Hampton Inn Middletown
Ranked #1 of 8 hotels in Middletown
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124 reviews from our community

    Trip type
Traveller rating
    74
    38
    10
    2
    0
Date Rating
United States
1 review
2 of 5 stars Reviewed 6 May 2013

Sucked! Part of the hotel staff was rude as they kicked me out, and they don't have enough non smoking rooms. I selected late check out for 5pm and they disregarded my request and deactivated my ke at 3pm and told me they needed the room immediately. The handicapped room at that, which is always available. Why did they need... More

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MLTNY, General Manager at Hampton Inn Middletown, responded to this review
16 May 2013

Thank you for providing us with this valuable feedback. I am thankful that we were able to speak about this incident last week. We do honor late check out requests whenever possible and I do apologize that your approved request for a 5PM check out was not communicated properly to the evening shift. I can completely understand why you felt... More

Forest Hills, New York
Top Contributor
74 reviews 74 reviews
35 hotel reviews
Reviews in 29 cities Reviews in 29 cities
140 helpful votes 140 helpful votes
3 of 5 stars Reviewed 6 May 2013

We booked this hotel to bird the bashakill. We received a good rate utilizing an on-line coupon. Great location 30 minutes from Woodbury Commons, 15 minutes to bashakill, short walk to restaurants, five minute drive to a mall, grocery store and movie theater. Alma checked us in; she was friendly and efficient. Felt welcome the minute we walked into the... More

Was this review helpful? Yes 3
See 8 more reviews by Gershwin12 for Middletown
Fair Haven, United States
1 review
5 of 5 stars Reviewed 30 April 2013

We had a very pleasant stay. The room was clean, attractive, and comfortable. The breakfast had a very nice variety of foods and was well maintained. The staff was exceptionally helpful and courteous.

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Review collected in partnership with Hampton

Oshu, Japan
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 29 April 2013

Friendly staff (JJ was especially helpful to us); nice clean rooms; TV has a good variety of channels; good breakfasts with variety (3 different breakfasts on a 3-day stay); tea/coffee/hot chocolate service + cookies 24 hours a day; Applebee's is right across the parking lot; breakfast staff regularly interacted with guests; they even call to check up on your stay.... More

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Avenel
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 25 April 2013

Not all Hampton Inns are pet friendly but this one is and with no extra cost. Bonus! The hot breakfast is good, the staff was attentive and the room was quiet and clean. The internet connection was stable and overall it was a very nice overnight.

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Review collected in partnership with Hampton

San Francisco, California
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 14 April 2013

Stayed with my daughter for one night - it was clean, quiet and pleasant although the heater is pre-set and it was a bit chilly on that late March evening. The front desk was very helpful when we had to call for directions - we arrived after dark and had taken the wrong freeway exit.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 13 April 2013 via mobile

I'm a customer service director for in the medical insurance field and I recently stayed here on a business trip. All I can say is I used the front desk receptionist, Erin, in my speech on customer service the very next day. Not only was she welcoming and efficient, but she exceed any expection I had. She took the time... More

Was this review helpful? Yes 2
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 April 2013

Great experience, we arrived almost 2:00 a.m. in the morning, tired from driving. It only took us about 2-3 mins to check in. Easy access from highway, lot of parking, comfortable & quiet room, good breakfast, great staff. We will return again in our road trip.

Was this review helpful? Yes 1
Brooklyn NY
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 28 March 2013

We were here for a wedding, and required two hotels to accommodate the guests. Most of the older guests stayed at the Hampton Inn, while the younger, bridal party chose the Courtyard across the street. The lobby is really lovely for meeting with people; coffee and newspapers are available for the taking 24 hours a day, and the free breakfast... More

Was this review helpful? Yes 1
Sudbury, Massachusetts, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 23 March 2013

A decent hotel. Rooms are comfortable with nice bedding. Heating unit is too loud and blows right on you when you are sitting at the desk. Breakfast is terrible. What they pass off as scrambled eggs is not a naturally occurring substance.

Was this review helpful? Yes 1
MLTNY, General Manager at Hampton Inn Middletown, responded to this review
26 March 2013

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your candid review of our guestroom comfort and breakfast items and we will use your comments in our constant efforts to improve our guests' satisfaction. We hope to have another opportunity to show you the quality stay and Hamptonality you deserve... More

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Additional Information about Hampton Inn Middletown

Also Known As:
Hampton Inn Middletown Hotel Middletown
Hampton Inn Middletown Hotel
Middletown Hampton Inn
Address: 20 Crystal Run Crossing, Middletown, NY 10941
Phone Number:
Region: United States > New York > Middletown
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 hotels in Middletown
Price range (per night): 134 AUD - 182 AUD
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Hampton Inn Middletown
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